EMM5616

INDUSTRIAL SAFETY, HEALTH AND ENVIROMENT

MANAGEMENT AND EMPLOYEES
ACCOUNTABILITY
Dr. ERIS ELIANDDY BIN SUPENI
 CONTENTS NO
INTRODUCTION 1
RESPONSIBILITY VS 2
ACCOUNTABILITY
MANAGEMENT AND EMPLOYEES 3
ACCOUNTABILITY IN OSHA
MANAGER, SUPERVISOR & 4
EMPLOYEE ACCOUNTABILITY
ORGANISATION’S 5
ACCOUNTABILITY
APPROPRIATE, DISCIPLINE AND 6
TIME
CONCLUSION 7
TOPIC OBJECTIVES

Define and link the concepts of responsibility and

.accountability

.Describe how best to deal with our boss

Describe how to respond when a workplace

.relationships turns negative

Identify appropriate and inappropriate

relationships with your boss ,colleagues, and
.customer

Identify basic workplace expectations regarding social

functions and gift-giving
 INTRODUCTION

 Nowadays, accountability at work is very important to a

business success and performance as a whole. Every
employee is responsible in fulfilling task, no matter what
level of seniority

 Management accountability is a process whereby a Doing

manager responsible for carrying out a define set of the right
duties or actions thing

 The fundamental truth is that accountability for the entire

organization belongs to every individual employee’s and
the key word statement is “Doing the right thing”.
RESPONSIBILITY. VS . ACCOUNTABILITY
 RESPONSIBILITY. VS . ACCOUNTABILITY
RESPONSEBILITY
 Responsibility can be given or received, even assumed as
well as it can be shared. Many people are responsible to
you in your new business - Your sponsor, the people in
your organization as it begins to develop.
Your sponsor was responsible for bringing you into the
business,
but it doesn't stop there your sponsor is also responsible for
helping
to make sure you are properly trained, and that you receive
all the necessary coaching, and support as you begin your
growing
business.
Who is responsible?
-The person who is assigned to do work
Responsible behavior
 Self-examining
 Forgiving
 Owning
 Learning
 Take action
 RESPONSIBILITY. VS . ACCOUNTABILITY

ACCOUNTBILITY

Accountability cannot be shared. Accountability is

something you do yourself not something that
someone does to you. We often hear the term "shared
responsibility", but there is no such thing as "shared
accountability". One could define accountability as
the "ultimate responsibility".

Who is accountable?
-The person who makes the final decision and has
the ultimate ownership.
 President of Unite State Harry S. Truman
said , “while many people are responsible for your
individual success in your new business, only one
person is accountable for your success, and that
person is YOU”!
RESPONSIBILITY. VS . ACCOUNTABILITY

Let close with few examples:

Being Responsible

 Helping someone in your organization develop their prospect list.

 Doing three-way calls with people in your organization.
 Coaching and listening to your team members.

Being Accountable
 Identifying and contacting your own prospects.
 Arranging a three-way call with one of your prospects and your
sponsor.
 Establishing your own business goals, committing them to writing, and
working toward them daily.
 RESPONSIBILITY. VS . ACCOUNTABILITY

RESPONSIBILITY ACCOUNTABILITY
- Importance - Answerability
- Trust - Blameworthiness
- Duty - Liability
- Obligation
An obligation to perform the assign duty or order Answerable to the superior for the work performed
- Who is/will be doing the/this task? - Who’s own the ultimate result-pass or fail?
- Who is assigned to work on this task? - Who’s head will roll if this goes wrong?
- Who will deliver the result? - Who has the authority to take decision?
Relationship between senior and superior Delegation of Authority
Responsibility “for” Responsibility “to”
May be bestowed Must be taken
Can be shared Cannot be shared
Focus :- Focus :-
1) what can and should do 1) what others expect from the person who is
2) an individual’s personal integrity with respect accountable
to a specific task
 RESPONSIBILITY. VS . ACCOUNTABILITY

I will pay a price if I

don’t do it right I get involved in
I don’t get involved in issues exceeding
issues exceeding my my job description
!I will do it
job description and contribute with
I do more than my job new ideas
I do my job as description says when I
defined in job identify the need
description I work with Safety is
safety according I am evaluated on constantly on my
I am evaluated on to requirements my personal conduct mind
my job and safety
description qualifications

RESPONSIBILITY ACCOUNTABILITY
RESPONSIBILITY. VS . ACCOUNTABILITY

ROLE MANAGER SUBORDINATE

FUNCTION Accountable Responsible
OWNERSHIP Problem & Outcome Solution methodology & Implementation
GETS CREDIT FOR Getting task done Doing the task

The Safety Manager could be accountable to the Top Management (the Executive
Director) for the discharge of his/her safety responsibilities (development, maintenance,
monitoring of SMS; preparation of specific safety procedures; etc.).

