Indicators for Good

Governance
Richard Murray
Swedish Agency for Public Management
 Indicators for…
 Steering
 Rewarding
 Controll
 Mobilising
 Understanding
 …on what level?
 Micro – agency
 Meso – policy areas (eduction, transport…)
 Macro – the government as a whole
 Good Governance?
 Trust of citizens
 Due process of law
 Efficient production and programs
 Democratically controlled
 Attracting FDI
The Lisbon Agenda – performance of the public sector as a whole
Allocation of resources Quality of public
 Health status administration
 Educational attainment  Size of bureaucracy
 Crime rate  Transparency (citizens’
 Resources survey)
 Effectiveness of
government
interventions
(implementation)
 Corruption
 …by what means?
 Organisation
 Internal regulation of agency work
 External regulation of agency work
 Resources: staff, technology
 Research and development
 Steering
 Control
 Other
 Efficiency & Rule of Democracy Economic International
effectiveness law growth co-operation

Organi- X X
sation

Internal X X
regulation

External X X
regulation

Resources: X X
staff,
technology
R&D X X

Steering X

Control

Other X X
 Efficiency & Rule of Law Democracy Economic growth International co-
effectiveness operation
Organisation *Evaluating boards with full * Evaluation of EU
responsibility influence on public
*Central-local gvt administration
partnership
Internal regulation * Linguistic clarity * Campaign for public
* Service declarations access to information
* Review of agency
framework ordinances
External * Review of surpervisory * Regulation impact
controls analysis
regulation * Simplified information
submission
Resources: *Monitoring HRM
* Evaluation of employer
manpower policy
* Training of board
members
* Management training
Resources: * 24/7 agencies, e-info, e- * Portal for business
services
technology * Portal for businesses
R&D * Developing the * SME survey
commission of inquiry
system
* Citizens’ survey
Steering * Quality award
International benchmarking
* Benchmarking of
administrative activities
* Development of
performance management
* Activity agreements
* Indicators on public
administration
Controll
Other * Strategy for public * Preparations för EU
administration exports presidency
 Efficiency and effectiveness

Impact

Efficiency Quality
(productivity)

Outputs Costs Correct Speedy Useful/ Service

appropriate quality
 Rule of Law

Due Appeal
Correct decisions
process

According Correct Possibilities of

to the law handling appeal

Identical Transparency Possibility to

sue the
Foreseea Competent staff government
ble
 Democracy
Political control Citizens’ influence

Loyal civil service

Objective and Lucid organisation
relevant decision
Transparency and
preparations
openness
Efficient means of
Means of direct influence
steering and control
Information on citizens’
A well coordinated
preferences
and flexible
administration

Possibilities to hold accountable

General information on society
Democratic attitudes
Basic principle.: comparable with
other statistics

 National Accounts definitions

- Delimitation of the public sector
- Hours worked
- Output, input
- Costs
- Quality
 Education at a glance
- Educational levels
 Labour force surveys
 Employed
 Part-time, full-time
 Sick-leave
 Other sources
• OECD indicators on market regulation
• World Value Studies
• Transparency International
• Competitiveness reports