VALUES

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October 2017
Vision & Mission

• To be a model of excellence as an ICT partner which our

Vision Stakeholders would love to be associated with.

• To understand our customers’ business & technology

requirements and to deliver value added products / services
Mission that enables them to reach their goals and transform their
business model.
 Core Values of LEADS Group
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 We practice ACCOUNTABILITY, drive CONTINUOUS

IMPROVEMENT, focus on CUSTOMER DEDICATION, embrace
GREEN LIVING, attain objectives through INTEGRITY,
PERFORMANCE and RESPECT, and achieve success through TEAM
WORK.

 
 Core Values
ACCOUNTABILITY
• We believe that one of the key to our success is our accountability. That breeds response-ability.
• We recognize that the obligation of an individual or organization is to account for its activities,
accept responsibilities and to disclose the result in a transparent manner as committed.
• We trust that at the core of accountability is reliability and personal responsibility with delegated
authority.
• We believe that accountability is about follow through the initiatives and getting things done
what we said we would get done.

CONTINUOUS IMPROVEMENT

• We are constantly curious and creative. We embrace the power of new ideas and unique
perspectives, and we courageously put them to work in the real world every day.
• We are an organization committed to continuous learning.
• We learn from our experiences and find better ways through innovation.
• We are committed to getting better every day in all we do, as individuals and as teams.
• We are focused on improvement of processes, practices, & services on regular basis to
attain the desired level of quality standard.
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CUSTOMER DEDICATION

• We genuinely care about the success of our internal and external customers.
• We partner with them to understand their businesses and develop solutions
that deliver the highest levels of quality, service and value.
• We exceed expectations of our internal and external customers.

GREEN LIVING
• We are committed to protect our environment.
• We are mindful of living an eco-friendly life for a greener tomorrow.
• We plan & manage the resources in a way that ensures compliance with the
environmental laws of the land.
• We ensure that the principle of environmental sustainability is embedded into
our activities, processes, practices, products and services. We share a personal
and professional commitment to protecting the safety and health of our
employees, our customers, and the people of the communities in which we
operate.
Core Values
INTEGRITY

• We are highly ethical, genuine, honest and trustworthy.

• We keep our promises & commitments.
• We do things which are right for our stakeholders, both internal & external.
• We act responsibly, and always hold ourselves accountable for our work and
how it is achieved.

PERFORMANCE

• We are committed to driving exceptional business results and taking personal

pride in everything we do.
• We have an enthusiasm for learning and growth, and we simply want to be,
and do our best by becoming, better individuals each day.
• We believe that objectives are achieved through outstanding individual
contributions and accomplishments.
Core Values
RESPECT

• We are respectful collaborators and communicators, treating others in ways we

want to be treated.
• We recognize everyone’s contributions
• We listen to what others are saying, and give appropriate timely responses.

TEAMWORK

• We believe and understand that we achieve better results as a diverse team

than as individuals.
• We recognize that every team member has his/her own unique role in the
team, and we respect and appreciate individual contributions.
• We trust in ourselves & our teammates, and stand by one another for
achieving the required goals.
 Proud of our Core Values
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Thank you…