CHALLENGES OF FACILITIES MANAGEMENT

MAINTENANCE PRACTICE IN PRIMARY HEALTH

CARE IN KADUNA NORTH  

BY
 
ABUBAKAR YAU KAURU
HEST12000676
 
SUPERVISOR
MRS. EUNICE KASHINA  
 
MAY, 2023
 CHAPTER ONE
INTRODUCTION
1.0 Background of the Study
According to Oladejo, Umehand Ogbuefi(2015)the facility
manager’s job in the maintenance of hospital facilities is
as delicate as that of a medical doctor as the facilities and
equipment needed by the doctor to carry out his services
effectively lies on the shoulders of the facilities manager.
Consequently, the goal of the facility maintenance
organization in any hospital setting should be to
maintain a barest minimum of defect in the physical
operations of the hospital, especially in areas where
minor problems can result to huge consequences. This is
elusive in the casualties that may arise in the event of
power outage in the middle of an operation where good
lighting is a necessity and time is of the essence.
1.1 Statement of Problems
Primary healthcare Kaduna North are faced with
various challenges which impend their existence.
According to Udoekanem (2016), aging is
constant, maintenance not with standing. Even
with the most effective maintenance
management, hospital buildings and equipment
are bound to get obsolete with time. One need
not stress on the state of these buildings and
equipment when maintenance management is
lacking. In Nigeria, provided healthcare facilities
are as ancient as the hospitals themselves,
medical equipment are spoilt beyond repair and
there is general neglect of maintenance of
buildings (Adenuga, 2012). .
1.3 Aim and Objectives
 This study aims at investigating the challenges of

facilities management practice in Primary healthcare

Kaduna North, Kaduna state. This study seeks to
achieve the aim with the following objectives:
 Identify and examine the level of functionality of the

facilities in the hospital.

 Identify the approach of the facilities management

practice used in maintenance of the existing primary

healthcare facilities in the hospital.
 Examine factors that affect the maintenance of the

existing facilities in the selected Primary healthcare.

