Professional Documents
Culture Documents
• choose the right type of interview(s) for the individual job [1]
(Traditional face-to-face, Telephone, Panel, Informational interview, …)
• Prepare in advance [7]. Create an agenda and a structure for the
interview, including time limits. Work with HR, peers and your staffers
to develop a set of questions and topics.
• Prepare your questions [8], Begin this process by “compiling a list of
required attributes” for the position, looking at your top performers.
What do they have in common? How are they resourceful? What did
they accomplish prior to working at your organization? What roles did
they hold? Those answers will help you create criteria and enable you
to construct relevant questions.
• Come up with questions in four categories: fact-finding, creative-
thinking, problem-solving and behavioral [7].
• Take notes during the interview highlighting things
you want to follow-up on later. Pay attention to
whether the employee is taking notes as well [7].
• Pay attention to the candidate’s nonverbal cues
during the interview and how the employee acts
before and after the questioning [7].
Principal to remember [8]
DO:
•Lower your candidates’ stress levels by telling them in advance the
kinds of questions you plan to ask
•Ask behavioral and situational questions
•Sell the role and the organization once you’re confident in your
candidate
Don’t:
•Forget to do pre-interview prep — list the attributes of an ideal
candidate and use it to construct relevant questions
•Involve too many other colleagues in the interviews — multiple
checks are good, but too many people can belabor process
•Put too much emphasis on “cultural fit” — remember, people adapt
4. Tools for evaluating employee performance
Follow up
Get employee feedback
Set up a commitment for the next cycle
Discuss goals and career development
Pitfalls to Avoid in Conducting Employee Reviews