HR PRACTICES &

CHALLENGES
OF DHAKA BANK
LIMITED

HUMAN RESOURCE MANAGEMENT 301

TEAM FURIOUS
FOUR

MD. Taufik Aziz Faiyaz 2131343

Mehrin Mehedi 2130990

Nafisa Anjum Richi 2130328

Shadman Sakib Prohor 2121156

Course Instructor
Mr. Abdullah Al Ahad Lecturer, Independent
University Bangladesh
 Overview
• Dhaka Bank started its official
operations on July 5, 1995 with an
authorized capital of Tk. 1000 Million
and paid up capital of Tk. 100 million

• As of December 31, 2021, Dhaka Bank

has 109 branches around the nation, including
2 Islamic Banking Branches, 21
Sub Branches, 3 SME Service Centers, 75
ATMs, 20 ADMs, 1 Customer Service Center,
and 2 Offshore Banking Units.

• Their mission is to ensure that every banking

transaction is a pleasant experience.

• DBL's purpose is to attain a distinct foresight,

with the primary goal of delivering a quality that is a
real expression of our vision- Excellence in Banking.
Dhaka Bank’s HRM
 Job
Job Analysis
Description
• Duties differ from • Targeting and finding
department to prospective clients.
department and position Attending to clients’
as well. needs and responding to
• Not all candidates can their inquiries about
successfully accomplish payments and liabilities.
a job If the requirements • Must have capability to
for the vacant positions prepare daily, weekly
are not met. and monthly reports.
• Engaging in
recuperation activities.
Job
Specification
• Dhaka Bank Ltd. Looks
for potential candidates
who are confident,
smart and have good
communication skills to
deal with its customers.
• The candidate must be a
graduate minimum and
should have work
experience in a relevant
work field, preferably in
finance institutions with
good skills in English and
Bangla.
 Job Analysis
Steps in JOB Analysis
❖The information is usually used to recruit and
select, compensate, provide performance
appraisal, training and development, EEO
compliance to the Dhaka Bank Ltd. employees.
❖Review the relevant background information of
the employees.
❖Select the representative positions for
employees.
❖Finally analyze the job.
❖Verify the job analysis information that has been DBL uses Interview Method for
collected. collecting Job Information
❖Afterwards develop a job description and job
specification for Dhaka Bank Ltd.
 Requirements of DBL
❖ Both mental quality and practical information have their significance.

❖ Clinical well-being is a prerequisite for all terms.

❖ Short listed candidates go through a comprehensive examination.

❖ No dismissed candidate can apply within one year from the last application date

❖ The DBL does not follow any divisions based on age, gender , identity, religion.
 Recruitment Sources

Internal External
Sources Sources
• Succession • CV Bank
Planning • Posting Job
• Job Posting Advertisement
• Employee • Employment
Referrals Agencies
 Recruitment Process
Firstly, a needs assessment is done for determining the needs or "gaps" between
current conditions of a job position and desired conditions or "wants".

❖ The work position is defined.

❖ Check different scopes and recruitment options related to specific post.

❖ Once the job location is clearly defined, DBL goes to advertise for job opportunities through print media, its website etc.

❖ After collecting the applications, they are screened and create a shortlist.

❖ Finally shortlisted applicants are put through a written test and selection interview.

❖ The reference check is done to get information about the person's character, quality of work and to validate the information
received from the candidate through his / her resume and interview.

❖ Finally Dhaka Bank Limited issues an offer letter to the selected applicant.

❖ The new staff is now ready for the orientation process.

 SELECTION PROCESS
The HR Division along with the concerned function Head will be responsible for processing applications, screening
applicants, and shortlisting qualified candidates. The HR Division contacts the qualified candidates and arranges
appropriate tests for any position to identify the potential of the candidates based on the job description by following ways

❖ Screening and Short Posting Applications

❖ Written test
❖ Selection Interview
❖ Training & Developing
❖ Reference checks
❖ Employment Decision
❖ Verbal Offer
Employee Orientation

Appraisal Process

Exit Interview
To make a great

• The bank needs to follow proper regulations.

• Top management should try to change the services
in order to gain a competitive advantage and
provide high-quality service.
• To evaluate an employee's performance, the bank
should follow promotion policy properly.
• Periodic performance reviews and rewarding
qualified personnel are necessary to keep them
motivated