Professional Documents
Culture Documents
Nov-18th , 2022
1
Agenda
Project Approach
Project Management
2
Goal of This Project
Realize to “Be helpful (for customer, society)” global-wide,
then continuously expand the business as a result.
3
Goal
1. Construct the IT system so that MINISO stores can contribute to the local
communities.
4
Concept of this project
2. Enable store manager and staffs as a main player to manage the store
so that they can contribute to the local society.
SCM
efficiency.
5
Summary - What will be realized by the new operation and system
Customer’s ① Appeal customer view tips on better use of articles and MINISO’s value proposition
Daily-Life
Partner ② Solve local customers difficulties by promoting a local community centered upon a store.
Customer
Customer ③ Smart, quick, and easy shopping experience both at store and EC.
Experience Experience ④ Eliminate opportunity loss by multi-channel stock allocation and delivery.
Always ⑥ Stable article supply to each store by globally shared stock pool (with HQ’s risk)
available on ⑦ Automated stock replenishment to each store, considering individual situation such as
store sales amount, amount of stock and physical constraint.
Supply
COGS ⑧ Level production by estimating future required stock and by sharing the estimate with
Chain Reduction suppliers
MGMT ⑨ Complete control of every stock from WIP, shipping, on the shelf to customer-delivery.
Stock Loss
Reduction ⑩ Thorough GR/GI management at each logistics base. To adopt stock transfer on arrival
basis.
⑪ Eliminate complex intra-group transaction process not directly linked to global profit.
Operational
efficiency ⑫ Streamline accounting operation, from current country-by-country operation to globally
standardized one, to improve operational efficiency and quality.
Accounting Compliance
⑬ Introduce work-flow system to handle contract, PO and payment, to eliminate manual
& Finance operation and achieve better control.
⑭ Global management dashboard with standardized managerial accounting data
Standardized regardless of country/legal entity specific accounting, statutory requirements or
Managerial taxation.
Accounting
⑮ Adopt IFRS (from June-2020 )
6
Indo
Customer experience
7
Through MINISO Store network, connect local communities organically, and contribute to develop
each local community through interregional interaction of people, item and info.
Multi
Local item Cafe ・ Reception
purpose
Selling Restraint counter
counter
MINISO Store
Local Local
Service Community
Info. event
8
Evolution of MINISO Support
• Take a picture of a • Make a reservation to visit to • Contractor installed and • Send a feedback for
messy room and send it a store for more info. placed the shelf at a room. construction, Usability
to MINISO support. • Have some discussion with IA of the shelf etc.
• Get advice to place a about the room image.
shelf from Interior
adviser(IA).
9
Appealing customer view tips on
MINISO’s value underlying items Translate
Articleization
• Interview the person who • Make an article of ceramics • Customer who was • Publish the article to
makes Chinese history from the customer’s already interested in the other countries
traditional ceramics. point of view to appeal ceramics read the article translated.
• Document some part of MINISO’s values. and likes the ceramics • People around world
the chat to make an more by knowing the who sympathize
article. history behind. MINISO’s values follow
the article.
10
Token of gratitude for participation in
goods and service development
• Get some feedback and ideas • Plan to improve the self- • Get a message from • Visit a store and find that
from a customer about the checkout system MINISO saying the idea is there is no more long line
self-checkout system • Reconsider the location adopted. up at self-checkout.
MINISO has just adopted. and system of self- • Have dinner at MINISO
checkout based on the • Find that some MINISO Restraint using MINISO
idea from a customer. coin are charged to MINISO coin.
as token of gratitude.
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Platform connecting “People“
th es
d cl o
Use
Consumer
a l ent (Beneficiary)
ui v e
Eq valu
Goods • Used goods
Ag • Farm products
r
Proicultu • Construction skill
Consumer duc ral
Pay ts • Place to stay etc.
Eq
ui
valvalen
u t
Indigenized MINISO Store e Consumer
(Supplier)
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Marche where local people gather around
lively
• Get some info. from MINISO • Take a picture of spinaches • Find spinaches • Get the recipe of
saying “vegetables are selling and attach some explanation published on Today’s spinach at Marche
well these days”. and upload to MINISO EC goods of Marche at and buy curry at the
• Bring spinaches harvested today store. EC store same time.
to Marche. • Buy online and select
“collect at Marche” to
get the recipe of
spinaches.
