The document discusses communication in an organizational context. It defines communication as the exchange of ideas, views, facts, and feelings between two or more people to reach a common understanding. It describes channels of communication as the paths through which information flows from the sender to the receiver. It then discusses formal communication as official communication through the organizational hierarchy using oral or written means. Informal communication is described as communication that occurs without following formal lines, arising from social interaction and spreading rapidly through unofficial grapevines.
The document discusses communication in an organizational context. It defines communication as the exchange of ideas, views, facts, and feelings between two or more people to reach a common understanding. It describes channels of communication as the paths through which information flows from the sender to the receiver. It then discusses formal communication as official communication through the organizational hierarchy using oral or written means. Informal communication is described as communication that occurs without following formal lines, arising from social interaction and spreading rapidly through unofficial grapevines.
The document discusses communication in an organizational context. It defines communication as the exchange of ideas, views, facts, and feelings between two or more people to reach a common understanding. It describes channels of communication as the paths through which information flows from the sender to the receiver. It then discusses formal communication as official communication through the organizational hierarchy using oral or written means. Informal communication is described as communication that occurs without following formal lines, arising from social interaction and spreading rapidly through unofficial grapevines.
Name:-Saif Ahmad Roll no:-10 Section:_c COMMUNICATION
• term communication is derived from the latin word
‘communis’ which means common,which consequently implies common understanding . • Communication refer to the process exchange of ideas,view,facts and feeling between two or more more persons to reach common understanding CHANNEL OF COMMUNICATION
The path through which information flows from sender to receiver .
- Organizational communication..
Formal communication.. Informal communication
Vertical Horizontal Diagonal
communication.. communication communication FORMAL COMMUNICATION • Official communication taking place in the organization. • Such communication may take place either between employes of different levels of same levels. • Fc is used to communicate official matters ,such as orders,instruction and other organizational information. • The communication may oral or written. INFORMAL COMMUNICATION • Communication that takes place without following the formal line of communication. • Informal communication arises from social interaction. • Ic is generally reffered as ‘grapevine’ asit spreads throughout the organization with its branch going out in all direction. • Ex-canteen tea talks. Etc. • It spread rapidly. • Very difficult to detect the sources. • Sometimes informal channel are used by the manager to transmit information so as to know the reaction of subordinates.