Executive Director

Safety Manager

Safety
Safety Engineer2
Engineer1
MANAGEMENT AND EMPLOYEES ACCOUNTABILITY IN OSHA

MANAGEMENT AND
EMPLOYEES
ACCOUNTABILITY IN
OSHA
MANAGEMENT AND EMPLOYEES ACCOUNTABILITY IN OSHA

Accountability is also Accountability address

es both the
a management proces
organization's
s that ensures
expectation of the
employees answer to employee and the
their superior for their employee's expectation
actions of the organization.
MANAGEMENT AND EMPLOYEES ACCOUNTABILITY IN OSHA

WHAT IS DOSH
 The Department of Occupational Safety and Health (DOSH) is a department under the
Ministry of Human Resources.
 This department is responsible for ensuring the safety, health and welfare of people at
work as well as protecting other people from the safety and health hazards arising from
the activities sectors which include:
 Manufacturing
 Mining and Quarrying
 Construction
 Hotels and Restaurant
 Agriculture, Forestry and Fishing
 Transport, Storage and Communication
 Public Services and Statutory Authorities
 Utilities - Gas, Electricity, Water and Sanitary Services
 Finance, Insurance, Real Estate and Business Services
 Wholesale and Retail Trades
MANAGEMENT AND EMPLOYEES ACCOUNTABILITY IN OSHA

OSHA OBJECTIVES
 To protect the rights and safety of workers by preventing workplace
injuries and deaths.

 Holding employers accountable for safe workplaces.

 OSHA provides workers and employers with information about hazardous

working conditions.

 They offer free assessment for workplace dangers.

MANAGEMENT AND EMPLOYEES ACCOUNTABILITY IN OSHA

POLICY
Management accountability is the expectation that
managers are responsible for the;
 Quality and timeliness of program performance,
increasing productivity, controlling costs

 Mitigating adverse aspects of agency operations

 Assuring that programs are managed with integrity

and in compliance with applicable law.
MANAGER, SUPERVISOR & EMPLOYEE ACCOUNTABILITY

MANAGER, SUPERVISOR
& EMPLOYEE
ACCOUNTABILITY
MANAGER, SUPERVISOR & EMPLOYEE ACCOUNTABILITY

MANAGER
Support guidelines, hold supervisors
accountable for ensuring compliances with
program & other safety responsibilities,
provide funding as needed.

(will elaborate more and give examples)

MANAGER, SUPERVISOR & EMPLOYEE ACCOUNTABILITY

MONTHLY PROGRESS MEETING BETWEEN MANAGER

AND SUPERVISOR
MANAGER, SUPERVISOR & EMPLOYEE ACCOUNTABILITY

SUPERVISOR
 Have a thorough understanding of PPE requirements
and conduct PPE training and systems.

 Hazard assessment, assist with training, ensure

compliances with the program & hold employee
accountability.

 Following and enforcing safety rules

 (will elaborate more and give examples)

MANAGER, SUPERVISOR & EMPLOYEE ACCOUNTABILITY

EXAMPLE ON SITE: TOOLBOX MEETING

MANAGER, SUPERVISOR & EMPLOYEE ACCOUNTABILITY
MANAGER, SUPERVISOR & EMPLOYEE ACCOUNTABILITY
MANAGER, SUPERVISOR & EMPLOYEE ACCOUNTABILITY
MANAGER, SUPERVISOR & EMPLOYEE ACCOUNTABILITY

EXAMPLE OF IMPLEMENTATION SHE ON SITE

ORGANISATION’S ACCOUNTABILITY

ORGANISATION’S
ACCOUNTABILITY
 ORGANISATION’S ACCOUNTABILITY

DEFINITON
 Refers to the internal and external accountability
relationships within an organization.