13
Enriching a daily-life with casual
contribution
• Old clothes sit in the closet • Make a reservation to • Get the notice through • Have lunch at MINISO
for a while. visit MINISO store and MINISO that clothes are café using MINISO coin.
try clothes found on sold.
• Give these old clothes to MINISO for a baby.
people who want through • Get MINISO coin as a
MINISO . payment for giving clothes.
14
Indo
15
Realize the multiple lines of merchandises and customer service
Establish the business and system scheme to realize both the expansion of the merchandises,
customer service and less workload at store side.
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List of Operations to be Improved
Operation Main Improvements Main Systems Go-Live
Schedule
(Draft)
Item Goal Sheet (Line/Class)
Item Goals ~ Item Standardize the entire subsidiary planning operation Aggregated Item Code List (A List) Undecided
Plan Operation from item goals to item plans and automate them. Weekly Simulation (B List)
Global Item List
Changing allocation from chronological order to
appropriate distribution
Global Supply Demand Supply Demand Adjustment List Undecided
Implementation of operation where suppliers
Adjustment Operation Delivery Management List
register production progress (without register, no
production order/dispatch)
Create sales/stock plan according to the trend of
each store
Item Goal Sheet by Store Undecided
Store Plan Operation Calculate basic stock qty according to the span
Span Number Master by Store*
number and sales floor face map which are adjusted
based on the store layout
Calculate estimate sales from plans by
subsidiaries/channels and store plans to Inbound/Outbound List for
Subsidiary DB automatically place purchase orders and store Subsidiaries (SCS)
Undecided
Operation replenishment Auto Replenishment 4.0
Implementation of sending alerts when there are Local Sales Floor Face Map
stock unbalance and discontinued items
Enable the entire stock available for allocation
including in-transit and in production stocks. Store
Subsidiary Total Stock Stock Allocation System
stocks will also be allocated for EC orders.
Undecided
Management Conducting inspection upon delivery to improve Delivery Inspection Function
stock data accuracy
Merchandiser
Development
Merchandise
Distributor
Sales & Profit
Allocator
Planning
PD
Decide global items and Decide goals for global Registering information (i.e., import
goal policies for each items and share them regulations) and adjust the numbers
item. with preset numbers. by category or item code.
Goals
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Benefits of GSCM Operation: Global Supply Demand Adjustment Operation
Global HQ Subsidiary
Merchandise
Developmen
Developmen
Planning
Product
LOGI
DB
t
t
Suppliers will input delivery date
Consolidate the subsidiary B list and Subsidiary Inbound/Outbound
based on MINISO request.
adjust when needed. Share the total List will be updated constantly
quantity to suppliers. Production progress will be checked according to the production
and shared. (Delivery Management progress and delivery schedule.
(Supply Demand Adjustment List)
List)
Goals
19
Benefits of GSCM Operation: Store Plan Operation
Global HQ Subsidiary
Sales Team Subsidiary LOGI
Sales Team
Sales Team
Merchandise
Planning
Stores
Global
DB
Register additional span for each store in Based on the store budget and item goal by line,
master to optimize basic stock quantity create item plans by store and class and by item
(Stock Plan) code (Sales/Cost Plan)
Store managers will adjust the basic stock qty and sales plans presented from HQ by checking sales
trend of their stores.
Hence an organization will be created which can modify and establish enhanced stock plan according
to the sales plan utilizing “Store Sales Stock Plan System” and “Basic Stock Modification System”.
(i.e. Direct store purchase of fresh food)
Goals
Developmen
VMD Team
Item Plan
Stores
Global
DB
t
Create a Local Sales Floor Face Map which reflects the subsidiary
item plan based on the Global Sales Floor Face Map generated Calculate the qty of auto replenishment for the next 2
by Global LOGI HQ and GVMD weeks according to the store plan and delivery plan
(stock/receiving schedule)
Create Item Launch Plan
Goals
21
Benefits of GSCM Operation: Efficiency Improvement by merging Operations
Operation Main Systems PIC Approx. PIC Approx.
(As-Is) No. (To-Be) No.
