Professional Documents
Culture Documents
Managers vs Leaders
• Administers • Innovates
• A copy • An original
• Maintains • Develops
• Focuses on systems & structures • Focuses on people
• Relies on control • Inspires trust
• Short range view • Long-range perspective
• Asks how and when • Asks what and why
• Eyes on the bottom line • Eyes on the horizon
• Imitates • Originates
• Accepts the status quo • Challenges the status quo
• Classic good soldier • Own person
• Does things right • Does the right thing
Theories of Leadership
Task Oriented
Human Relations
Oriented
• Directive Leadership
• Supportive Leadership
• Participative Leadership
• Achievement-oriented Leadership
• Charismatic Leadership
– Have superior debating, persuasive skills and technical expertise
– Foster attitudinal, behavioral and emotional changes
– Traits include self-confidence, impression management skills,
social sensitivity and empathy
Ethical Unethical
• Use power to serve others • Uses power only for personal
• Align vision with followers’ gain or impact
needs and aspirations • Promotes own personal vision
• Considers and learns form
criticism • Censures critical or opposing
views
• Stimulates followers to think
independently and to question • Demands own decisions be
the leader’s view accepted without question
• Open, two-way communication • One-way communication
• Coaches, develops and • Insensitive to followers’ needs
supports followers; shares
recognition with others • Relies on convenient, external
moral standards to satisfy self-
• Relies on internal moral
interests
standards to satisfy
organizational and social
interests
Transactional Vs Transformational
Leader
(includes cognitions)
Environment
(includes
Leader Behavior
subordinates and
macro variables)
Continuum of Leadership Behavior
Subordinate-
centered leadership
Boss centered
leadership
Confidence and Manager has no Manager has Manager has Manager has
trust in confidence or trust condescending substantial, but not complete
subordinates in subordinates confidence and complete confidence and
trust, such has confidence and trust in
master has in a trust; still wishes to subordinates in all
servant keep control of matters
decisions
Superiors’ seeking Manager seldom Manager sometimes Manager usually Managers always
involvement with gets ideas and gets ideas and gets ideas and asks subordinates
subordinates opinions of opinions of opinions and usually for opinions and
subordinates in subordinates in tries to make always tries to
solving job solving job constructive use of make constructive
problems problems them use of them
Classification of Leadership Styles
Negotiator
• Thrives on relationships
Conforming Loyal
Dependent Warm
Agreeable Respectful
Business Environment Leadership Styles
Bottom–Liner
• Organized
• Dislikes risks
• Technically competent
Wild Card
Charismatic
Participative
Transactional
Transformational
• Tend to see the big picture, but not the details, where
the devil often lurks
Quite
Coaching
• Connects wants to organizational goals
• Holds long conversations that reach beyond the
workplace
• Helps people find strengths and overcome weaknesses
• Good at delegating assignments, demonstrating faith &
creating loyal followers
• Done badly, this style looks like micromanaging
• Used when individuals need to build long-term
capabilities
• Has a highly positive impact on the climate
Emotional Leadership Styles
Affiliative
Democratic
Pace–setting
• Builds challenging and exciting goals for people, expects
excellence and often exemplifies it
• Identifies poor performers and demands more
• Leaders roll up their sleeves and rescue the situation
themselves
• Leaders tend to be low on guidance, expecting people to
know what to do
• Lacks Emotional Intelligence
• Gets short term results but over the long term this style
can lead to exhaustion and decline
• Best used for results from a motivated and competent team
• Often has a very negative effect on work environment
Emotional Leadership Styles
Commanding
• Soothes fears and gives clear directions by his or her
powerful stance
• Commands and expects full compliance (agreement is
not needed)
• Leaders need emotional self-control for success and can
seem cold and distant
• Best used in:
– Times of crisis when you need unquestioned rapid action
– With problem employees who do not respond to other
methods
Typical Leadership Styles
Idealist
Mentor
• Most interpersonally oriented of all the leadership styles
• Driving force is pride, attached to their self-image as
helper
• When less developed they have a fixation on
entitlement & can use manipulation to influence people
• key development need is humility
• Developmental skills include acknowledging their own
needs, seeing how they contribute to their own
workload and saying no, setting clearer boundaries, and
asserting their interpersonal power more directly
Typical Leadership Styles
Star
Synthesizer
Partner
Futurist
• Traits: Charming, easy to talk to & highly involved
• Organization's cheerleaders because of their natural
optimism
• Focus on long-term perspective
• Tendency to work around organizational constraints
• Negative aspect: love to tell anecdotes and may forget to
invite others to talk
• Key development need is temperance: seeking moderation
and letting go of materialism
• Developmental skills include contingency planning, eliciting
and accepting feedback, using negative reframing to
counter their optimism
Typical Leadership Styles
Diplomat
6 5,5 Management
Adequate organization performance
5 is possible through balancing the
necessity to get out work with
maintaining morale of people at
4 satisfactory level
3
9,1 Management
1,1 Management
2 Efficiency in operations results from
Exertion of minimum effort to get arranging conditions of work in such
required work done is appropriate to a way that human elements interfere
1 sustain organization membership to a minimum degree
1 2 3 4 5 6 7 8 9
Behavioral Skills for Leaders / Managers
• Planning / Coordinating
• Staffing
• Disciplining / Punishing
• Managing conflict
Leadership Skills
• Cultural Flexibility
• Communication Skills
• HRD Skills
• Creativity
• Self-Management of Learning
10 Most Often Identified Skills
• Verbal Communication
• Managing Time and Stress
• Managing individual decisions
• Recognizing, defining and solving problems
• Motivating and influencing others
• Delegating
• Setting goals and articulating a vision
• Self awareness
• Team Building
• Managing Conflict
Leadership Skills Model
Solving
Problems
Creatively
• Using the
rational approach
Developing Self • Using the Motivating
Awareness creative approach Others
• Determining • Fostering • Diagnosing poor
values & priorities innovation in performance
• Identifying others • Creating a
cognitive style motivating
• Assessing empowerment
Communicating
attitude towards • Rewarding
Supportively
change accomplishment
• Coaching Managing
• Counseling Conflict
• Listening • Identifying
Managing Stress
• Coping with causes
stressors • Selecting
• Managing time appropriate
Gaining Power &
• Delegating strategies
Influence
• Rewarding
• Gaining power
accomplishments
• Exercising
influence
• Empowering
others
Emotional Intelligence