Professional Documents
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Information quoted and adapted from: Gebert, K. and Green, D., 2021. SACE Stage 2 Psychology
Essentials Workbook. 1st ed. Adelaide: Adelaide Tuition Centre.
Bidirectional Relationship
between Attitudes and
Behaviour
Stage 2 Psychology – Social Influence
BIDIRECTIONAL RELATIONSHIP
• It has been found that there is bi-directional
relationship between attitudes and behaviour,
therefore attitudes can influence behaviour, and
behaviour can influence attitudes.
• Example:
• If we have a positive attitude towards playing tennis, then we
are going to play tennis (attitude affecting behaviour)
• If we play tennis, then we are going to have a positive attitude
towards tennis (behaviour affects attitude)
HOW ATTITUDES CAN INFLUENCE
BEHAVIOUR
Attitude strength
• Stronger attitudes have a stronger influence on
behaviour and are more resistant to change – direct or
indirect experience.
Attitude accessibility
• Highly accessible attitudes comes to mind more quickly
and are remembered better.
Attitude specificity
• The more specific the behaviour, the more it influences Specific attitude such as
our attitudes (like jogging but hate all other exercise). enjoying running on the beach is more
likely to have a stronger attitude-behaviour link,
than a positive attitude toward exercise in general.
HOW BEHAVIOUR CAN INFLUENCE
ATTITUDES
• In some instances people can be unsure about their attitudes. This means we
actually have to do the behaviour in order for our attitude to become stronger or
established.
• The behaviour comes first, then through experience the attitude towards the
subject/course is established/stronger whether it is positive, negative or ambivalent.
• Self perception is when we use our own behaviour as a guide to help us determine
our own thoughts and feelings. Example: feeling tired and grumpy but need to go to
sports training. You arrive and your friends greet you with smiles etc. so you pretend
to be happy. Gradually, the grumpy feelings lower after smiling and showing ‘happy’
behaviours.
HOW BEHAVIOUR CAN
INFLUENCE ATTITUDES
• This behaviour-attitude link can also help to
explain the behaviour of the guards in the
Stanford Prison experiment. At first, many of the
guards were simply told what to do by Zimbardo,
but did not have an established negative attitude
towards the prisoners yet.
• Examples:
• Smokers having a negative affective and cognitive towards
smoking, but continue to smoke (feelings and thoughts
inconsistent with behaviour).
• Not doing homework/study for a subject at school despite
enjoying it (behaviour inconsistent with feelings and thoughts).
COGNITIVE DISSONANCE
• To reduce dissonance, you need to change your thoughts, feelings or
behaviours, so that they align with one another.
• Example:
• Seiko tells their parents they hate the idea of smoking
cigarettes.
• In a different social situation, under pressure from their
friendship group, Seiko will be put to the test.
• Seiko’s attitude is being expressed in one social situation (when
they are with their parents), whereas the behaviour (trying a
cigarette) is likely to occur in a very different social situation
(when out with friends).
SELF-MONITORING
• Refers to individual differences in the tendency to attend to social cues
and to adjust our behaviour to the social environment.
• Example: If you are unhappy (negative affective component) with your job,
because you believe the boss is a bully, or the work is boring, or unfulfilling
(low cognitive component), yet you still go to work everyday because you need
the money (behaviour).
• Ultimately, this is going to negatively impact your mental health in the long
run.
• The digital world, online survey platforms, and other social media enable
people to quickly say “yes” to attending an event, as at the time the
person had a positive attitude towards attending the event, only to not
actually turn up on the day.
CONSEQUENCES OF INCONSISTENCY
SOCIAL DESIREABILITY BIAS
• Social desirability bias results from inconsistency between
attitudes and behaviours.
MEASURIN
G
Main research methods include the
ATTITUDES following:
- SIS
Implicit
Behaviour
Self reports Association Test
counts
(IAT)
MEASURING ATTITUDES – SIS
BEHAVIOUR COUNTS
• Objective quantitative method used to measure attitudes.
