Group 7

BUSINESS
SERVICE
Member
• Arif Budiman 3. Muhammad
2. Meli Septiani Afdillah Syahlan
WHAT IS BUSINESS SERVICE?

Business service is a service in an intangible form, which is to assist an

organization in carrying out it’s activities
 BODY
Types Of Service In Busniess Service
1 2

Service Provides Convenience Luxury Service

Expertise Service
 SERVICE PROVIDES
CONVENIENCE

Convenience means that we useor provide a service, which is to make

it easier for us to do a job
 LUX U RY
SERV IC E
LUXURY THE MEANING IS THAT WE GET A
PRIVILSGE IN DOING A JOB WHICH DOES
NOT MAKE IT DIFFICULT FOR US TO DO IT.
 Expertise
Service

the meaning is where business services, prepare something or business

training, which is to create or improve a skill that is owned
 VOCAB
Concept Type 1 Type 3 Exampel

Intangible Convenience Owned Custodial

Carrying Easier Fiscal

 Business services are business services, namely types of economic activities in the form of sales of services,
expertise, or technical processes carried out by business entities, such as lawyers, accounting firms,
architectural firms, administration bureaus, advertising agencies, computer centers, copiers, land
transportation and consulting offices.

Good and excellent service will potentially grow loyal customers. With good service experience,
the customer has the potential to use the company's products and services again.
Thanks everyone for
your time!
 QUESTION

1. What are the advantages of a service?

2. Why is Service important?

3. Why do companies invlove customers in service?