Capstone Project

First Name: Tejas

Last Name: Raje
Task 1: Target Audience and Your Consumer
Task 1
a) Define the target audience for Uber
● Demographics: Male and Female, including both working and non-working population, between
the age group of 18- 65 years old, mostly belonging to Tier 1 , Tier 2 and Tier 3 cities.

● Psychographics: Social outgoing people, prefers to be on time with comfortable and convenient
travel in one go. Also serves retired personnel and people with physical disabilities who are
looking to increase their mobility yet also want price efficiency and convenience.
b) Consumer Persona

Pain Points:
<Photo> Traffic,
Place: Delhi convenience,Ava
Profession: Digital ilability, Surge
Marketing Manager pricing

Name: Raveena Interest &

Seth Hobbies:Reading
Age: 30 ,Travelling

Preferred Mode of
Transport: Cab
Task 2: Competition
Task 2
a) Identify top competitors of Uber in the assigned market

● Ola
● Indrive
● Cab-e-Rider
● City Flo
● Blusmart.
● Shuttl,
● ZipGo
● Chalo.
b) Identify the target market for each competitor brand

● Ola – 18 – 65 male and female ,Tier 1 and tier 2 cities

● Indrive – ( 16-35) available in Delhi and kolkata
● Cab-e-Rider - 18-65 Male ,female and available in Tier 1
● City Flo - point to point travel for corporate ppl
● Blusmart. Working professionals as well as airport Rides.
● Shuttl- Point to Point travel
● ZipGo Point to Point travel
● Chalo- Point to Point travel
c) SWOT Analysis

Strengths Weaknesses
• Surge Pricing
• Availibility in Peak
• Availability

S W
Traffic
• Convenience
• .Cancellations due to
• Pocket friendly
distance and online
payments

Opportunities Threats
• Tier 3 , 4 cities
O T • Electric cab
• Electric options • Local cabs
• International locations • Cheaper options
Task 3: Choosing Digital Marketing Channels
Task
Task3a.Choose
3 the digital marketing channels you want to use. Define the social
media channels separately
Choose the digital marketing channels that you want to use (at
least 6), identify the objective for each one of them and then
specify the reason you have chosen this channel mix.

Digital Marketing Objectives Reason

Channels

1.Social media outreach Today's consumers are highly

reliant on social media platforms
such as Instagram, Facebook, Tik
2. Email marketing outreach Tok, LinkedIn, and Snapchat. This
is why it is essential that brands are
3.Influencer marketing outreach active across multiple social media
accounts and we can target the
right set of users through email,
4.SEO,SEM outreach influencer, SEO and mobile
marketing
5 Affiliate Marketing outreach

6.Mobile marketing outreach

Task 4: Content Ideas & Calendar
Task 4
Define the content themes/idea you would like to use for each channel ( at least
one per channel), the content formats for each channel ( at least one per channel)
and then define the KPIs of each channel.

Content Theme/Idea Content Formats KPIs

1.Contest on all Social media Videos and Carousels Awareness (Reach),CPM
channels

2. banner Clicks

3.

4.

5.

6.
d).Create a content calendar for the campaign - pre launch, launch and post
launch

Pre Launch Launch Post Launch

 e).Mention which brands/influencers Uber can collaborate with for increasing
awareness and consideration for their brand (mention at least 2)

1.
2.
Task 5: Video Submission
Task 5

Record a 1-1.5 minute video of you presenting a summary of the project. Make sure
you include the following points in your video.

● The task and the objective

● Process and steps of finalising your strategy
● Main content ideas and channels
● Key learnings from the project

Upload the video in an MP4 format. Upload the video on your Google Drive and do not
forget to give access to "Anyone With This Link"

Video URL :
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