DIRECTING

PEOPLE ON THE
JOB PRESENTED BY:
ACALA, DEXTER JIM
COLIMA, JAY
GONZALEZ, MATTHEW
OBINA, ZJ DIMPLE B.
OBJECTIVES
 Understand what an order is and the different kinds of
order you can use.
 Learn the art and techniques involved in giving orders.
WHAT IS
AN …
ORDER?
ORDER
An order is a specific message conveyed
by a leader to a follower for the purpose of
influencing the follower to take desired
action.
TWO TYPES OF ORDERS

VERBAL
WRITTEN
ORDERS
ORDERS
TWO TYPES OF ORDERS
VERBAL ORDERS
1. When the order is simple and the
message can be clearly heard.
2. When privacy is important.
3. When the follower is intelligent and
reliable.
4. When a demonstration is involved.
TWO TYPES OF ORDERS
WRITTEN ORDERS
1. When precise figures or complicated details are
involved.
2. When orders must be passed down on to
someone else.
3. When the workers involved are slow to
understand and forgetful.
4. When you want to hold the receiver strictly
accountable.
TWO TYPES OF ORDERS
WRITTEN ORDERS
5. When particular sequence must be followed
exactly.
6. When a notice board can be suitably used
7. When you are quoting general instructions on
higher authority.
8. When a record is desirable, perhaps the order
may need to be referred to in the future.
CATEGO
RIES
FOUR CATEGORIES OF ORDERS

A request A suggestion

Asking for
A direct order
volunteers
A request
Here the leader asks the follower to act as the leader wishes.

Example: James. Would you close the door please?

You should use a request whenever you want specific action from
the people like these:

a) Anyone who is interested in his work. An older person, touchy.

b) Someone who welcomes responsibility.
c) Someone who is interested in advancement.
d) A group pf experienced personnel with good morale or
e) Someone whose initiative you want to develop
Asking for volunteers
The leader explains what is to be done and asks
for volunteers to do it.
You should ask for volunteers for:
1. Jobs that are dangerous or disagreeable
2. For extra heavy work
3. For jobs that require overtime
4. When you want a skilled worker to do a specific
unskilled job
Direct order or Command
This is the last alternative. One should only use a
direct order under the following circumstances.

1. In case of danger or extreme emergency

2. When haste is important
3. With lazy and indifferent workers, or chronic
objectors
4. For careless workers
5. When all other methods have failed repeatedly
 GUIDING
PRINCIPLES ON
HOW TO PHRASE
ORDERS
EFFECTIVELY
FOUR PRINCIPLES

Clear Complete

Concise Acceptable
 To make an order clear, phrase it in a simple terms
and repeat anything that might be forgotten or
misunderstood.
 To make an order complete, answer all the questions
who, what, how, when, where, and why.
 To make an order concise, is to make it short enough
for the receiver to be able to repeat it to prove that he
received it fully.
 To make an order acceptable is to ensure that the
receiver will readily act on the order as he sees it
justified, practical, tactful, challenging and
accompanied by sufficient authority.

 You make your orders justified when you explain why the action
must be taken. You convince the receiver that it is practical
when you explain how it is to be done. This is automatically
done if you make the order complete.
 To make your order tactful, you deliver it in a way that will not
adversely affect your relationship with the receiver. Think of his
emotional reactions rather your own.
 To make your order challenging, present it to him in way that
makes him see it is a worthwhile challenge to his knowledge,
skills and experience. This will help him enjoy carrying out your
order.
 Give sufficient authority. This is very important. Whenever you
give an order, make sure it is accompanied by sufficient
authority by giving the receiver enough authority to enable him
to carry out the order without being frustrated by the refusal of
others to cooperate.
EVERY ORDER
HAS THREE
MEANINGS.

1. The meaning you think you convey.

2. The meaning you do convey, directly ad by implication.
3. The meaning the receiver thinks you convey.
THANK YOU!!!