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Leadership Skills and Styles

For Success in the Business World


Objectives
 Evaluate the skills of
an effective leader
 Evaluate the behavior
styles of leaders
 Evaluate the
leadership styles
based on different
behaviors
Skills of An Effective Leader
1. Understanding the needs and
characteristics of the job

Includes understanding your own needs


and the needs of others
Skills of An Effective Leader
2. Knowing and using the resources of the
group

Resources include all things necessary to


do a job, including people, knowledge,
skills, and attitude
Skills of An Effective Leader
3. Communicating

Includes being a good listener and a good


speaker. Should be able to explain to
others and help them understand.
Skills of An Effective Leader
4. Planning

Includes considering task at hand,


examining resources, considering
alternatives, evaluating your decisions,
carrying out the plan, and evaluating the
plan
Skills of An Effective Leader
5. Controlling group performance

Control must be maintained for job to be


completed. Setting the example is most
effective way of controlling.
Skills of An Effective Leader
6. Evaluating.

Includes measuring the group’s


performance to see how well the job was
done and how well the group worked
together
Skills of An Effective Leader
7. Setting the example

Most important leadership skill. Best way


to show others how to conduct
themselves.
Skills of An Effective Leader
8. Sharing leadership

Includes offering others in group the


opportunity to be the leader and teaching
them the leadership skills they need
Skills of An Effective Leader
9. Counseling

Includes helping people with their


problems and encouraging or reassuring
them
Skills of An Effective Leader
10. Representing the group

Leader should represent ideas and


opinions of the group as a whole
Skills of An Effective Leader
11. Effective teaching

Includes increasing the knowledge, skills,


and attitudes of the group and its members
Leadership Behaviors
 Divided into 2 behavior styles:
 Directive Behaviors

 Supportive Behaviors
Directive Behaviors
 Task-oriented behaviors
 Accomplish goals by
 Giving directions
 Establishing goals and methods of evaluation
 Setting time lines
 Defining roles
 Showing how goals are to be achieved
 One-way communication
Supportive Behaviors
 Relationship-oriented behaviors
 Leaders help group members feel more
comfortable about themselves, their co-
workers, and the situation
 Two-way communication
Leadership Styles
 Directing

 Coaching

 Supporting

 Delegating
Directing
 Focuses on goal achievement
 Spends little time using supportive
behaviors
 Leader gives instruction and supervises
subordinates carefully
 High directive-low supportive style
Coaching
 Focuses on both goal achievement and
maintenance of groups emotional needs
 Leader gives encouragement and solicits
the input of subordinates
 High directive-high supportive style
Supporting
 Does not focus exclusively on goals
 Leader uses supportive behaviors to bring
out employees’ skills
 Leader gives subordinates control for day-
to-day decisions but is still available to
solve problems
 High supportive-low directive
Delegating
 Subordinates take responsibility for getting
job done the way they see fit
 Leader gives control to subordinates and
does not interfere with unnecessary social
support
 Low supportive-low directive
Leadership Styles
High Supportive Low Supportive

High Directive Coaching Directing

Low Directive Supporting Delegating

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