Effective Communication in

Health and Social Care

Assignment Task 1 of 2
1. Understand the range of communication
requirements in the workplace
Different methods of communication to meet
individual and organisational needs
In the medical field, effective communication is essential for
protecting patient privacy, providing emotional support to
patients, and providing treatment.
 Verbal communication
 Non-verbal communication
 Written communication
 Visual communication 
Strategies to overcome communication barriers
The following suggestions will help get over the various
obstacles present in health communication.
 Sit Down and Be Humble
 Speak in Plain Language
 Keep Communications Confidential
3. Understand how to use systems for information
management
Legal and ethical tensions in sharing information
 In healthcare, there are some rules, policies, laws,
regulations and ethical standards.
 Laws are developed to protect persons when healthcare
decisions are made.
 The common legal issues that are related to the healthcare
system, related in medical, consent informed and also
confidentiality (Collier, 2021).
Personal information is processed to meet legal
requirements
In the healthcare there are some requirement that help in to
processed the personal information.
 Protection of personal information
 Privacy Rights
 Portable data.
References
Collier, E. (2021). Communication in Health & Social Care | Role & Importance. [online] The
Hub | High Speed Training. Available at: https://www.highspeedtraining.co.uk/hub/effective-
communication-in-health-and-social-care/.
Dam, D. (2019). St.Patrick’s College London. [online] StPatrick. Available at: https://www.st-
patricks.ac.uk/blog/posts/2019/october/an-overview-of-the-legal-and-ethical-issues-in-
healthcare/.
Education, O. (2021). The Importance of Effective Communication in Healthcare. [online] One
Education. Available at: https://www.oneeducation.org.uk/communication-skills-in-healthcare/.
Etherington, T. (2020). Effective communication in health and social care. [online]
www.theaccessgroup.com. Available at: https://www.theaccessgroup.com/en-gb/blog/hsc-
effective-communication-health-and-social-care/.
Raph.A (2020). Effective Communication between Healthcare Professionals | OnPage Blog.
[online] OnPage. Available at: https://www.onpage.com/effective-communication-between-
healthcare-professionals-best-practices/.
Tiwary, A., Rimal, A., Paudyal, B., Sigdel, K.R. and Basnyat, B. (2019). Poor communication
by health care professionals may lead to life-threatening complications: examples from two
case reports. Wellcome Open Research, [online] 4(1). doi:10.12688/wellcomeopenres.15042.1./.