Basic Management Skills

by John Ostrowski

Overview
• Planning, organizing, staffing, directing,
coordinating, reporting: necessary but
not sufficient
• Need human interaction skills
– Respect
– Understanding
– Involvement
 Types of plan
• Comprehensive PLANNING
• Annual work plan ORGANIZING
• Long-range plan STAFFING
DIRECTING
• Strategic planning COORDINATING
REPORTING
 CM

PWD

ADM

• Prior organizational
W/S TR/D ENG
decisions
• Make organization work PLANNING
for you ORGANIZING
STAFFING
• Make organization match
DIRECTING
reality COORDINATING
REPORTING
• Have a plan
• Work with HR department
• Work with what you have PLANNING
ORGANIZING
• Assess strengths and STAFFING
weaknesses DIRECTING
• Match personalities to jobs COORDINATING
REPORTING
• Need for vision
• Knowing your options
• Hands-off vs. hands-on
PLANNING
– Off when things are going ORGANIZING
well STAFFING
– On when correction avoids DIRECTING
pain COORDINATING
REPORTING
• Types of problems
– Productivity
– Behavior
PLANNING
• Understanding human behavior ORGANIZING
– Respect STAFFING
DIRECTING
– Listen
COORDINATING
– Involve REPORTING
Coordinating vs. Controlling
• Control processes
• Coordinate people PLANNING
– Functions ORGANIZING
STAFFING
– Decentralized operations DIRECTING
COORDINATING
REPORTING
• The need for reports PLANNING
• The need for focus ORGANIZING
• The need for brevity STAFFING
DIRECTING
• The need for clarity
COORDINATING
REPORTING