Professional Documents
Culture Documents
Stress and Burnout
Stress and Burnout
Helping
Professions
Taking Care of Yourself
Why is self-care
so important in
the helping
professions?
Defining Stress
Stress is a psychological and physiological
response to events that upset our personal
balance.
The biological stress response is meant to
protect and support us.
Extended or repeated activation of the
stress response takes a heavy toll on the
body
How Does Our Body Respond to
Stress?
A small part of the brain called
the hypothalamus sets off a
chemical alarm
Sympathetic nervous system
responds by releasing a flood
of stress hormones
Stress hormones race through
the bloodstream, readying us
to either flee the scene or
battle it out.
Heart rate and blood flow to
the large muscles increase so
we can run faster and fight
harder
WOW!!!!!!!
Blood vessels under the skin constrict to prevent blood loss in case of
injury
Pupils dilate so we can see better, and our blood sugar ramps up, giving us
an energy boost and speeding up reaction time
Body processes not essential to immediate survival are suppressed
The digestive and reproductive systems slow down, growth hormones are
switched off, and the immune response is inhibited
Assess YOUR Stress
Complete the Stress Ratings Scale
If you have three results rated at 8 or higher,
you are a candidate for burnout!
Complete Step 1 of the “What Bugs You?
Exercise”
What do you think about your stress level?
What is Burnout?
Physical, emotional,
and mental exhaustion
caused by long term
involvement with
people in need
Feeling that
challenges outweigh
one’s resources
Common reaction to
prolonged stress
Causes of Burnout
Lack of attention to self-care
Life or work stresses have become overwhelming
Not getting enough support or recognition for your work
Serious and intense problems experienced by your
clients
Inability of organizational resources to fully meet client
needs
Difficulty managing time
Overestimation of abilities or setting expectations too
high
Loss in Human Services
What is Vicarious or Secondary
Trauma?
This occurs when a
professional experiences
repeated or intense
exposure to others’ losses
Is a common reaction in
professionals who work
closely with clients or
groups of clients who have
directly experienced
trauma
More to Know…
Vicarious trauma is also about the
thoughts, feelings, and behaviors that can
result from repeated exposure to others’
trauma
Self-care is an important component in
avoiding vicarious trauma
Who is at Greatest Risk?
Professionals who work in the following areas:
CPS
Domestic violence
Sexual assault
Teachers/counselors in high needs schools
Mental health
Long term care
Juvenile justice
Law enforcement
Journalists
Other Types of HS Loss
Loss of funding for a program
Lack of knowledge about the outcome for
clients
Loss of colleagues
Loss of community support
How Do We Avoid
Burnout?
Try Some Strategies!
What Can You Do?
Debriefing sessions
Gather peer support
Take time off
Play!!!!!!!!!!!!
Surround yourself with things
that feel good to you
Consider meeting with a
mental health professional
Laugh!
What Can an Organization Do?
Have an “emergency kit”
that includes procedures,
contact lists for community
helping professionals, and
trained debriefers.
Make sure management is
trained in diffusing and
providing support
Visit, call, and support
colleagues
Design Strategies!
Go back to the “What Bugs Me?” Exercise
With your partner, do Step 2 utilizing the brainstorming
exercise
Complete Step 3
Complete Step 4—your personal Debugging Plan!
Using Time Well
Time Management
Symptoms of poor time management:
Procrastination: Deadlines constantly being missed
Chronic vacillation: Between unpleasant alternatives
Fatigue or listlessness: Many hours of unproductive
activity
Rushing: Going from one project to the other; no satisfied
feelings of accomplishment
Insufficient time: No rest or personal relationships
The sense of being overwhelmed: Demands and details;
doing what you have to do instead of what you want to do
most of the time
Time Budgeting
Consider what your time is worth
Set priorities
Track what you do with your time; what are your
“time wasters?”
Consider delegating some of your chores or work
responsibilities
Ask yourself, “Am I having fun? Am I making time
to play?”
Exercises to do at home
Tell Me…
One way you will practice self-care this week-end!