Disaster

Recovery

Disasters prevent
normal business
operations
Natural disasters
 Tornados
 Earthquakes
 Floods
 Blizzards
 Wildfires
 Hurricanes

1a
Man-made threats
 Fire
 Crime
 Sabotage
 Terrorism
 Vandalism

1b
Utility outages
 Electric

 Water

 Natural gas

1c
Threats affect
 People

 Property

 Information systems

 Neighboring areas
1d
Recovery team
 Business operations

 Data center

 Facility salvage

 Employee relief
2
Immediate notifications
 Employees

 Fire

 Police

 Ambulance

3a
Other notifications
 OSHA
 Insurance
 Contractors
 Union officials
 Customers
 Suppliers

3b
Public information
 Media

 General public

 Special interest groups

 Neighbors
4a
Reporters
 If reporters ask you, refer them
to your spokesperson.

4b
Spokesperson handles
 Equal access to information

 Escorting media

 Records of information released

 Providing press releases

4c
Spokesperson will not
 Speculate

 Exaggerate

 Minimize severity

 Cover up

 Assess blame
4d
Spokesperson will
 Avoid jargon

 Report facts

 Get answers

4e
Reentry
 Reenter only with management
approval and instructions

5a
Recovery team
 Escort investigators

 Salvage records, personal

property

 Direct contractors

5b
Reentry hazards
 Explosion
 Fire
 Chemical leaks
 Electrocution
 Flooding
 Exposures to
asbestos, lead

5c
Fire protection
 Smoke alarms
 Fire suppression
system
 Fire extinguishers
 Access to fire
hydrants

6
Flood hazards
 Clean water supply

 Sewage

 Chemical spills

 Molds, fungi

 Disease
7
Chemical hazards
 Flammable liquids

 Combustible
liquids

 Toxic chemicals

8a
Specially trained workers
 Evaluate storage areas

 Clean up spills

8b
Electrical hazards
 Electrician
inspects facility
before power is
restored

9a
Electric appliances
 Inspect before use

 Remove from service if

damaged

9b
Natural or LP-gas hazards
 Facility inspected before
service is restored

10a
In case of a gas leak
 Leave the building

 Warn others to evacuate

 Leave doors open

 Call emergency help

10b
Portable generators
 Manufacturer’s instructions

 Exhaust hazards

 Power cords

 Connections
11
Temporary heaters
 Approved for use

 Clearance

 Manufacturer’s instructions

 Ventilation
12
Employee relief center
 Employees and families

 Food

 Supplies

 Financial assistance

 Counseling
13a
Employee assistance
programs
 Financial guidance

 Emotional guidance

13b
Safety plans
 Safety plans apply to recovery
operations

13c
Safety plan modifications
 Emergency action plan

 Fire prevention plan

 First aid procedures

 Exposure control plan

13d
Safety plan modifications
 Hazard communication

 HAZWOPER

 PPE hazard
assessment

13e
Safety plan modifications
 Process safety management

 Respiratory protection

 Risk management
plan

13f
Disaster assistance
 Federal Emergency Management
Agency (FEMA)

 Private insurance

14a
FEMA is a resource for
disaster
 Response

 Recovery

 Aid

 Mitigation
14b
FEMA is a resource for
disaster
 Preparedness exercises

 Training exercises

 Communication technologies

14c
Business continuation plan
goals
 Ensure safety when disaster
occurs

 Identify critical operations

 Immediate business
continuation

15a
Business continuation plan
goals
 Long-term business
continuation

 Minimize duration of disruption

 Minimize damage and loss

15b
Business continuation plan
goals
 Management authority,
succession

 Organize, coordinate recovery

15c
Business continuation plan
components
 Limit access to facility

 Site security

 Backup power supplies

 Restore utilities
15d
Business continuation plan
components
 Communications recovery

 Alternate location

 Relocate personnel

 Temporary operations
15e
Limit access to facility
 Outsourcing to service
customers

 Data/computer recovery

 Interim organizational structure

15f
For more information
 For more information, contact:

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