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7 Soft Skills You Need To Master As A Sales Representative
7 Soft Skills You Need To Master As A Sales Representative
Sales Representative
Conversation Starting
Start with general open-ended questions.
Need Establishment
Product & Pricing Discussion
Close by establishing follow-up steps
Positive Vocabulary
Clarity
Trust
Urgency
Active Listener
Hear What People Are Really Saying
Provide Feedback
Respond Appropriately
Time Management
Streamline repeatable tasks
Focus on the 20%
Plan your day around your customers
Body Language
Smile
Gesture with your arms and hands
Pause & Questioning
Deal Closing Strategy
Consider your past experiences
Use a strategic framework
Relax your assumptions
Become an expert in your field
Follow-Up Questioning
Send a note to say thank you
Check in
Think second sale
Ask for referrals
Let’s Do It…………………
ttps://www.youtube.com/watch?v=m44H1b_kq0Y
Topic reference website
• https://www.indeed.com/career-advice/career-development/improve-creative-problem-solving-skills
• https://www.mindtools.com/CommSkll/ActiveListening.htm
• https://blog.hubspot.com/sales/10-tips-ask-sales-questions-si
• https://www.pipedrive.com/en/blog/sales-vocabulary
• https://blog.salesflare.com/sales-time-management
• https://blog.hubspot.com/sales/body-language-tips-for-your-next-sales-presentation
• https://www.bdc.ca/en/articles-tools/marketing-sales-export/sales/effective-sales-follow-up-5-simple-steps