Unit V: Organizational Processes

Organizational Culture: Meaning and definition; OCTAPACE, Elements of

Organizational Culture-Edgar Shein Model.
Organizational change
Employee Wellbeing;
Work stress – coping strategies and management
 Organizational culture is the collection of values, expectations, and
practices that guide and inform the actions of all team members.

The five key elements of organizational culture are

• equally valuing respect and results,
• living a purpose,
• continuously focusing on trust, validation and growth,
• effectively and diligently measuring human behaviors
• using your voice as a leader for the greater good. 
 Qualities of a great organizational culture

• Alignment
• Appreciation 
• Trust
• Performance
• Resilience
• Teamwork
• Innovation
• Psychological safety
OCTAPACE
 Artifacts
. The dress code of the employees, office furniture, facilities, behavior of the employees, mission and vision of the
organization all come under artifacts and go a long way in deciding the culture of the workplace.
Organization A
No one in organization A is allowed to dress up casually.
Employees respect their superiors and avoid unnecessary disputes.
The individuals are very particular about the deadlines and ensure the tasks are accomplished within the stipulated
time frame.
Organization B
The employees can wear whatever they feel like.
Individuals in organization B are least bothered about work and spend their maximum time gossiping around.
The employees use derogatory remarks at the work place and pull each other into controversies.
Values
The thought process and attitude of employees have deep impact on the culture of any particular organization.
Assumed Values
The inner aspects of human nature come under the third level of organization culture.
Organizations where female workers dominate their male counterparts do not believe in late sittings as females are not very
comfortable with such kind of culture.
Male employees on the other hand would be more aggressive and would not have any problems with late sittings.
 Organizational change

It refers to the actions in which a company or business alters a major component

of its organization, such as its culture, the underlying technologies or infrastructure
it uses to operate, or its internal processes.

WHAT CAUSES ORGANIZATIONAL CHANGE?

New leadership at the helm of the company or within its departments

Shifts in the organizational team structure
The implementation of new technology
The adoption of new business models
 Dimensions Of Wellness

Social . Environmental

Emotional Intellectual

Spiritual Occupational

Physical
 Employee Wellbeing

3 Ws ——— Work, Wealth & Wellness

 STRESS MANAGEMENT

Stress defined as a subjective feeling of tension or arousal

that is triggered
By a potentially stressful situation.
For example:-Job security, Overwork, Information
overload etc.

Stress has both psychological and physiological

dimensions.
Psychologically,
people perceive a situation and interpret it as challenging or
threatening.
This
cognitive appraisal leads to a set of physiological
responses, such as higher
blood pressure, sweaty hands, and faster heartbeat.
 TYPES OF STRESS
1) Acute Stress
Acute stress is short-term stress. Acute stress is most often caused by reactive
thinking. Negative thoughts predominate about situations or events that have
recently occurred, or upcoming situations, events, or demands in the near
future. Symptoms of acute stress are irritability, anger, sadness, tension,
headaches etc.
2) Episodic Stress
People who frequently experience acute stress, or whose lives present with
frequent triggers of stress, have episodic acute stress. People with this kind of
stress will oftentimes take on more responsibilities and projects than they can
handle. Symptoms of episodic acute stress are Migraines, Hypertension, Heart
disease etc.
3) Chronic Stress
Chronic stress occurs when someone feels trapped in a bad situation. Whether
it be an over-demanding job, an unhappy marriage, or a desperate financial
situation and so on. Symptoms of Chronic stress are Anxiety, Depression,
Sleep issues, Memory and concentration issues etc.
Causes and Consequences of Stress
Ways of overcoming the stress