ROLE OF HRs

IN AIRLINE
SERVICES
Presented to : Prof. Jyoti Verma
Presented by : Group 3(B)
Content
 Roles of HR

 Indigo and Go fast Airlines

 Differences in HR policies
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Role of HRM’s

HRM stands for Human Resource Management and this “describes the people who work for
a company or the organization and department responsible for managing resources related to
employees”.

HR management in the airline industry may be one of the more difficult fields for
handling personnel. The airline industry is volatile, constantly in a state of change involving
mergers, bankruptcies, and changing customer demands. Not only must these changes be
handled at a rapid pace, but there is little room for error. In addition, there is a tremendous
number of individualized jobs in the industry, all of which have different needs for salary,
benefits, etc. From the pilots to the flight attendants and other cabin crew, to the aircraft
mechanics, cleaning crews, repairmen, then finally on to the executive team, HR must find a
way to please all parties involved. As mentioned previously, all of this also exists under a big
umbrella which includes safety of passengers and crew.
Human resource management is playing an extremely important role contributing to the
bottom line here in the airline industry.
HRM is playing a big part in the airline industry is in the recruitment of personnel for the
airlines.