INTRODUCTION TO

INTERPRETING
MODULE 4:

1. CODE OF ETHICS

2. COPING TACTICS
1. CODE OF
ETHICS
ETHICAL PRINCIPLES

The interpreter’s performance is governed by 8 ethical principles:

• Accuracy and Fidelity ( Chính xác và trung thực)
• Confidentiality (Giữ bảo mật)
• Impartiality (Công bằng, khách quan, không thiên vị)
• Respect for Persons (Tôn trọng mọi người/mọi bên lien quan)
• Maintaining Role Boundaries (Duy trì ranh giới)
• Accountability (Có tinh thần trách nhiệm)
• Professionalism (Có tính chuyên nghiệp)
• Continuing Competence ( Thể hiện khả năng và nâng cao nghiệp vụ)
CODE OF ETHICS

1. Before interpreting assignment

2. During interpreting assignment
3. After interpreting assignment
(page 44)
1I. BEFORE
INTERPRETING ASSIGNMENT
PERSONAL LINGUISTIC
BEHAVIOR PERFORMANCE
• Well presented • Briefing on the subject
• Punctual
• Preparation of
• Guidance to be given to social
worker, doctor, etc. on ethnic terminology
differences if desired
• Pen and paper for notes
• Suggest satisfactory seating
arrangement.
1. DURING
INTERPRETING ASSIGNMENT
PERSONAL LINGUISTIC
BEHAVIOR PERFORMANCE
• Introduce yourself • Accurate

• Complete impartiality • Faithful

• No omissions
• Unbiased
• No alternations
• Not rushed
• No additions
• Direct the pace of the conversation
• Interpret short passages.
• Jot down notes if necessary • Understand fell meaning
• Integrity • Repetition and clarification as necessary
• Dignity • Concentration
1. AFTER
INTERPRETING ASSIGNMENT
PERSONAL LINGUISTIC
BEHAVIOR PERFORMANCE
• No acceptance of gifts • Self evaluation
• No personal involvement • Re-read notes
• Knowledge and
information are strictly
confidential and not to be
passed on.
PRACTICAL TECHNIQUES FOR
ON-SITE INTERPRETING
1. Introduce yourself to both the professional and the client.
2. Explain you are from.... (name of your organization),
everything is confidential and everything will be
interpreted with no additions or omissions.
3. Arrange seating: The ideal seating arrangement is a
triangle with participants at equal distances from each
other, so that eye contact can be maintained at all times.
PRACTICAL TECHNIQUES FOR
ON-SITE INTERPRETING
4. First-person interpreting
5. Control pace
6. Ask for repetition if uncertain of what was said.
7. Ask for explanation or clarification if necessary
8. Concentration
9. Notes
10. Assertiveness.
INTERPRETING IN SPECIALISED
AREAS

• Legal interpreting
• Business interpreting
• Medical interpreting
….
(page 47 to 49)
POSSIBLE ISSUES DURING STAGES
1. TAKING NOTES

• Problems related to presentation

• Difficulties distancing themselves from their
notes
• Hard time deciphering/reading back notes
• Dealing with abstract topics
• Noting down technical vocabulary
POSSIBLE ISSUES DURING
STAGES
1. TAKING NOTES
• Listening and writing at the same time
• Identifying the important parts
• Avoiding repetition
• Writing too much/not enough
• Identifying and writing down links
POSSIBLE ISSUES DURING
STAGES
1. TAKING NOTES
• Dealing with fast delivery
• Getting the right amount of detail
• Symbols
• Verbs/tenses
• Abbreviations
• Numbers
POSSIBLE ISSUES DURING STAGES
1. INTERPRETING PROCESS

Source language
• Speed
• Vocabulary
• Numbers
• (Lack of) structure
• Repetition
• Comprehension
• Accents/dialects
• Abstraction (topics)
POSSIBLE ISSUES DURING STAGES
1. INTERPRETING PROCESS

Grammar
• Identifying verbs
• Identifying elements to note
• Identifying links
• Role of memory
• Identifying important parts
• Tuning out/ information overload
• Abstraction flow
• Listening while writing
POSSIBLE ISSUES DURING STAGES
1. INTERPRETING PROCESS

Speaking Notes
• Symbols
• Abbreviations
• Turning pages
• Vocabulary
• Writing less
• Listening while writing
• Repetition
POSSIBLE ISSUES DURING STAGES
1. INTERPRETING PROCESS

Deliver in Target text

• Embroidery
• Distance from notes
• Presentation
• Deciphering notes
• Repetition
• Presentation skills
OBSERVING

- Video Clip 10: (Coping Tactics)

- Video Clip 11: Funny Interpreter (Coping Tactics)
PRACTICE

1. Watch video clips

• Video 01: Cultural awareness
• Video 02: Professionalism
PRACTICAL SITUATIONS

• Read through 9 situations in page 46 and think of solutions !!!

1. Emotional
2. Confused
3. Dishonest
4. Accused
5. Pouring
6. Angry client
7. Refuse
8. Suspicious
9. Asking for opinion