Planning
Office
Subsidiary
Managem
ent
Item Goal Sheet (Line/Class) MINISO Item Plan
Item Goals ~ Item Aggregated Item Code List (A List) LOGI G:10 Development G:10
Plan Operation Weekly Simulation (B List) MINISO L:114 Item Plan L:105
Global Item List DB (Subsidiary)
Subsidiary
LOGI
Subsidiary
DB
MINISO
DB
Global Supply Demand Supply Demand Adjustment List G:89 PD
MINISO G:120
Adjustment Operation Delivery Management List L:16 LOGI Planning
PD
Local DB
Inbound/Outbound List for MINISO
Subsidiary DB Subsidiaries (SCS) DB G:22
Operation Auto Replenishment 4.0
Goals Subsidiary L:80
Subsidiary DB L:120
Local Sales Floor Face Map DB
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Finance:
Finance Control to support Glocalization
Biz. Requirement Current Issue
Business Goal MINISO take inventory risk
and resale to each sales
company, resulting too many
① Simplify commercial inter-group sales/mark-up
With accelerated global
distribution
expansion, operational
Mgmt. based on legal entity
inefficiency due to
② Introduce managerial and lacks managerial
complex
accounting and accounting
structure/process
damage our business simplify financial Internal control risk exist, due
much more than ever accounting, adopt IFRS to no invoice verification based
Focus on local individual on PO (MRO)
③ Workflow based
store and region, store
must act as independent-
PO - invoice Paperwork/manual-based
verification – payment process causes inefficiency
minded profit center.
flow
Current Fin. system has not
yet rolled out completely, due
to high cost/long lead-time
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Finance: < legend >
Reduce inter-group sales, and remove operation not directly results in profit that
need the both side of buying and selling on inter-group sales.
distribution
①Direct
Coverage
Inter-group sales
Supplier
• Domestic trade
model
comp.
Sales
100CNY Unrealized-profit • International trade
US Inter-group sales
Supplier
MINISO 40CNY JP
Unrealized-profit
100CNY 30CNY EU Remove
Temporary Inventory/ AR from group comp./ Mark-up
Non-stock • All sales except ①③
AP – other (to supplier) Temporary Inventory
Remove “direct distribution” s side effect (losing preferential treatment and ※1:
operational inefficiency due to increased # of payment) MINISO only deal with
payment, not intervene in
• Logistics : By transferring received inventory immediately to sales
purchase/sale
company,
MINISO do not own inventory on BS.
• Invoice payment : MINISO re-invoice as proxy of payment※1
③inter-group
sales model
• Inter-group sales of
Supplier
Inter-group sales
comp.
comp.
Non mark-up
Sales
Sales
MINISO sales comp. stocks
Unrealized profit
model 105CNY Trade for small number of stores
Mark-up sales comp.
GR / AP AR from group comp./ (e.g. Malaysia)
sales to group comp. 25
Finance:
P/L image after introducing managerial accounting.
Manage each store’s P/L as smallest building-block. Achieve simple/transparent
managerial accounting, where Global P/L is equal to sum of store’s P/L.
・
・・
・
・・
Store D P/L Europe P/L
Store C P/L Shanghai P/L
Indo P/L Global P/L
Store B P/L
Store A P/L Japan P/L
Net Sales XXX
Gross profit XXX
SGA (Advertising) XXX
SGA (Sales) XXX
SGA (Labor) XXX
SGA (Distribution) XXX
SGA (Equipment) XXX
SGA (Other) XXX
Store contribution margin XXX
SGA (Sales comp. HQ) XXX
Sales comp. contribution XXX
margin
SGA (Global HQ) XXX
Operating profit
26
Finance :
Simplified Financial Accounting
Current issue on cost mgmt. To be direction
• Must wait 3 days to obtain
Longer LT in managerial report
Prompt managerial report by
monthly cost • Due to Management approach,
managerial report becomes leveraging standard cost
calculation
available only after cost calculation
27
Project Approach
28
GSCM implementation Policy
• GSCM PJT goal is to achieve global standardization for both Biz.
Process and system. Country specific process, which does not
match with global template, should be changed as much as
Minimized possible
Add-on Add-on is considered if required by law or accounting authority of each
sales company
If local specific requirements is for other countries and useful as global
template, this requirements can be also considered for add-on after
MINISO’s judgement
One team
Sales company
29
Project Organization
GSCM team
Legend: INDO Member
MINISO will
confirm
Project Counter Lead: Chu
during
Tanaka WS
LOGI LOGI
Customer Finance Customer Finance
Storage Store Plant Storage Store Plant
Wang Nirwan Aries
IT IT
30
Overall/ New EC cutover without New EC cutover
31
Indo Implementation Schedule
Legend: MINISO Main task
Main task
MINISO
2023 2024
1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8
▼ Fix Indo Complete sys. ▼ New EC Cutover (March)
Specific requirement modification for ▼ ▼ New Finance
Milestone ▼ Complete sys.
specific requirement
modification for sys. cutover(June)
(EC)
specific requirement
Create staging Create prod.
