Workplace Team and

Environment
Administrative Professional Workplace
Requirements
• Skills
- Communication
- Interpersonal relations
- Time management
- Critical thinking
- Decision making
- Creative thinking
Administrative Professional Workplace
Requirements
• Skills
- Teamwork
- Technology
- Leadership
- Stress management
- Lifelong learning
Administrative Professional Workplace
Requirements
• Success Qualities
- Openness to change
- Creativity
- Initiative and motivation
- Integrity and honesty
- Dependability
- Confidentiality
- Commitment to observing and learning
 Administrative Professional and
Supervisor Team
• APs to Employer • APs and Co-worker
- Respect - Acceptance
- Dependability - Cooperation
- Honesty - Tact
- Loyalty - Fairness
 Administrative Professional and
Supervisor Team
• Aps and External Team
- Outsourcing
- Positive public relations
- Effective communication
 Diversity in the Workplace
• Cultural Differences
• Value and Attitude Clarification
• Effective Communication Techniques
- be respectful
- be non-judgmental
- be flexible
- practice good listening skills
 EFFICIENCY AND PRODUCTIVITY

Efficient workers are productive workers. He

needs to plan and organize his work
activities by learning the effective use of the
resources which support his work activities,
his time, his workstation, and the office
supplies, forms, and equipment in the office.
 Time Management Techniques to
Increase Productivity

1. Establish priorities
2. Prepare daily to-do lists
3. Keep schedule
4. Handle paper work as quickly as possible
5. Simplify repetitive work
6. Perform tasks correctly the first time
7. Develop a procedures notebook
8. Utilize slack time
 Time Wasters

As an office professional it is important to manage

your time in the office.
1. Excessive Socializing
- chatting in the restroom about unnecessary
topic
- making or receiving personal telephone calls
- spending too much time in conversation with
drop-in visitors from both inside and outside the
office
 Time Wasters

2. Disorganization
- keep off the desk top all objects that are not in constant use
- organize incoming and outgoing materials
- plan ahead where to get the materials needed for quick
operation of performing the work
- Eliminate many unnecessary steps and wasted motions by
properly arranging your equipment and supplies
- Place frequently needed materials and supplies within easy
reach.
- Organize desk drawers to suit your own work requirements
 Time Wasters

2. Ineffective Communication
- when you are given instructions, repeat your understanding on the
communication
- be sure to get accurate and complete information you need to
accomplish your work
- do not afraid to ask questions if you do not understand exactly what
to do
- when communicating face-to-face, look at the person and listen
attentively to what he is saying
- do not impress people with high sounding language
 Ergonomics
• Ergonomics is the • Computer workstation
science of fitting the • Décor / Color
workplace to meet • Furniture
the physical and • Lighting
psychological needs • Workspace
of the employee. • Air quality
• Heating and cooling
• Acoustic
• Equipment placement
 Ergonomics
• Computer workstation
You should position your
computer, monitor,
keyboard, and mouse
pad to avoid stress or
strain on you body.
Computer screen glare
or a copy holder that
does not adjust presents
additional problems.
 Ergonomics

Desktop Supplies and Equipment – office equipment

such as computer keyboards, under-desk keyboard
drawers or arms, staplers, footrests, anti-glare
screens, mice and mouse pads are all available with
ergonomic features.
Décor/ Color – not only beautifies an office but also
improves condition under which office work is
performed. It has been established that color affects
the human emotions, senses and thought process.
 Ergonomics

Lighting and Ventilation – adequate light is essential

to the successful operation in the office. Many
office tasks require much reading.
Furniture and Equipment – office furniture is the
vital working tool of the office professional. The
chair ia the most important pieces of furniture in the
office. A poorly designed chair can be a major
contributor to poor circulation and stress on the
spine, back and neck.
 Ergonomics

Acoustics – irritating sounds like rattling machines

and street sounds can disturb workers and decrease
productivity. On the other hand, control of noise will
enable the office professional to concentrate on
work, decrease errors, increase efficiency and have
pleasant disposition.
Floor plan/ Office Layout – to achieve efficient
layout, one must know the workflow from one
individual to another.
 The Environmental Office

An environmental office is one that is concerned

with managing resources so these resources do not
negatively affect the environment.
- when you must discard paper, ask yourself if the
paper can be recycled
 CAREER PLAN

* Set appropriate goals (short-range goals)

- strengths and weaknesses
- motivation
- energy level
- ultimate desire to succeed
 CAREER PLAN

* Set appropriate goals (long-range goals)

- strengths and weaknesses
- achievements
- motivation
- things you enjoy doing
- target in accomplisments
 CAREER PLAN

* Make effective decisions

- define the problem of the purpose
- establish the criteria
- generate alternatives or possible
solutions
- test the alternatives and make the
decision
- evaluate the decision
Thank You Very Much!!!