Rules and norms of

speech etiquette Student:

Dinara
Zholdassova
  The rules of communication are the norms accepted
in a particular linguocultural community, the canons
of behavior that regulate the communicative
relationships of people. They are divided into norms
of verbal influence and normative. The rules of verbal
Rules of verbal communication solve the problem of how to conduct a

communicatio conversation more effectively, and the normative ones

answer the question “how to do it right”. The rules of
n communicative interaction reflect the ideas formed in
the society about the correctness of the conversation
in each communicative situation. They help make the
conversation more effective.
 Rules for
communicating
with people
The norms and rules of
communication are conditionally
divided into stereotypical and
creative, and they appeared as a
result of the humanization of
communication. In the process of
development, the rules of
communication interaction are
constantly changing, and a person
has to obey the changed conditions
in order for communication to be
effective, and not useless.
An individual who knows the art of
communicative interaction always
favorably focuses on himself the
attention of others. The effectiveness
of the conversation, first of all, is
influenced by the speaker's speech,
which should be distinguished by
clarity, expressiveness, so as not to
get into an awkward position.
Speech, individual remarks should
be at an average pace and volume
of voice. Speaking too quietly will
cause boredom, and speaking too
loudly will lead to a feeling of
discomfort among the
interlocutors. Therefore, speech
should have regularity, medium
volume and softness.

___________________________________ _____________________________ _____________________________

_
 Below are the basic rules for
communicating with people
that will help you pass for an
interesting and pleasant
conversationalist and a person
who knows how to support
any conversation
The rules for communicating with
people include the following: it is not
recommended to interrupt the
interlocutor, give him advice, criticize
him, summarize his speech, be
distracted by preparing a response. This
is best done after receiving the message
and clarifying it.
____________________________
The order in which information is
presented must be followed. It is not
recommended to go to new information
 without making sure that the partner
correctly perceived the previous
statement. During the conversation, the
atmosphere should be trusting and
respectful. To the interlocutor you need
to show.
____________________________
The rules of communication, in
addition to using verbal ones in a
conversation, also include non-verbal
tools. The conversation will be more
effective when frequent eye contact is
established with the communication
partner. During the conversation, you
need to shake your head slightly in
time with the speech. A sincere smile
always disposes people to their own
person.
____________________________
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 Speech is divided into oral  The norms and rules of
and written, dialogic and communication using
monologue. speech tools are the
knowledge and skills to
correctly apply the
standards of language
speech in various
Rules of conditions, for example, at
meetings, meetings,
speech
negotiations, in personal
communicati conversations, etc.
on
____________________________
 The culture and effectiveness
of speech communication
should be assessed by several
indicators, such as the
accuracy of speech and its
relevance, accessibility,
expediency, correctness and
purity of speech,
expressiveness, literacy,
diversity, and ethics. The
correctness of speech lies in
the correspondence of verbal
means to the canons of the
literary language.
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Speech etiquette and communication rules are a system of norms of

verbal behavior and invariable formulas of polite communications.

Etiquette of Mastering the etiquette of verbal communication helps to gain

authority, gives rise to trust and respect. Mastering the canons of
speech verbal etiquette, their observance, contributes to the feeling of being
communica a confident person, not experiencing a sense of awkwardness and
difficulties in communication.
tion The etiquette of verbal communication is determined by national
specifics, since each nation in the process of its evolution developed
its own system of rules for verbal behavior. In our modern society,
such qualities as correctness, tact, courtesy, tolerance, goodwill,
endurance are of particular value.
…

Thank you for your

attention!!!