Contract MEH AWS / Prepare Network
(Customer area)
Infra. (Customer area)
Create staging
Create prod.(LOGI
(LOGIarea)
area)
EC
GSCM
New EC cutover
Deploy to Prod.
Final conf.
March 2020
Post Go-live
Store POS
App.
Integration test
RD ・ Basic design (User)
Support
Local WMS Modify local sys. ・ Test
Sys. MAS Mig. data
conf. test
Homedelivery Design ・ build ・ test Plan switching to Prod.
Fix mig. Target data mig. tool
Cleanse data ・ 1st 2nd 3rd
Mig. Fix mig. Policy Pre- Mock Mock Mock
measure Create time chart mig. conv. conv. conv.
Create Key person Store training
Translate Training
Training operation manual manual
(Japan) Revise local manual Member training
Contract MEH AWS Create staging (LOGI area) Create prod. (Customer area)
Infra. Prepare Network
LOGI & New Finance sys. cutover
Unit
test
SAP Data mig.
Design ・ Config. ・ Test
DataSpider
June 2020
App.
Integration test
RD ・ Basic design
Deploy to Prod
WMS Design ・ Modify local sys. ・ Test Final conf.
Post Go-live
Local
Support
MAS System test & (User)
Sys.
Homedelivery Mig. Data
others conf. test
Plan switching to Prod
OrganizePrepare tool ・ Build ・ Test
target data Pre- 1st 2nd 3rd
Mig. Mock Mock Mock
Cleanse data ・ mig . conv. conv. conv.
Fix mig. policy
Create time chart
Create Key person Store training
Translate Training
Training operation manual
(Japan) manual Revise local manual Member training
32
System blueprint
(AsIs & ToBe)
33
As-Is Overall system blueprints
Global Standard
Local system
Local system
MINISO Indo
Store Operation LOGI Trade
Various Master
Home Delivery MINISO LOGI Supplier
System Master
Retail Pro Shio Ins. PO Invoice
Logistics
Various Master
Inv. Arrival Schedule
Sales Mgmt. LOGI Store Order
Return ( Store⇒DC ) GLS ( NJ ) CEVA ( LA )
Various Master
PLU/Scanning Article Master Mgmt. GI/ GR Mgmt. GI/ GR Mgmt.
Credit/Debit Procurement Inv.
LOGI Plan Mgmt. Reservation (NJ)
Automatic
Sales
PO/Voucher Replenishment Inv.
Receiving record
Inv. Shipping
Sales Detail Reservation (LA) record ( DC⇒Store
Single Item sales Actual Data
Various receipt ) (As for GLS)
Sales detail per Payment (Sales ・ Inv. etc.)
Arrival Schedule Receiving record
Credit Detail
Various Master Shipping record(DC⇒Store)
Finance
Contact Center
Article Master
Item Accounting (MAS) Others (HR, GA etc.)
Tax Master AR AP Cost Mgmt.
HR
EC ( Magento )
Sales Detail
Accounting System (Biz∫)
Client Master
Single Item sales Fixed Assets Mgmt.
Sales detail per Payment
Credit Detail
Financial Managerial (Proplus)
Accounting Accounting Amortization
Various Master journal etc.
Payment Agency
( Braintree ) Banking etc.
Consolidation
Customer Mgmt. System (STRAVIS) Bank
Mall
36
Internal
MINISO Indo
Store Operation LOGI Trade
Logistics
Retail Pro MM
CEVA
Article Master
Sales Mgmt. Procurement
LOGI Plan Mgmt.
PLU/Scanning Automatic
GI/GR Mgmt.
Credit/Debit PO/Voucher Replenishment
Sales Company SD
Master Mgmt.Inventory GI/GR
Inventory
ATP Reservation Others (HR, GA etc.)
Shipping
Contact Center Store Planning Instruction WorkSpiceflow
BOM Mgmt. (General expense purchasing)