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Chapter 1

Introduction to Purchasing and


Supply Chain Management

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Chapter Overview (1 of 2)

• A new competitive business environment


• Why purchasing is important
• Understanding the language of purchasing and supply chain management
• Achieving purchasing and supply chain benefits

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Chapter Overview (2 of 2)

• The supply chain umbrella – management activities


• Four enablers of purchasing and supply chain management
• The evolution of purchasing and supply chain management
• Looking ahead

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
A New Competitive Environment

• Increasing numbers of world class global competitors


• Sophisticated customer base
• More performance at lower cost
• Widely available information sources
• Balance of power between buyers and suppliers
• Greater levels of outsourcing

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Factors Driving SCM (1 of 2)

• Low cost and wide availability of information


• More closely links members of a supply chain
• Higher levels of competition in domestic and international markets
• Requires greater quickness, agility, and flexibility

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Factors Driving SCM (2 of 2)

• Customer expectations and requirements


• Constantly changing and more demanding
• Ability of an organization’s supply chain to identify and mitigate risk
• Minimize disruptions
• Competition is now between supply chains, not just between companies

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Why Purchasing Is Important

• Increasing value and savings


• Building relationships and driving innovation
• Improving quality and reputation
• Reducing time-to-market
• Managing supplier risk
• Generating economic impact
• Contributing to competitive advantage

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Increasing Value and Savings

• Suppliers have substantial impact on a firm’s total cost


• Many product features originate from suppliers
• In manufacturing, purchased content is more than 55% of revenues
• Avoiding costs through early involvement in product design stage

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Building Relationships and Driving Innovation

• Traditional approach is to bargain hard for price reductions


• Newer approach is to conduct joint cost reduction with suppliers
• Both buyer and supplier must benefit
• Suppliers can contribute innovative ideas

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Improving Quality and Reputation

• Buyer focuses on core competencies and outsources non-core activities and


materials
• Need for ability to track materials back up through supplier’s supply chain
• Supplier quality → product quality
• Lapses in managing supplier quality can potentially tarnish a buyer’s reputation

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Reducing Time-to-Market

• Include suppliers early in product design process to take advantage of their


expertise
• Early supplier involvement can lead to an average of 20% improvement on
material costs, material quality, and product development times

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Managing Supplier Risk

• Supplier risk is magnified by sourcing strategies that emphasize global


sourcing, single sourcing, and JIT inventory
• Need to develop business continuity plans to mitigate risks

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Generating Economic Impact

• The monthly ISM Report on Business® is a closely followed national


economic indicator
• A change index
• Manufacturing and non-manufacturing components
• > 50 means economy is expanding
• < 50 means economy is contracting

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Contributing to Competitive Advantage (1 of 2)

• Growing recognition of supply management’s contribution to firm’s


profitability
• More supply managers have earned college degrees
• Increased number of supply managers with certifications such as CPSM

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Contributing to Competitive Advantage (2 of 2)

• Talent management
• Requires constant focus on finding, developing, and promoting individuals
making significant contributions
• Vital to furthering supply management’s impact on company strategies and
competitiveness

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Language of Purchasing and SCM

• Is purchasing different from supply management?


• Are supply chains and value chains the same?
• What is supply chain management?
• What is an extended enterprise?

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Purchasing (1 of 2)

• A functional group (i.e., a formal entity on the organization chart) as well as a


functional activity (i.e., buying goods and services)
• a.k.a. as procurement

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Purchasing (2 of 2)

• Activities
• Supplier identification and selection
• Buying
• Negotiation
• Contracting
• Supply market research
• Supplier measurement and improvement
• Purchasing systems development

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
The Five Rights of Purchasing

• Getting the “right” quality


• In the “right” quantity
• At the “right” time
• For the “right” price
• From the “right” source

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Supply Management

• A strategic approach to planning for and acquiring the organization’s current


and future needs through effectively managing the supply base, utilizing a
process orientation in conjunction with cross-functional teams to achieve the
organizational mission

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
ISM’s Definition

• The identification, acquisition, access, positioning, and management of


resources and related capabilities an organization needs or potentially needs
in the attainment of its strategic objectives

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Defining Supply Management

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Supply Management (1 of 2)

• Strategic responsibilities
• Activities which have a major long-term impact on firm performance
• Aligned with the overall mission and strategies of the firm
• Managing the supply base
• Work directly with suppliers to provide world-class performance
• A supercharged version of purchasing

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Supply Management (2 of 2)

• Process approach
• Identifying, evaluating, selecting, managing, and developing suppliers to improve
performance
• Move across functional area boundaries
• Cross-functional
• Sharing information
• Suppliers as an extension of the buying company

