Professional Documents
Culture Documents
Semester :V
Paper Code : CC 13
Module No : 07
Measurement
Levels of Measurement
It is difficult to measure concepts directly, e.g., "work effort," so what are
usually measured are indicators of concepts, such as speed,
repetitiveness, etc.
Nominal and Ordinal scale are being used to measure qualitative data
while Interval and Ratio scales are used to measure quantitative data.
1. Nominal Level
Exhaustive means that there must be enough categories that all the
observations will fall into some category. Mutually exclusive means
that the categories must be distinct enough that no observations will
fall into more than one category.
An ordinal level of measurement uses symbols to classify observations
into categories that are not only mutually exclusive and exhaustive; in
For example, observations may be classified into categories such as
taller and shorter, greater and lesser, faster and slower, harder and
easier. Most of the commonly used questions which ask about job
3. Interval Level
In the interval level, a common and constant unit of measurement has
been established between the categories. For example, the commonly
used measures of temperature are interval level scales. A temperature
of 75 degrees is one degree warmer than a temperature of 74 degrees.
The position in a race, for example, , is arranged from the 1st, 2nd, 3rd
to the last. This example is measured on an ordinal scale because it
has both identity and magnitude.
Scales are more specific than indexes do. Scales can predict
outcomes such as behavior, attitudes, and feelings because it