• Well suited for gathering data about some kinds of issues. For
example, it is quite possible to observe students’ attitudes
towards wearing the school uniform, by directly observing, and
counting the number of students wearing correct and incorrect
school uniform.
• Due to the inconsistencies between behaviour and attitude, just
observing a behaviour, is not necessarily an accurate measure
of the attitude.
• Care needs to be taken when evaluating the validity and
reliability of using a behaviour count for assessing attitudes.
The reliability of behaviour counts can be increased by ensuring
there is consistency between the behaviours recorded by
researchers/observers (called inter-rater reliability).
MEASURING ATTITUDES – SIS
SELF REPORTS
• Written or spoken answers to questions or statements
presented by the researcher.
• Can be quantitative (rating scales) or qualitative (surveys,
interviews), but is always subjective
• Self-reports surveys have the advantage of directly
questioning participants and allowing them to respond
with their own perception of their attitude, and the
extent to which they agree or disagree with the
questions being asked. This is useful for deter-mining
how many people are “for” or “against” a particular issue.
• A limitation of self-reports is that social desirability
factors can mean responses are not always truthful or
accurate, lowering validity and reliability.
MEASURING ATTITUDES – SIS
IMPLICIT ASSOCIATION TEST
• Attitudes that people express are often in conflict with their actual behaviour. With
implicit measures like the IAT, researchers hoped to finally be able to bridge the
gap between self-reported attitudes on one hand and behaviour on the other.
• The IAT is typically used to dig deeper than a self-report on issues associated with
stereotyping, such as gender roles, racism, sexuality, ageism.
• The IAT asks questions that ask you to indicate a preference for one concept over
another, and at the same time, asking whether something is good or bad.
• For example, you could tell someone whether or not you like maths. Implicit
attitudes are positive and negative evaluations that are much less accessible to our
conscious awareness. Even if you say that you like maths (your explicit attitude), it is
possible that you associate math with negativity without being actively aware of it.
In this case, we would say that your implicit attitude toward maths is negative.
ETHICAL
IMPLICATIONS OF
MEASUING
ATTITUDES
• Mainly concerned with the
administration of self report methods to
measure attitudes.
• Voluntary participation
• Have the right to choose to
complete them in the first place
• Confidentiality
• Need to check that participants are
happy to divulge certain
information.
• Informed consent
• Must obtain consent form and
explain rights, risks, able to
withdraw etc.
Prejudice, Stereotyping and
Discrimination
Stage 2 Psychology – Social Influence
PREJUDICE, STEREOTYPING
AND DISCRIMINATION
Discrimination - behaviour that treats
some people differently than others.
• Stereotyping includes:
• Categorising people into groups, for example gender, ethnicity, race,
physical ability, disability, age, culture, sexuality, social class, occupation
or intelligence.
• Assuming that all members of a particular group of people are the same.
PREJUDICE
• Prejudice: a negative attitude (both cognitions and
feelings) toward an individual based solely on
someone’s membership in a particular social group.
• Prejudice (meaning pre-judgement) is a judgement or attitude towards a group of people based on insufficient
evidence, or incorrect information about a group of people, that doesn’t take into account individual differences
between the people in the group.
• The reason why prejudice occurs is found in the psychology of human survival.
• The human brain can process 40 pieces of information per second consciously but can process 11 million pieces
unconsciously. As with anything where people cut corners, mistakes are likely to occur. The human brain likes to
organise information into categories to make the world simpler to understand.
• Prejudice and stereotyping are two examples of the mistakes that result from trying to quickly categorise
information about the people we meet.
WHY ARE PEOPLE PREJUDICED?
UNINTENTIONAL BIASES
• Unintentional biases have implications in all sorts of scenarios, the workplace, your sporting
team, interactions with the general public.