 Identify the challenges faced in facilities

management practice of sophisticated hospital

equipment.
1.4 Scope of the Study
Facilities management is a broad subject hence this study
was restricted to facilities management practices as it
pertains to primary healthcare within Kaduna, sampling
the selected hospitals of the case study area, while
proffering solutions to some of the identified problems.
1.5 Significance of the Study
This study will help to articulate the philosophy
behind the concept of facilities management practices
as an emerging field of study and area of
specialization. The study will bring to bear unforeseen
problems on this emerging field presently and those
that are likely to spring up in the near future. It will also
prepare the minds of future or prospective facilities
managers of the problems inherent in the research.
 CHAPTER TWO
LITERATURE REVIEW
2.0 INTRODUCTION
This chapter reviews literature pertaining to the
study. Hence, the researchers systematically
acknowledged what writers and scholars have said
or documented about the appraisal of facilities
management on public institution with a focus on
Kaduna Polytechnic, Kaduna state.
In the word of Dominic (2009) literature review
provides the researcher with the knowledge of the
type of research that has been done in one’s
chosen area, the discoveries of these previous
studies suggested for further reading to provide a
guide to the ongoing study.
2.1 EVOLUTION AND CONCEPT OF FACILITIES
MANAGEMENT
Owen (1995) gave a brief beginning of the facilities
management faculty. Facilities management’s roots
are to be found in a broad spectrum of
backgrounds. The term “facilities management”
itself originated in the hi-tech computer world and
was transposed into the built environment area via
space planners and office furniture manufacturers.
There it was used as a communication vehicle
between these interior space specialists and a wide
range of clients or “users”; many represented by
staff with no property background, including
personnel and administrative staff, accountants and
production managers.
2.1 FACILITY MANAGEMENT
The International Facility Management Association (IFMA)
defined facility management as "the practice of coordinating
people and the work of an organization into the physical
workplace”. (IFMA) further advanced that Facility
Management is “an integrated management process that
considers people, process and place in an organizational
context”. The two definitions by IFMA both revolved around
the people, their work and also the place in which this work
is carried out. A more thorough approach as advanced by
the Engineering News-Record, view FM as the discipline of
planning, constructing, designing and managing space in
every type of structure ranging from office buildings to
process plant. In this setting, FM involves developing
corporate facility policies, long-term forecasts, real estate,
space inventories, projects, building operation and
maintenance plans, and furniture and equipment
inventories.
2.4 Scope of Facility Management
Against the backdrop of facility management’s
evolving definition, and somewhat owing to the
fact that facilities management started by
identifying a real business need, it has resultantly
enticed many market sectors to it, some looking
for identity, others attracted by success
(Udechukwu, 2012)
FM serves as an umbrella term under which a
collection of property and user-related functions
may be brought together. Therefore, in order to
bring focus this facility management ‘umbrella’ is
divided into its constituent parts. In this purview,
the scope of facilities management is examined in
three viewpoints: by user sector components, by
function and by core competence.
 CHAPTER THREE
(RESEARCH METHODOLOGY)
3.0 INTRODUCTION
This chapter will shows the research method and
procedures that will be use in carrying out research
study.
3.1 RESEARCH DESIGN
For the purpose of this study, survey research method
will be adopted to achieve the set objectives of the study.
3.2 POPULATION OF THE STUDY
Population of the study is the total number of elements
within a given environment which a research is set to
study. That is the totality of all observations with specific
characteristics. It should be for example, the number of
people living in a given area, e.g. the staff of Nuhu
Bamalli Polytechnic, Zaria Kaduna State.
3.3 SAMPLE SIZE AND SAMPLING TECHNIQUES
Thirty (30) responses will be drawn from Nuhu Bamalli
Polytechnic, Zaria Kaduna State in the study area
based on purposive sampling techniques. Purposive
sampling is non-probability sampling techniques
where the sample will be selected with a specific
purpose in mind that is the researcher believes that
they have the skill to answer the research questions.
3.4 SOURCE FOR DATA COLLECTION
An instrument is a tool designed to measure
knowledge, attitude and skills”.
The instrument that will be used in collection of data
for this research work will be gathered through:
 Primary Sources
 Secondary Sources
PRIMARY SOURCES
These are original data that has been collected specially
for the purpose in mind. These types of data are original
because it is obtained firsthand by the user. The source of
data collection by the researcher includes:
a. Questionnaires
b. Personal observation
c. Oral interview
Questionnaires
A questionnaire is a research instrument consisting of a
series of question for the purpose of gathering
information from respondents. It consist of list of
questions which respondents are expected to give answers
to, in order to know their view or opinion on a given issue.
The questionnaire was made up of question which were
designed to give answers to some questions which enable
the researcher to justify the topic under consideration.
SECONDARY SOURCE
These are data collected from other peoples work and not
directly from field of investigation of the researcher. These
consist of dissertation, journals, text books, lecture notes,
magazines, newspaper articles etc.
3.5 RELIABILITY OF THE INSTRUMENT
To ensure the reliability of instrument the researcher will use
the question as a measured by asking various questions on
the subject matter.
3.6 VALIDATION OF THE INSTRUMENT
Well-structured questionnaire and interview will be composed
by the researcher and scrutinized by the supervisor.
3.7 INSTRUMENTS OF DATA COLLECTION
The tool that will be used for gathering data in this study is
questionnaire. This data collection instrument to be used in
this study were consist of two parts, the first part deals with
demographic variable while the other parts corers main
research questions.
3.8 PROCEDURE METHOD FOR DATA COLLECTION
The researchers administered questions to the
respondents and after some days the questionnaire
where collected back. 29 copies of the questioner
items were collected for the data analysis.
3.9 PROCEDURE FOR DATA ANALYSIS
Data analysis of the research work is regarded as
(show casing stage) where the whole research will
be given a strong perspective by giving meaning to
the entire research work. So the technique for
analyzing the data collection for this research work
were simple statistic with the use of frequency and
percentage table, because it allowed the simplicity
and conformity with social science research.
 
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