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Fishbone Diagram Template

A Fishbone Diagram is one of half a dozen basic quality monitoring frameworks used to capture possible causes of a
problem. The main purpose of a fishbone diagram is to help managers and leaders identify possible causes and effects for
a specific problem. It is often used to support the structuring of brainstorming sessions to determine as many possible
causes of a problem as possible before attempting to produce a specific solution. For this reason, the Fishbone Diagram
template is most often used during the Analyze segment of the DMAIC cycle.
The Fishbone Diagram Template should be used when attempting to identify possible causes of a problem or when a team’s
thinking has grown stagnant or unimaginative. Carrying out a brainstorming exercise while utilizing the Fishbone Diagram
template will help inspire creative and critical thinking with a cause-and-effect problem solving framework.
When starting a Fishbone Diagram exercise, you should follow the following procedure:
1. Define the problem statement
2. Add categories as labels to the branches coming off the main arrow
3. Brainstorm all causes related to the problem
4. Continue asking questions and push the team to come up with alternative causes

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Fishbone Diagram Template

Equipment Process People

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Problem

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Materials Environment Management

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