Professional Documents
Culture Documents
• Impact on organisation
– On growth and scope for growth
– On level and nature of competition
– On “rules of the game”
– On costs
– On profit
The Firm’s External Environment
Lets look at
the general
(macro)
environme
nt
• Economic • Competitor
Factors positions
• Social Factors • Customer
• Political Factors profiling
• Suppliers
• Technological
Factors • Creditors
• Ecological • HRM
Factors
The Macro-Environment (Remote)
• Difficult for the firm to influence
• Changes can be far-reaching
• The media: rich source of both information and
speculation
• Tools for analysing the macro-environment
– The PESTEL (Variants PEST/DEEPLIST)
framework
– Key drivers
– Scenarios
The PESTEL Framework
• The PESTEL framework categorises environmental
influences into six main types:
– Political -
– Economic
– Socio-cultural
– Technological
– Environmental
– Legal
• Strategic groups
– Strategic groups are organisations within an industry with
similar strategic characteristics, following similar
strategies or competing on similar bases.
1. “strategic dimensions” refers to any significant criteria for grouping firms, e.g. segments served,
branding, cost position, etc.
Strategic group analysis
Automotive manufacturers
Broad
Nationally Focused,
Luxury Manufacturers
Small, Specialist
Eg Jaguar, BMW
Producers
E.g. Morgan (UK)
Performance Car
Narrow Producers
E.g. Porche, Lotus
Weaknesses
• Heavily relies on a thorough understanding of the market and its players
to identify mobility barriers and barriers to entry/exit
• Competitor goals and strategies are often unclear
• May require trial and error to find useful dimensions
• “Wrong” dimensions will not differentiate groups into useful categories
Competitor Analysis
Future objectives
Future Objectives:
How do our goals compare with our
competitors’ goals?
Where will the emphasis be placed in
the future?
What is the attitude toward risk?
67
Competitor Analysis
Future objectives
Current Strategy:
68
Competitor Analysis
Future objectives
Assumptions:
69
Competitor Analysis
Future objectives
Capabilities:
Assumptions
Capabilities
70
Competitor Analysis
Response:
Current strategy
What will our competitors do in the
future?
Where do we hold an advantage over
Assumptions
our competitors?
How will this change our relationship
with our competitors?
Capabilities
71
Competitive Profile Matrix (CPM)
Major Strength 4
Minor Strength 3
Minor Weakness 2
Major Weakness 1
Lenovo Apple Dell
CSF’s Weigh Rating Weighte Rating Weighted Rating Weighted
t d Score Score Score
• Critical success factors (CSFs) are those product features with which a
organisation must outperform the competition because they are particularly
valued by a group of customers.
– “those factors within the firm’s market environment that determine its ability
to survive and prosper” (Grant 2005, p92)
– How then can firms use their resources and capabilities to profit from KSF?
Market segment analysis
• A market segment is a group of customers
who have similar needs that are different from
customer needs in other parts of the market.
• Scanning
– Identify early signals of environmental changes and trends
• Monitoring
– Detecting meaning through ongoing observations of
environmental changes and trends
• Forecasting
– Developing projections of anticipated outcomes based on
monitored changes and trends
• Assessing
– Determining timing and importance of environmental
changes and trends for firms’ strategies and their
management
84
Extra – SCP Analysis
Structure – Conduct – Performance
11.7%
13.8%
16.5%
90
80
First Quartile
Fourth Quartile
70 Average
Average
22.2%
60 9.3%
Number
of 50
Industries
40
30 Average = 14.7%
Median = 13.8%
20
10
0
2%
4%
6%
8%
10%
12%
14%
16%
18%
20%
22%
24%
26%
28%
30%
32%
Return on Equity (Percent)
Note: Return on Equity = Net Income / Year End Shareholders’ Equity; Analysis based on sample of 593 industries
Source: Silverman 2000 86
© 2005 Mara Lederman, Rotman School of Management
Some Industries Are More Profitable Than
Differences in Profitability Across Selected Industries
Others
Pharmaceuticals
Semiconductors
ROE & ROA - Selected Industries, 1989
Dental equipment
30%
Drug stores
25%
5% -5 0 5 10 15 20 25
Operating income / assets, 1988-95 (%)
0%
Source: Pankaj Ghemawat and Jan W.Pharmaceuticals Tires / Rubber
Rivkin, “Creating Competitive Advantage” Home Appliances
87
© 2005 Mara Lederman, Rotman School of Management
DifferencesWithin
in Profitability Within Perform
Industries, Some Competitors Selected Industries
Better than Others.
Semiconductor Industry
60%Texas Instruments
50% Motorola
AMD
40%
Analog Devices
30%
National Semiconductor
20%
-5 0 5 10 15 20 25
10%
Operating income / assets, 1988-95 (%)
0%
Amgen AMP Eli Lilly Merck Mylan Pfizer
Source: Pankaj Ghemawat and Jan W. Rivkin, “Creating Competitive Advantage”
88
© 2005 Mara Lederman, Rotman School of Management
The U.S. Auto Industry’s Profit Pool
Year
2% Industry
18%
Corporate
parent
4%
Transient
46%
Business
segment
30%
Source: Anita M. McGahan and Michael E. Porter, “How Much Does Industry Matter Really?” Strategic Management Journal, 1997
90
© 2005 Mara Lederman, Rotman School of Management
Three Factors Determining Company
Performance
• Industry Context
– e.g., during the last two decades, companies in
the airlines industry have been persistently less
profitable than those in the pharmaceutical
industry
• National Context
– e.g., world’s most successful consumer
electronics firms are in Japan
92
The Structure-Conduct-
Performance Paradigm
• The Causal View
Market
Conduct Performance
Structure
93
THE END