• Example: If an elderly person came through your checkout at the supermarket, you might
un-consciously, or unintentionally think to yourself, “This person won’t be very good with
technology”, or “This person probably won’t be up to date with what is currently happening
on social media”
• Different types of unintentional biases, including (but not limited to) confirmation bias,
attribution bias, gender bias and conformity bias.
Consider the following unconscious biases and identify an example of where these might occur in the
workplace.
WHY ARE PEOPLE PREJUDICED?
EXPOSURE
• As discussed in the section on the formation of attitudes, prejudice which is a type of attitude which can
be formed through direct and indirect experiences.
• Example: If you walk to school each day past a group of homeless people who ask you each and every day
for some money, this exposure through direct experience is likely to help you develop a stereotype, and
therefore prejudice about homeless people.
• Exposure to stereotypes through indirect experiences such as a friend telling you about their
experiences, or seeing regular news articles on TV, or comments on social media can also explain why
prejudices form.
• People tend of conform to the social norms they are exposed to in their daily lives. If your family and
friends develop a prejudice towards a group of people, there is a high likelihood you too will develop this
same prejudice, until such time that you have your own direct experience and are able to re-assess your
attitude.
WHY ARE PEOPLE PREJUDICED?
LEARNING
Film: American History X
• Children are not born with prejudiced attitudes or with stereotypes. Children learn prejudiced
attitudes and beliefs from the people around them: their parents, teachers, friends, the
media, and the myriad of social media they are exposed to each day.
• Social learning theory suggests that prejudice is learned in the same way other attitudes and
values are learned:
• Association: For example, children may learn to associate a particular group with poverty, crime,
violence, and other bad things.
• Reinforcement: Children may be reinforced for telling derogatory ethnic, sexist, or homophobic
jokes; others might laugh along or think they’re ‘cool’.
• Modelling: Children may simply imitate the prejudices of their older family and popular friends.
EFFECTS OF PREJUDICE
SOCIAL STIGMA
• Social stigma is therefore the term used to explain the disapproval
of, or discrimination against, a person based on a stereotype that
they may associate with or be associated with.
• Those who are stereotyped often start to act in ways that their
stigmatisers expect of them. It not only changes their behaviour, but it
also shapes their emotions and beliefs.
• Can lead to a self-fulfilling prophecy. You may not have ever thought you
would shoplift, but if you are labelled, stereotyped, bullied and
discriminated along with members of your social group, you may
eventually change your behaviour so that it is in keeping with the stigma
you now associate with.
EFFECTS OF PREJUDICE
STEREOTYPE THREAT
• Stereotype threat is a situation in which people are or feel themselves to be at risk of
conforming to stereo-types about their social group.
• If negative stereotypes are present regarding a specific group, group members are
likely to become anxious about their performance, which may hinder their ability to
perform to their full potential.
• Pygmalion effect: how expectations can modify behaviour. If positive expectations are
set, positive outcomes more likely. If negative expectations are set, negative outcomes
more likely.
Changing Prejudice
Stage 2 Psychology – Social Influence
CHANGING PREJUDICE
• There are laws in Australia which prevent discrimination.
• In addition, South Australia has the: South Australia Equal Opportunity Act 1984.
Under the combination of Federal and State laws existing in South Australia, it is
unlawful to dis-criminate on the following grounds in the following areas
CHANGING PREJUDICE
Despite these laws, discrimination still occurs. Examples of discrimination include the above.
CHANGING PREJUDICE
EDUCATION
• The formation of prejudice can be reduced
through education programs in schools where
children are taught about proactive values such
as tolerance, community, the consequences of
prejudice and what discrimination looks like.
• As we discussed in the section on factors affecting attitude formation Hongi – traditional Māori
greeting practice
earlier in this topic, direct experiences create attitudes that are stronger,
have greater accessibility and are more durable over time.
