5 FUNCTIONS

OF
MANAGEMENT
 Planning is the first and foremost
function of management that involves
PLANNING deciding on organizational goals and
creating a roadmap to achieve them

It involves analyzing the current

situation, setting objectives, identifying
resources required, and developing
action plans to achieve the objectives

Types of plans include strategic,

tactical, and operational plans
ORGANIZING
• Organizing is the second function of management that
involves the systematic arrangement of resources and
activities to achieve the organization's objectives
• It includes determining the organizational structure, job
design, departmentalization, and delegation of
authority
• Types of organizational structures include functional,
divisional, and matrix structures
STAFFING
• Staffing is the third function of management that involves
acquiring, developing, and retaining a competent workforce
for the organization
• It includes job analysis, recruitment, selection, orientation,
training, and development of employees
• Challenges in staffing include finding qualified candidates
and retaining employees
LEADING
• Leading is the fourth function of management that
involves inspiring and motivating employees to
work towards achieving the organization's goals
• It includes communication, motivation,
delegation, and decision-making
• Different leadership styles include autocratic,
democratic, and laissez-faire
 Controlling is the final function of management
that involves monitoring and measuring
performance, comparing it with the established
CONTROLLIN standards, and taking corrective action if
required
G
It includes establishing standards,
measuring performance, and taking
corrective action

Techniques for control include

budgeting, statistical process control,
and quality control
CHARACTERISTI
CS OF A
MANAGER
 A good manager must possess strong leadership
skills to effectively lead and inspire their team
to achieve the organization's goals
LEADERSHIP
SKILLS They should be able to establish a clear vision
for the organization and develop strategies to
achieve it

Managers must have the ability to delegate

tasks effectively and make sound decisions that
benefit the organization as a whole

They must have the ability to motivate and

encourage their team members to perform at
their best
COMMUNICATION
SKILLS
• Effective communication is crucial for a manager to convey
information and ideas clearly and effectively to their team
members
• Good communication skills include active listening, good
presentation skills, and the ability to write clearly and
concisely
• Managers must also be able to communicate with other
departments, clients, and stakeholders to ensure that everyone
is working towards the same goals
PROBLEM-SOLVING
SKILLS
• A good manager should possess strong problem-solving skills
to identify and analyze problems, and develop effective
solutions
• They must be able to think creatively and innovatively to
address complex issues and find practical solutions
• They must be able to work under pressure and make timely
decisions to solve problems before they escalate
TIME MANAGEMENT
• Time management skills are essential for a manager to
prioritize tasks, meet deadlines, and manage their workload
effectively
• A manager must be able to allocate their time efficiently and
effectively to ensure that they are meeting the organization's
objectives
• They must be able to manage their time and resources
effectively to ensure that they are making the best use of their
time
FLEXIBILITY
• A good manager should be flexible and adaptable to changes
in the organization, market, or industry
• They should be open-minded and willing to learn new things
and adjust their approach as needed
• Managers must be able to manage ambiguity and change
effectively to ensure that the organization can respond to new
challenges and opportunities
EMOTIONAL
INTELLIGENCE
• Emotional intelligence is the ability to understand and
manage one's own emotions as well as those of others
• A good manager should possess emotional intelligence
to effectively manage their team members
• They must have the ability to empathize with their
team members, listen to their concerns, and provide
support when needed
STRATEGIC THINKING
• Managers should have the ability to think strategically and
develop plans and strategies to achieve the organization's
long-term goals
• They must be able to understand the broader context of the
organization's goals and objectives and develop a clear
roadmap to achieve them
• Strategic thinking involves identifying potential risks and
opportunities and developing plans to mitigate risks and
capitalize on opportunities
 A manager should have a good
understanding of the technical aspects
TECHNICAL of their organization's operations to
effectively manage their team
KNOWLEDGE
They must be able to use relevant
technology and tools to achieve their
objectives

Managers must stay up-to-date with

industry trends and developments to
ensure that they are making informed
decisions
INTERPERSONAL
SKILLS
• Managers must possess good interpersonal skills to build and
maintain positive relationships with their team members,
colleagues, and stakeholders
• Good interpersonal skills include the ability to communicate
effectively, build trust, and establish rapport with others
• Managers must also possess good conflict resolution skills to
address any conflicts that may arise within their team
COMPARISON OF
LEADERSHIP AND
MANAGEMENT
LEADERSHIP
• Leadership is the process of influencing and inspiring others to achieve a common goal
• It involves having a clear vision and direction for the organization and inspiring others to follow that
vision
• Leaders focus on the long-term goals and objectives of the organization and develop strategies to
achieve those goals
• They create a positive work culture and build relationships with team members based on trust and
respect
• Leaders have strong communication skills and actively listen to their team members to understand
their needs and concerns
• They take risks and embrace change to drive innovation and growth in the organization
• Leaders empower their team members by delegating authority and responsibility and providing
guidance and support
MANAGEMENT
• Management is the process of planning, organizing, coordinating, and controlling
resources to achieve organizational goals
• Managers focus on the day-to-day operations of the organization and ensure that tasks
are completed efficiently and effectively
• They develop policies and procedures to ensure that resources are used effectively
and efficiently
• Managers use their technical skills and knowledge to supervise and guide team
members to achieve the organization's objectives
• They prioritize tasks, delegate responsibilities, and monitor progress to ensure that
goals are met
• Managers follow established procedures and guidelines to ensure that operations run
smoothly
MANAGEMENT
• They are responsible for maintaining
and improving the organization's
performance and ensuring that goals
are met
 Focus: Leaders focus on the long-term vision
and goals of the organization, while managers
focus on the day-to-day operations and tasks
Key
Differences Inspiration vs. Control: Leaders inspire and influence
others to achieve a common goal, while managers control
and coordinate resources to achieve the organization's
objectives

Strategic vs. Tactical: Leaders develop strategies and

plans to achieve long-term goals, while managers
implement tactical plans to achieve short-term objectives

Innovation vs. Efficiency: Leaders focus on driving

innovation and change, while managers prioritize
efficiency and maintaining the status quo
Key Differences
• Empowerment vs. Supervision: Leaders empower their
team members and delegate authority, while managers
supervise and guide team members to ensure that tasks
are completed efficiently and effectively
• Risk-taking vs. Risk-averse: Leaders are willing to take
risks and embrace change, while managers follow
established procedures and guidelines to ensure
stability and minimize risk
 Both leadership and management involve
working with people to achieve organizational
goals
SIMILARITIE
S Both require effective communication,
planning, and decision-making skills

Both require the ability to motivate and inspire

others to achieve common goals

Both are essential for the success of any

organization