D I P L O M A I N H O S P I TA L I T Y S E RV I C E S

MidTerm
Internet & Tourism – A Radical
Change
Edited by
MICHELLE A. VINARAO

COMPLIMENTARY TEACHING
MATERIALS
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LEARNING OBJECTIVE
After studying this chapter you should be able to
know important concepts and latest examples that
will be useful for considering tourism in this age.
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TOURISM AND INTERNET

Are they related?
If so, how?
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RECENT TRENDS

MASS MEDIA
INTERNET (WEB PAGE)

WEARABLE DEVICES

SOCIAL MEDIA

SMARTPHONES
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GOAL OF THIS CLASS

Thanks to the evolution and popularization of e-commerce,
mobile technology and social media, tourists behaviors are
facing radical change all over the world.
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TODAY’S GOAL
We’d like to think about ordinary process of travel in the age of
internet (and before it).
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5 STAGES OF TRAVEL
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WHO CAN SUM UP?

• Today’s tourism behavior is greatly influenced by
information and service on the internet
- in addition, tourism behavior is further
influenced by widespread use of smartphone
• We should distinguish four types of tourism
information:
- Motivating Information
- Planning & Booking Information
- On – site Information
- User – generated Information
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PRESENTATION – 20 points

Please introduce a unique information tool for tourist or

tourism industry ever developed in the Philippines; or
Please present your idea of a unique IT tool for tourist or
tourism industry
• Explain its appealing point, based on what you’ve learned in
this class
• 5 minutes
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Assignment

1. Please give the advantages of competition in Tourism

2. Present networks and security issues in Tourism