refers to a program which aims to provide supervised practical training Within a specified time frame. OFFICE MANAGEMENT
Office management is the technique of
planning, organizing, coordinating and controlling office activities with a view to achieve business objectives and is concerned with efficient and effective performance of the office work. GENERAL INTRODUCTION ~ The Indian two-wheeler industry has been in the limelight recently because of its impressive performance. Hero has been the largest manufacturer of motorcycles in the world for quite some time. Its motorcycle model Splendor has also been the largest selling model in the world. The last few years have also seen a large quantity of two-wheelers being exported. In neighboring countries like Bangladesh and Sri Lanka, the Indian two-wheeler manufacturers have captured the market. COMPANY PROFILE ~ Founded in 1979, TVS Motor Company, the USD 1.5 billion, flagship company of the 100year old, USD 7 billion, TVS Group, is one of India’s leading two- wheeler manufacturers and among the top seven in the world. The company has the wide strange of products in the Indian two and three-wheeler industry with exports to more than 60 countries worldwide. MISSION ~ We arc committed to being a highly profitable, socially responsible, and leading manufacturer of high value for money, environmentally friendly, lifetime personal transportation products under the TVS brand, for customers predominantly in Asian markets and to provide fulfilment and prosperity for employees, dealers and suppliers. VISION ~
Driven by the customer: TVS Motors will be
responsive to customer requirements consonant with its core competence and profitability. TVS Motors will provide total customer satisfaction by giving the customer the right product, at the right price, at the right time. TVS LAUNCHED MODELS~
Scooty pep Plus
XL heavy duty Jupiter Scooty zest SCOOTY PEP PLUS XL HEAVY DUTY JUPITER SCOOTY ZEST CONCLUSION From the study it is concluded that consumer satisfaction plays a major role in our day to day life. Consumer satisfaction has become a necessity. Now-a- days one finds it hard to survive without them. TVS Molor cycle is one of the leading motor cycle providers and it should also concentrate on the research and development in the country itself so as to fulfil the demands of the local residents in the desired manner. BIBLIOGRAPHY