Crisis Management

CRISIS
• from the Greek word “KRISIS”, which
means, “to separate”.
• It is an event, natural or manmade, sudden
or progressive, which impacts with such
severity that the affected community has to
respond by taking exceptional measures.
• A crisis is a critical situation that threatens the
functioning or survival of an individual,
community, organization, or state. It can strike
anyone, anytime, and anywhere.
• A crisis has three key features: it is
unexpected, unique, and largely
uncontrollable. It affects something or
someone’s ability to function or survive.
Differences Between a
Crisis, Emergency, and
Disaster
EMERGENCY
• comes from the Latin word “EMERGENTIA”
meaning a “dipping or plunging”.
• Funk and Wagnall defines emergency as a
sudden condition or state of affairs calling
for immediate action.
• a situation which poses an immediate risk
to health, life, property or environment.
 Crisis vs. Emergency
Crisis
A crucial or decisive point or
situation; a turning point.
An unstable situation, in
political, social, economic or
military affairs, especially one
involving an impending abrupt
change.
A sudden change in the
course of a disease, usually
at which the patient is
expected to recover or die.
Emergency
A situation which poses an
immediate risk and which
requires urgent attention.
Cardiac arrest is an
emergency
An individual brought in at
short notice to replace a
member of staff, a player in a
sporting team, etc.
 SIMILARITY
• Emergencies are similar to crises in
that it calls for immediate action to
prevent significant harm to people,
their property, and their
surroundings.
 DISASTER
• Now what could happen if a crisis is
neglected or if an emergency is
mismanaged? Well, that spells D-I-S-A-
S-T-E-R!

• The most glaring difference of a disaster

from a crisis and emergency is the size
(magnitude) and extent (degree) of its
negative effects.
• In times of disaster, additional
support from regional and national
level stakeholders for local
communities may also be needed.
Even international help may be
required in some cases.
 CRISIS MANAGEMENT
Crisis management is the act or manner of
running or handling decisive matters, which is
crucial. It involves considerably the prevention of
loss of life and injury, loss or damage to property
from hazards which cannot be normally foreseen
or prevented. (Bautista & Guevara, 2008)
 Why Managing a Crisis is
Difficult and Stressful
• The sudden impact and high-stakes of crises
call for quick and flexible responses. But
since they are unforeseen events, there are
no readily available plans to solve it. And
because they are often unfamiliar situations,
there is no one way to solve it either.
Imagine grace under pressure!
 Natural Hazards

These are hazards which arise from

natural phenomena. Rarely can anything
be done to prevent this type of hazard.
These type of natural disasters or hazards
are the following.
 TYPES OF NATURAL DISASTERS

1. Floods caused by typhoons and continuous rain

2. Earthquakes
3. Fire (other than caused by the act of man)
4. Storms (typhoon, cyclone, tornado)
5. Volcanic eruptions
6. Lightning storms
7. Extreme temperature and humidity
 Human or mad-made disaster

This type of hazard is the result of the state of

mind, attitude, weakness, or character traits of a
person or group of persons. Crisis management
and planner must think positively that risk do exist
from hazards like human carelessness, accidents,
disaffection, dissatisfaction disloyalty, subversion,
sabotage, espionage, pilferage, theft vandalism,
and many other acts (or omissions) of crimes
against property and persons.
 Objectives of Crisis Mgt
• Resolve w/o further incident
• Safety of all participants
• Apprehension of all perpetrators
• Accomplish the task w/n the framework of
current community standards
Thanks for Listening