5-day deck.

v 1.0.0

For the latest version: DesignSprintX.com

Monday

For the latest version: DesignSprintX.com v 1.0.0

Monday
is about exploring,
defining the challenge
and choosing a target
The 5-day Design Sprint
Monday
10:00 Introductions. Sprint overview. Monday overview.
10:15 Set a long term goal. List sprint questions.
11:15 Break
11:30 Make a map
12:30 Expert questions
13:00 Lunch
14:00 Ask the experts. Update the map. Make HMW notes.
16:00 Break
16:15 Organise the HMW notes. Vote on HMW notes.
16:35 Pick a target
Start at the end and
work backwards.
Set a long term
goal
Start at the end. Why did we commit
to this Sprint?

Think about where you want to be in 6 months? 10:15 - 10:45

List the Sprint
questions
What questions do we want to
answer in this sprint?

To reach our goal, what needs to be true? 10:45 - 11:15

Break

11:15 - 11:30
Make a map
Draw a flowchart of customer
interaction starting with your
customer, and ending with your
goal.

Don’t over-complicate things - keep to 10 steps. 11:30 - 12:30

Nobody knows
everything.
Expert questions
1 Introduce the sprint
2 Give a 2-minute tour of the whiteboards
3 Ask the expert to tell us everything they know about our challenge
4 Ask questions
• Fill in details based on their expertise.
• Retell us what they think we already know.
• Where do we have it wrong? Is anything incomplete?
• Would they add any sprint questions to our list?
• What opportunities do they see?
5 Fix the whiteboards
Reframe problems
as opportunities.
How might
we notes
Listen carefully and
reframe problems into
opportunities.

Write one idea per sticky note

 Lunch
Eat light to maintain energy in the afternoon 13:00 - 14:00
Ask the experts
Interview experts within the
sprint team and externally.

As you learn more, update your goal and map 14:00 - 16:00
Break

16:00 - 16:15
Organise
HMWs
Stick all the HMW notes
onto a wall in any order.

Stop after about 10 minutes

16:15 - 16:25
Vote on
HMWs
Before you vote, let’s
review our goal and the
Sprint questions

You can vote for for the same note twice

16:25 - 16:35
Pick a target
Choose a customer and a target

Use all of the information you’ve gathered today 16:35 - 17:00

Tomorrow
Tuesday
10:00 Lightning demos
11:30 Break
11:45 Continue lightning demos
12:30 Divide or swarm
13:00 Lunch
14:00 Four Step Sketch: Notes
14:30 Four Step Sketch: Ideas
15:00 Four Step Sketch: Crazy 8s
15:30 Break
15:45 Four Step Sketch: Solution sketch
16:45 Recruitment criteria
Tuesday

For the latest version: DesignSprintX.com v 1.0.0

We’ll reflect on all of the
information we gathered
and processed, to design
solutions
The 5-day Design Sprint
Tuesday
10:00 Lightning demos
11:30 Break
11:45 Continue lightning demos
12:30 Divide or swarm
13:00 Lunch
14:00 Four Step Sketch: Notes
14:30 Four Step Sketch: Ideas
15:00 Four Step Sketch: Crazy 8s
15:30 Break
15:45 Four Step Sketch: Solution sketch
16:45 Recruitment criteria
Remix and improve.
Lightning demos
Get examples of how other people
are doing it

Don’t be scared to look outside of your industry 10:00 - 11:30

Break

11:30 - 11:45
Lightning demos
continued
Get examples of how other people
are doing it

Don’t be scared to look outside of your industry 11:45 - 12:30

Divide or swarm
Sketch the map

Do everything you can to keep the map concise 12:30 - 13:00

 Lunch
Eat light to maintain energy in the afternoon 13:00 - 14:00
The four step
sketch.
Notes
In silence — walk around
the room and take notes

Use this awesome playlist to inspire the team

14:00 - 14:30
Ideas
In silence — develop
rough ideas

Use stick figures to give form to your thoughts

14:30 - 15:00
Crazy 8s
8 ideas in 8 mins

Use the Design Sprint X Crazy 8s timer online

15:00 - 15:30
Break

15:30 - 15:45
Solution
sketch
3 panel storyboard

Remember concrete beats abstract

15:45 - 16:45
Participant
recruitment
Tomorrow
Wednesday
10:00 Sticky decisions: Showcase and vote
11:30 Break
11:45 Concept selection: Evaluate and vote
13:00 Lunch
14:00 Make a storyboard
15:30 Break
15:45 Complete storyboard
16:45 Select participants
Wednesday

For the latest version: DesignSprintX.com v 1.0.0

Deciding on a solution,
refining it, and creating a
storyboard for the
prototype design
The 5-day Design Sprint
Wednesday
10:00 Choosing the strongest solution: Showcase and vote
11:30 Break
11:45 Concept selection: Evaluate and vote
13:00 Lunch
14:00 Make a storyboard
15:30 Break
15:45 Complete storyboard
16:45 Select participants
 Choose the
strongest solution.
Art museum
Place the sketches on the
wall in the same format as
an art gallery.

Don’t discuss your sketches

10:00 - 10:10
Heat map
Place the sketches on the
wall in the same format as
an art gallery.

Avoid talking whilst heat-mapping!

10:10 - 10:25
Speed
critique
3 mins per sketch as a
group.

