Topic 7:Organization’sCulture and the

Introduction of Change
Group Members:
1. Chin Bopharoth
2. Lim Sothea
3. Sot Soksan
4. Phon Sodina
1- Introduction
1.1 what type of organization culture?

2. The importance of organization culture

2.1 The factors affecting organization culture

3. Changing Organizational culture

3.1 Adjusting to the changing culture
3.2 Employee Role in organization culture
3.3 Communication & organization culture
Content
4. Total Quality Management implementation &
Organization Culture
5. Conclusion
1- Introduction
1.1 what type of organization culture?
1- Introduction
Organizational culture is a term that describes the
shared values and goals of an organization. When
everyone in a corporation shares the same values
and goals, it’s possible to create a culture of
mutual respect, collaboration, and support.
Companies that have a strong, supportive culture
are more likely to attract highly qualified, loyal
employees who understand and work toward the
company’s best interests. A change is the project,
initiative or solution being introduced in the
organization to improve the way work gets done,
solve a problem, or take advantage of an
opportunity. Nearly any project, initiative or
solution that improves an organization will affect
how employees do their day-to-day work. the
relationship between organizational culture and
change will vary depending on the situation. That
is, culture can: Positively impact a change initiative
Negatively impact a change initiative
1.1 what type of organization culture?
2.The importance of
organization culture
2.1 The factors affecting organization culture
2. The importance of organization culture

A common platform where individuals work in unison

to earn profits as well as a livelihood for themselves is
called an organization. A place where individuals realize
the dream of making it big is called an organization.
Every organization has its unique style of working
which often contributes to its culture. The beliefs,
ideologies, principles and values of an organization
form its culture. The culture of the workplace controls
the way employees behave amongst themselves as
well as with people outside the organization.
2.1The factors affecting organization culture

Culture represents the beliefs, ideologies, policies, practices of an organization. It gives the employees a
sense of direction and also controls the way they behave with each other. The work culture brings all
the employees on a common platform and unites them at the workplace.

There are several factors which affect the organization culture:

The culture of
Individual The
the
working with The sex of the The clients andmanagement
The nature of organization is
the the external and its style of
employee the business also affected
organization parties handling the
by its goals and
employees
objectives
2.1The factors affecting organization culture

Individual
The employees in their own way contribute to the culture of the
working with
workplace. The attitudes, mentalities, interests, perception and even
the
the thought process of the employees affect the organization culture.
organization

The culture of
The
the
The clients andmanagement
The sex of the The nature of organization is
the external and its style of
employee the business also affected
parties handling the
by its goals and
employees
objectives
2.1The factors affecting organization culture

Any organizations where male employees dominate the female

counterparts follow a culture where late sitting is a normal feature. The
The sex of the
male employees are more aggressive than the females who instead
employee
would be caring and softhearted.

The culture of
The
Individual the
The clients andmanagement
working with The nature of organization is
the external and its style of
the the business also affected
parties handling the
organization by its goals and
employees
objectives
2.1The factors affecting organization culture

Stock broking industries, financial services, banking industry are all

dependent on external factors like demand and supply, market cap,
The nature of
earning per share and so on. When the market crashes, these
the business
industries have no other option than to terminate the employees and
eventually affect the culture of the place.

The culture of
The
Individual the
The clients andmanagement
working with The sex of the organization is
the external and its style of
the employee also affected
parties handling the
organization by its goals and
employees
objectives
2.1The factors affecting organization culture

The culture of The strategies and procedures designed to achieve the targets of the
the organization also contribute to its culture. Individuals working with
organization is government organizations adhere to the set guidelines but do not
also affected follow a procedure of feedback thus forming its culture. Fast paced
by its goals and industries like advertising, event management companies expect the
objectives employees to be attentive, aggressive and hyperactive.

The
Individual
The clients andmanagement
working with The sex of the The nature of
the external and its style of
the employee the business
parties handling the
organization
employees
2.1The factors affecting organization culture

The clients and

the external to some extent also affect the work culture of the place.
parties

The culture of
The
Individual the
management
working with The sex of the The nature of organization is
and its style of
the employee the business also affected
handling the
organization by its goals and
employees
objectives
2.1The factors affecting organization culture

The There are certain organizations where the management allows the
management employees to take their own decisions and let them participate in
and its style of strategy making. In such a culture, employees get attached to their
handling the management and look forward to a long-term association with the
employees organization.

The culture of
Individual the
The clients and
working with The sex of the The nature of organization is
the external
the employee the business also affected
parties
organization by its goals and
objectives
3.ChangingOrganizational
culture
3.1 Adjusting to the changing culture
3.2 Employee Role in organization culture
3.3 Communication & organization culture
 3. Changing Organizational culture

 A common set up where individuals from different back

grounds, educational qualifications, interests and
perception come together and use their skills to earn
revenue is called an organization.

 Every organization has a unique style of working which is

often called its culture. The beliefs, policies, principles,
ideologies of an organization form its culture.

The culture often gives the employees a

sense of direction at the workplace.
3. Changing Organizational culture
Reasons for changes in work culture

A new management Financial loss

Employee’s self-
Acquiring new clients
realization
3. Changing Organizational culture
Reasons for changes in work culture

a new team leader, a new

A new management boss brings a change in Financial loss
the organization culture.

