Local and Global Communication

in Multicultural Settings
I am interested in interacting with people who are both like me and different from me.

 I am sensitive to the concerns of all minority and majority groups in our country.
 I can sense when persons from other cultures seem not to understand me or get confused by
my action.
 I have no fear communicating with persons from both minor and major cultural groups.

 People from other cultures may get angry with my cultural affiliates.

 I deal with conflicts with people from other cultures depending on the situation an their
cultural background.
 My culture is inferior to other cultures.
 I can manage my behaviour when dealing with people of different cultures.

 I show respect to the diverse communication practices of other people.

Intercultural Communication
-refers to interaction with people from diverse cultures (Jandt, 1998).

Forms of Intercultural Communication (Jandt, 1998)

1. Interracial communication – communicating with people from
different races
Interethnic communication – interacting with people of different
ethnic origins
2. International communication – communicating between
representatives from different nations
3. Intracultural communication – interacting with member of the
same racial group or ethnic group
According to Gamble and Gamble (2008),
communication style among cultures differs.
High Context communication – tradition-linked communication
system which adheres strongly to being indirect.

Low Context communication – a system that works on

straightforward communication.
Improving Intercultural Communication Competence
(Gamble & Gamble, 2008).

Recognize the validity and differences of communication

styles among people.

Learn to eliminate personal biases and prejudices.

Strive to acquire communication skills necessary in a

multicultural world.
“Human beings draw close to
one another by their common
nature but habits and customs
keep them apart.” (Confucius)