Capture feedback on sticky notes

10:25 - 11:05
Straw poll
All at once place votes.

Don’t be afraid of risky ideas

11:05 - 11:20
Supervote
The decider gets 3 large
dots.

We will prototype the solutions the decider chooses

11:20 - 11:30
Break

11:30 - 11:45
Concept selection.
Divide winners
from “maybe-
laters”
Move the sketches with supervotes
together.

“Maybe-later” ideas could fuel another Design Sprint 11:45 - 11:50

Rumble or all-in-
one
This is our chance to decide if our
winners can fit into one prototype.

11:50 - 12:20
Note-and-vote a
fake brand name
(If there is a rumble) Each prototype
needs a brand name.

Keep it short and simple 12:20 - 13:00

 Lunch
Eat light to maintain energy in the afternoon 13:00 - 14:00
Make a
storyboard
We are going to turn the
winning sketches into a
storyboard.

Use existing sketches where possible

Choose an opening
scene
Think of how customers would
normally encounter this product or
service.

Keep it simple 14:00 - 14:15

Fill in the
storyboard
Move in existing sketches.
Avoid group copywriting.
When in doubt, take risks.
No new ideas.
Include just enough detail for prototyping 14:15 - 15:30
Break

15:30 - 15:45
Fill in the
storyboard continued
Move in existing sketches.
Avoid group copywriting.
When in doubt, take risks.
No new ideas.
Include just enough detail for prototyping 15:45 - 16:45
Tomorrow
Thursday
10:00 Pick the right tools. Divide and conquer.
10:10 Prototype
11:30 Break
11:45 Prototype. Begin interview guide.
13:00 Lunch
14:00 Stitch it together. Test run video set-up
14:45 Prototype demo
15:00 Pilot interview
15:30 Break
15:45 Finish prototype. Update interview guide.
16:45 Interview preparations.
Thursday

For the latest version: DesignSprintX.com v 1.0.0

Building the prototype
and preparing for testing
The 5-day Design Sprint
Thursday
10:00 Pick the right tools. Divide and conquer.
10:10 Prototype
11:30 Break
11:45 Prototype. Begin interview guide.
13:00 Lunch
14:00 Stitch it together. Test run video set-up
14:45 Prototype demo
15:00 Pilot interview
15:30 Break
15:45 Finish prototype. Update interview guide.
16:45 Interview preparations.
Creating a
prototype.
Pick the right tools
Creating a realistic prototype.

Ask the designers for the best approach 10:00 - 10:05

Divide and conquer
Maker, stitcher, writer, asset
collector and interviewer.

Get everything ready by 3pm to do a trial run 10:05 - 10:10

The 5-act interview.
Prototype
Prototype & draft an interview
guide.

Any volunteers to help out with the interview guide? 10:10 - 11:30
Break

11:30 - 11:45
Prototype
continued…
Prototype & draft an interview
guide.

Take 5 mins to quickly go over where we are 11:45 - 13:00

 Lunch
Eat light to maintain energy in the afternoon 13:00 - 14:00
Prototype
continued…
Prototype & draft an interview
guide.

Take 5 mins to quickly go over where we are 14:00 - 15:00

Pilot interview.
Do a trial run
Run through the prototype and the
draft interview guide.

Make notes of issues you see as we go through it 15:00 - 15:30

Break

15:30 - 15:45
Finish the prototype
Finish the prototype & interview
guide.

Include just enough detail for prototyping 15:45 - 16:45

 Interview
preparations.
What to expect.
How we observe
users.
Lab rules.
Tomorrow
Friday
09:00 Interview #1
10:00 Break
10:30 Interview #2
11:30 Early lunch
12:30 Interview #3
13:30 Break
14:00 Interview #4
15:00 Break
15:30 Interview #5
16:30 Debrief
Friday

For the latest version: DesignSprintX.com v 1.0.0

Today is about learning
from our customers
The 5-day Design Sprint
Friday
09:00 Interview #1
10:00 Break
10:30 Interview #2
11:30 Early lunch
12:30 Interview #3
13:30 Break
14:00 Interview #4
15:00 Break
15:30 Interview #5
16:30 Debrief
Interview tips.
Take notes
together
Make a grid. Distribute
markers and sticky notes.

When you hear or see something interesting, write it down

Be respectful.
After each
interview
Stick your interview notes
in the correct row and
column.

Briefly discuss the interview, but wait to draw conclusions

The interviews.
Interview #1
Interviewee name

09:00 - 10:00
Break

10:00 - 10:30
Interview #2
Interviewee name

10:30 - 11:30
 Lunch
Eat light to maintain energy in the afternoon 11:30 - 12:30
Interview #3
Interviewee name

12:30 - 13:30
Break

13:30 - 14:00
Interview #4
Interviewee name

14:00 - 15:00
Break

15:00 - 15:30
Interview #5
Interviewee name

15:30 - 16:30
Debrief.
Organise
Divide up the columns and organise
the post-its into the right rows.

16:30 - 16:35
Review
Review the post-its silently and
write down any patterns you see.

Label each as positive, negative, or neutral 16:35 - 16:45

Wrap up
Review your long-term goal and
your sprint questions. Compare
with the patterns you saw in the
interviews.

At the end of the sprint, you’ll know what to do next 16:45 - 17:00
We made it