Employee’s self-
Acquiring new clients
realization
3. Changing Organizational culture
Reasons for changes in work culture

bankruptcy, market
fluctuations also lead to
A new management change in the work Financial loss
culture of the
organization.

Employee’s self-
Acquiring new clients
realization
3. Changing Organizational culture
Reasons for changes in work culture

A new management Financial loss

might cause a change in the Employee’s self-

Acquiring new clients
work culture. realization
3. Changing Organizational culture
Reasons for changes in work culture

A new management Financial loss

also changes the work Employee’s self-

Acquiring new clients
culture. realization
3.1Adjusting to the changing culture

Accepting changes in the work culture is the toughest

thing to do for an employee. Not all employees can
happily adapt to organizational changes.
 3.1Adjusting to the changing culture

Few tips to adjust to the changing organization culture:

Don’t get too

Give time Work with an Look at the attached to
to adjust open mind positive side someone at the
workplace

Develop
Be flexible Never crib
alternate plans
3.2 Employee Role in organization culture

The employees are the true assets of an organization.

They are the ones who contribute effectively towards
the successful functioning of an organization. They
strive hard to deliver their level best and achieve the
assigned targets within the stipulated time frame.
3.3Communication & organization culture

Communication plays an important role in increasing the

comfort factor amongst the employees and eventually a
healthy culture at the workplace.
3.3Communication & organization culture

 The communication between the top management and the employee

needs to be effective for better work culture
 The employees should have the liberty to share their ideas and concepts
on an open forum to come to an innovative solution benefitting all
 The consistent performers must have a say in the strategy making
 Morning meetings are essential to effectively communicate the agenda of
the day to one and all
 The employees must develop the habit of using planners and organizers
to avoid forgetting critical issues
 More emphasis should be laid on written communication
 Emails are an important way of communication at the workplace
 The superiors must be accessible to all the members
 Effective communication plays an important role in increasing the morale
of the employees
 3.3Communication & organization culture

 The employees must avoid conflicts and disagreements at the workplace as Relationship
it leads to no solution
 Don’t find faults in your fellow workers. One should be a little more flexible
and understanding
 Your colleagues can be your friends also; after all you spend the maximum
time at the workplace. Don’t always think that your colleagues would do
harm to you
 Avoid controversies and rumours at the workplace
 One should always work with an open mind. Don’t drag issues
unnecessarily at workplace
 Accept the challenges with a smile
 Go out once in a while with your colleagues for dinners, small get-togethers
and parties. Such activities help in breaking the ice and also promote a
healthy culture at the workplace
 Celebrate important festivals at the workplace for a positive work culture
 Whenever possible, help your colleagues
Large image

4. Total Quality Management implementation &

Organization Culture
4.Total Quality Management implementation & Organization Culture

Organizational Culture and Total Quality Management

4.Total Quality Management implementation & Organization Culture

4.1 Total Quality 4.2 Organizational 4.3 Total Quality

Management Culture and Total Culture
Quality
Management
4.Total Quality Management implementation & Organization Culture

4.1 Total Quality Management

- Have strong communication skills both internally and externally.

- Transfer the responsibility to management and ensure the continuous
involvement of the entire quality improvement process.
- Make changes to common beliefs and structures of reference.
4.Total Quality Management implementation & Organization Culture

4.1 Total Quality 4.2 Organizational 4.3 Total Quality

Management Culture and Total Culture
Quality
Management
4.Total Quality Management implementation & Organization Culture

4.2 Organizational Culture and Total Quality Management

- Identify aspects of the organizational culture that will support or constrain the cultural
change following measures fundamental.

- To achieve a higher level of quality following TQM principles.

4.Total Quality Management implementation & Organization Culture

4.1 Total Quality 4.2 Organizational 4.3 Total Quality

Management Culture and Total Culture
Quality
Management
4.Total Quality Management implementation & Organization Culture

4.3 Total Quality Culture

• Lively and progressive.

• Constantly evolving in a way that promotes change and strengthens the business.
• Readily evaluating and responding to stimuli.
• Able to preserve the original set of organizational beliefs.
• Equipped with leaders who have revived and changed the quality culture of their organizations.
• Equipped with leaders who can retain and develop the positive aspects of the existing quality
culture, adding new TQM principles that will stimulate organizational progress and create business
excellence.
4.Total Quality Management implementation & Organization Culture

The Objectives of Total Quality


Type of
Several factor affecting
Organizational
Organizational Culture
Culture
 Clan culture,  Individual working with
 Adhocracy culture the organization
 Market culture  The sex of the employee
 Hierarchy culture  The nature of the
business
 The culture of the
organization is also
affected by its goals and
objectives
 The clients and the
external parties
 The management and its
style of handling the
employees
Total Quality
Tips to adjust to the
Management
changing
implementation &
Organizational Culture
Organization Culture
 Give time to adjust  Goals
 Being flexible  Participation
 Work with an open mind,  Principle
 Never crib
 Look at the positive side
 Develop alternate plans
 Don’t get too attached to
someone at the
workplace.
ThankYou