 All members of the workforce individually and

collectively act to promote the timely
accomplishment of the organization’s mission.
 ORGANISATION’S ACCOUNTABILITY

Two sides of Organizational Accountability

• Accountability to one another, roles and
Internal responsibilities are clearly defined.

• Communities, members and stakeholders

perceive the organization with confident
External because of internal accountability
 ORGANISATION’S ACCOUNTABILITY

Principle of Accountability
 Responsibility and authority is predetermined and clear.

 Guidance and support are provided.

 The performance of the responsibility and authority is

monitored.

 Action can be taken for negative/positive behavior.

 ORGANISATION’S ACCOUNTABILITY

THE IMPORTANCE OF ORGANISATION

ACCOUNTABILITY
To ensure of high performance within an organization.

To have clear communication of expectations and well defined goals.

Eg: Managers must clearly communicate about the expectation to the

person who is in charge the task.

To have accountable employee in the organization.

Help the organization to gain new understanding and rise up the

innovation.
 ORGANISATION’S ACCOUNTABILITY

Example

The situation at Enron is another strong example of

accountability - where the actions of a few unethical
individuals caused great harm to the broader
corporation and all stakeholders. In the case of
Enron, the individuals involved in the negative
actions are held accountable for the subsequent
consequences, which reduces the possibility similar
things will happen again in the future.
 APPROPRIATE, DISCIPLINE AND TIME

APPROPRIATE, DISCIPLINE
AND TIME
 APPROPRIATE, DISCIPLINE AND TIME

APPROPRIATE BEHAVIOR
 Successful accountability exists when appropriate behavior is
objectively evaluated and results in effective consequences.

 It is appropriate to hold employees accountable for behaviors over

which they have control.

 Generally, appropriate behaviors for employees include:

 complying with safety policies and rules,
 reporting injuries and hazards immediately
 warning other employees of hazardous conditions or behaviors
 APPROPRIATE, DISCIPLINE AND TIME

WHAT IS DISCIPLINE
 Training expected to produce specific character or
pattern of behavior , especially training the produces
moral or mental improvement.

 To train by instruction and practice, as a following rules

or developing self-control.

 Discipline is to Provide appropriate action when unsafe

acts or practices occur.
 APPROPRIATE, DISCIPLINE AND TIME

APPLYING DISCIPLINE APPROPRIATE

 Discipline is considered only after management has
determined that supervisors and managers at all levels
have fulfilled their obligations to the employee.

 Discipline should be based on objective facts, not

subjective momentary feelings. It should be
consistently administered throughout the entire
organization.
 APPROPRIATE, DISCIPLINE AND TIME

APPLYING TIME IN ACCOUNTIBILITY

 Set realistic goal

 don’t waste time procrastinating

 Make “to do” list everyday

 Communicate your scheduled meetings to others

 APPROPRIATE, DISCIPLINE AND TIME

Example
 If a workers gets any accident and disobey a safety rule, but the safety
management system has somehow failed the workers, discipline is not
be taken by top management.

 if a workers gets any accident, does obey a safety rule, discipline is not
taken by top management.

 if the workers gets any accident, disobey a safety rule, it's likely
discipline will be taken by top management.
 APPROPRIATE, DISCIPLINE AND TIME

• Measurement usually includes personal

EMPLOYEES behavior, such as complying with safety and
AUTHORITY health rules, and reporting injuries and
hazards.

• Measurement should include personal safety

behavior and safety activities which they are able
SUPERVISOR to control, such as making sure employees have
AUTHORITY safe materials and equipment, following and
enforcing safety rules, and conducting safety
meetings.
• Measurement at this level includes personal
behavior, safety activities, and statistical results,
TOP MANAGEMENT such as following company safety and health
rules, enforcing safety and health rules, arranging
AUTHORITY safety and health training and workers’
compensation costs.
 APPROPRIATE, DISCIPLINE AND TIME

Example of Disciplinary Policy

 All employees, including all levels of management, are held
accountable for obeying site safety and health rules. The
following four step disciplinary policy will be applied to
everyone by the appropriate level of supervisor:
 Oral Warning
 Written Reprimand
 Three Day’s Away From Work
 Dismissal
 CONCLUSION

Management and employees accountability Clear and

correctly allocated safety accountabilities and
responsibilities are prerequisite for achieving the
organization's safety objectives and for implementing an
effective safety management and safety
improvement process.