This document discusses strategies for effective communication and avoiding communication breakdown. It outlines methods for removing communication barriers, such as having clarity of thoughts, understanding your audience, and getting feedback. The document also details the 7Cs of effective communication: completeness, conciseness, consideration, concreteness, courtesy, clearness, and correctness.
This document discusses strategies for effective communication and avoiding communication breakdown. It outlines methods for removing communication barriers, such as having clarity of thoughts, understanding your audience, and getting feedback. The document also details the 7Cs of effective communication: completeness, conciseness, consideration, concreteness, courtesy, clearness, and correctness.
This document discusses strategies for effective communication and avoiding communication breakdown. It outlines methods for removing communication barriers, such as having clarity of thoughts, understanding your audience, and getting feedback. The document also details the 7Cs of effective communication: completeness, conciseness, consideration, concreteness, courtesy, clearness, and correctness.
Communication Breakdown Prepared by: Charielyn D. Baquilta Answer the following questions.
• 1. What was the video was all about?
• 2. Why do you think that the customer was put in danger? • 3. Do you think effective communication is important? • 4. Can you suggest a method to remove communication barrier? Methods to Remove Barriers of Communication • 1. Have Clarity in Your Thoughts: • 2. Understand the needs of your audience: • 3. Seek the Advice of others before Communicating: • 4. Take adequate care of your Tone, Language and way you are speaking: Methods to Remove Barriers of Communication
• 5. Have a Feedback from the receiver:
• 6. Retain Consistency about the Message: • 7. Keep a Routine check on the communication system: • 8. Make use of the body language: Methods to Remove Barriers of Communication
• 9. Avoid overloading of information:
• 10. Reduce the level of noise as far as possible: • 11. Communication chain should be short: • 12. Keep your Anger in Control: The 7Cs of Effective Communication 1. Completeness • 2. Conciseness • 3. Consideration • 4. Concreteness • 5. Courtesy • 6. Clearness • 7. Correctness The 7Cs of Effective Communication 1. Completeness • 2. Conciseness • 3. Consideration • 4. Concreteness • 5. Courtesy • 6. Clearness • 7. Correctness Perform a role play using various communication strategy to avoid communication breakdown. Answer the following questions.
1. What is communication breakdown?
2. What are the causes of communication breakdown? 3. How can we avoid communication breakdown? 4. Do you think learning various strategies to avoid communication breakdown is important? Direction: Identify the following. Write your answers on your notebook. _________________1. It refers to one of the 7Cs of communication which says that effective communication must be complete, hence, there is no need for any follow-up question. _________________2. One of the 7Cs of communication which helps the receiver focus on what is important. _________________3. This refers to one of the 7Cs of communication which considers the receiver’s background and his/ her points of view. _________________4. One of the 7Cs of communication which ensures that the message is specific, tangible and vivid. _________________5. This refers to one of the 7Cs of communication which pays respect to the receiver’s culture, value and beliefs. ________________ 6. This requires the speakers to start with a clear communication goal and accurate thoughts. _________________7. It pertains to the physical state of health of any of the participant of the communicative process. _________________8. Examples for this are the use of language,pronunciation, and etc. _________________9. One of the 7 Cs for effective communication which leaves no question in the minds of the receiver. • 1. Completeness • 2. Conciseness • 3. Consideration • 4. Concreteness • 5. Courtesy