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Supply Chains and Value Chains (1 of 2)

• Supply chain orientation


• Higher level recognition of the strategic value of managing operational activities
and flows within and across a supply chain
• Value chain
• Primary and secondary support activities that can lead to competitive advantage

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Supply Chains and Value Chains (2 of 2)

• Supply chain
• Set of 3 or more organizations linked directly by 1 or more of upstream or
downstream flows of products, services, finances, and information from a source
to a customer
• Subset of the value chain

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
The Extended Value Chain
Exhibit 1.2

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Supply Chains versus Value Chains

• Supply chain management


• Endorses a supply chain orientation and involves proactive management of two-
way movement and coordination of goods, services, information, and funds from
raw material through end user

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Cereal Value Chain Example
Exhibit 1.3

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
The Supply Chain Umbrella (1 of 2)

• Purchasing
• Inbound transportation
• Quality control
• Demand and supply planning
• Receiving, materials handling, and storage
• Material or inventory control

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
The Supply Chain Umbrella (2 of 2)

• Order processing
• Production planning, scheduling, and control
• Shipping/Warehousing/Distribution
• Outbound transportation
• Customer service

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Enablers of Purchasing and SCM (1 of 2)

Human Resources Organizational Design


• View the supply chain holistically • Centrally-led supply teams
• Manage critical relationships • Executive responsibility for coordinating
• Analyze competitive markets purchasing and supply chain activities
• Engage in fact-based decision making • Collocation of supply personnel with
internal customers
• Practice advanced cost management
• Cross-functional teams to manage supply
• Understand e-business systems chain processes
• Analyze big data • Supply strategy coordination and review
• Utilize mobile devices sessions between business units
• Executive buyer-supplier council to
coordinate with suppliers

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Enablers of Purchasing and SCM (2 of 2)

Information Technology Measurement


• Demand planning • Use data from visible sources
• Order commitment, scheduling, and • Quantify what creates value
production management
• Use goals that change over time
• Distribution and transportation scheduling
• Rely on benchmarking to establish
• Material replenishment performance targets
• Reverse auctions • Link to business goals and objectives
• Requisition to pay systems • Feature efficiency and effectiveness
• Intranets measures
• Webinars and podcasts • Assign ownership and accountability

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Capable Human Resources

• Supplier relationship management


• Total cost analysis
• Purchasing strategies
• Supplier analysis
• Competitive market analysis
• Need for close collaboration with suppliers
• Need for close internal coordination

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Proper Organizational Design

• Assessing and selecting structure and formal system of communication


• Division of labor
• Coordination
• Control
• Authority
• Responsibility

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Real-Time Collaborative Technology Capabilities (1 of 2)

• Supply chain planning software


• Improve forecast accuracy
• Optimize production scheduling
• Reduce working capital costs
• Shorten cycle times
• Cut transportation costs
• Improve customer service

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Real-Time Collaborative Technology Capabilities (2 of 2)

• Supply chain execution software


• Obtain materials
• Manage physical flows
• Lean supply

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Key SCM Technologies

• Capture and share real-time or near real-time data across the supply chain
• Global positioning systems (GPS)
• Internet-based systems
• Bar codes
• Radio frequency identification devices (RFID)

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Right Measures and Measurement Systems (1 of 2)

• Roadblocks
• Too many metrics
• Debate over the correct metrics
• Constantly changing metrics
• Old data

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Right Measures and Measurement Systems (2 of 2)

• Overcoming roadblocks
• Know what to measure
• Have a process in place to measure it
• Have accessibility to the right data

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Why Is Measurement Important?

• Support fact-based decision making


• Communicate requirements throughout the supply chain
• Improve future supplier performance
• Recognize outstanding performance
• Link critical measures to desired business outcomes
• Determine if new initiatives are working

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Evolution of Purchasing and SCM (1 of 2)

• The early years


• 1850 – 1900
• Growth of purchasing fundamentals
• 1900 – 1939
• The war years
• 1940 – 1946
• The quiet years
• 1947 – Mid-1960s

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Evolution of Purchasing and SCM (2 of 2)

• Materials management comes of age


• Mid-1960s – Late 1970s
• The global era
• Late 1970s – 1999
• Integrated supply chain management
• The 21st century

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Looking Ahead

• Section 2 – Purchasing Operations and Structure


• Section 3 – Strategic Sourcing
• Section 4 – Strategic Sourcing Process
• Section 5 – Critical Supply Chain Elements
• Section 6 – Future Directions

Monczka/Handfield/Giunipero/Patterson, Purchasing & Supply Chain Management, 6 th Edition. © 2016 Cengage. All Rights
Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

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