Self Presentation
Stage 2 Psychology – Social Influence
SELF PRESENTATION
• Self-presentation refers to how people attempt to present themselves to
control or shape how others (called the audience) view them.
• Self-concept helps to build our identity and see ourselves whilst social
identity is linked to the perception or belief of how others see us.
• External validation comes from the number of likes, hearts, smiling faces and
comments reinforcing approval of the images shared which aligns with the
individual’s self-concept, further enhancing self-esteem.
• The lack of responses may reinforce negative self-concept despite the on-going
attempt at positive self-presentation. Abundance of research highlighting links
between social media use and development of narcissism, depression, anxiety
and low-self esteem.
SELF PRESENTATION
HIGH AND LOW SELF MONITORS
High Self Monitors
• Worry about their image and how they present to others.
• May do and say something that is in conflict with their true beliefs in order
to do the right thing in specific social settings.
• Also likely to have more social media accounts, followers and ‘friends’
compared to low self monitors.
SELF PRESENTATION
HIGH AND LOW SELF MONITORS
Low Self Monitors
• Concerned with genuineness, even if it means being the odd person in
the room or standing out from the crowd.
• Guided by their own true feelings and beliefs in any social situation, even
when it sets them apart from the crowd.
• Have less engagement on social media and refrain from using this as a
means of validation and self-presentation.
• More likely to have less social media accounts and less ‘friends’ and
followers.
Distance: Person who seems friendly > stand closer to people. Person who
stands away from someone > don’t want to be close > not as friendly
Gestures: Nodding, open palms > indicate you are listening and open
Open/closed posture: Upright posture > confidence. Hunched posture > unsure
Eye contact: Depends on context. Can indicate strong relationship/listening
however can also be used to make someone uncomfortable. Lack of eye contact
> uninterested/shy.
Facial expression: Depending on wether a person smiles/frowns impacts on
impressions formed of them
Physical appearance: Clothing, hairstyle, make up and physical attractiveness all
contribute to impression formation
IMPRESSION MANAGEMENT
FIRST IMPRESSION FACTORS
• The primacy effect refers to the phenomenon where information received at
the beginning carries more weight than the information that follows.
• The first impression is generally hard to adapt therefore when the individual is
provided with additional information, they tend to be drawn to the information
that supports their first impression.
• In contrast, the recency effect refers to the phenomenon where the most
recent information received carries more weight than information received prior.
• Many social psychologists have found that people who are described by positive
traits, followed by negative traits, are often evaluated negatively, whereas when
they were described with negative attributes followed by positive attributes, the
were evaluated positively.
IMPRESSION MANAGEMENT
FIRST IMPRESSION FACTORS
• Schemas: refers to our internal template of what we know and what to expect in
any given situation.
• It informs our thinking, how we interpret information, what we take in and the
memories we form, alongside categorising information to enable us to access
information quickly.
• Imagine your friend asks you to meet them at the park to walk their pet Husky,
using the schema you have developed around various dog breeds, it is likely that
you will not be shocked when you get there and see their husky as it matches what
you expected it to be.
• Can also compromise our ability to change or adapt our existing schema therefore
influencing our be-haviour and attitudes based on flawed beliefs and
expectations.
Social Media
Stage 2 Psychology – Social Influence
SOCIAL MEDIA BENEFITS
• No question that social media (SM) has changed the way young people
engage and communicate with one another.
• The negative implication of social media is often the one story we hear
most, however, it is important to consider the opportunities such platforms
can provide.
• Not only prevents social isolation, but provides an insight to the social
behaviour and expectations of unfamiliar social experiences.
• Could be argued that this form of vicarious learning not only enables the
development of social skills but plays a useful role in helping people to
adapt and function well in novel situations.
SOCIAL MEDIA BENEFITS
• A recent survey found that 97% of teenagers between the ages of 13 and 17 have
at least one social media account. Interestingly those suffering from anxiety self-
reported spending approximately 89 minutes more per week than the average
youth in the same age bracket.