Software Testing Foundation

Tester Competency

09/26/2023 09e-BM/DT/FSOFT - ©FPT SOFTWARE – Fresher Academy - Internal Use 1

Lesson Objectives

 Know how to be a good Tester

 Have basic understand test team organization
 Have basic understand tester job development

09/26/2023 09e-BM/DT/FSOFT - ©FPT SOFTWARE – Fresher Academy - Internal Use 2

Table of contents
 Tester competency
 Tester characteristics, attitude
 Test team organization
 Tester job description

09/26/2023 09e-BM/DT/FSOFT - ©FPT SOFTWARE – Fresher Academy - Internal Use 3

To Be a Good Tester

 Build Tester Competency

 Technique skills
 Soft skills
 Characteristic
 Discipline and Perseverance
 Flexible
 Hyper-sensitivity to little things
 Open-minded
 Attitude
 Question everything
 You will not find all the bugs
 Be honest
 Don’t expect anybody to understand testing

09/26/2023 09e-BM/DT/FSOFT - ©FPT SOFTWARE – Fresher Academy - Internal Use 4

Tester Competency (Technical skills)

Familiarity with software development life cycle, development model,

development processes
Has functional / business knowledge
Familiarity with testing process, creating test documents and test execution
Knows specific tools
DB knowledge
Some programming knowledge

09/26/2023 09e-BM/DT/FSOFT - ©FPT SOFTWARE – Fresher Academy - Internal Use 5

Tester Competency (Soft Skills)

Reading skills: study many docs of specs, design

Communication skills
Both Verbal and Written communication
Be able to communicate with technical and non-
technical people, engineers, managers, customers
Presentation

09/26/2023 09e-BM/DT/FSOFT - ©FPT SOFTWARE – Fresher Academy - Internal Use 6

Tester Competency (Soft Skills)

Documentation skills

Be able to create documents with clear structure and easy understanding

Report the defects effectively for quickly reproduce

Organized/Plan

Time management

Effort prioritization

Team work skill

Negotiate skill

09/26/2023 09e-BM/DT/FSOFT - ©FPT SOFTWARE – Fresher Academy - Internal Use 7

Characteristics

Discipline and Perseverance:

Testing is repetitive and requests a lot of manual effort
Have the ability to withstand pressures and workload

Say ‘no’ to managers when quality is insufficient

Flexible:
Working style
Communication

Hyper-sensitivity to little things: Good testers notice little things that others miss or ignore. Testers see
symptoms, not bugs

Open-minded

09/26/2023 09e-BM/DT/FSOFT - ©FPT SOFTWARE – Fresher Academy - Internal Use 8

Attitude

• Question everything: Testing with out questions is almost impossible.

Questions help provoke your thoughts
• You will not find all the bugs: You need to find significant bugs. You can’t find
all of them
• Be honest: Testers are fundamentally honest and incorruptible

• Don’t expect anybody to understand testing: Clearly explain what is needed

to do your job effectively and do it repeatedly. It’s not that others don’t care
for testing they just can’t understand testing

09/26/2023 09e-BM/DT/FSOFT - ©FPT SOFTWARE – Fresher Academy - Internal Use 9

Test Team in Project

09/26/2023 09e-BM/DT/FSOFT - ©FPT SOFTWARE – Fresher Academy - Internal Use 10

Test Team Organization

Test manager

Test lead 1 Test lead n

Tester 1 Tester 2 Tester..n

09/26/2023 09e-BM/DT/FSOFT - ©FPT SOFTWARE – Fresher Academy - Internal Use 11

Tester Job Description

09/26/2023 09e-BM/DT/FSOFT - ©FPT SOFTWARE – Fresher Academy - Internal Use 12

References
 https://istqb.org

09/26/2023 09e-BM/DT/FSOFT - ©FPT SOFTWARE – Fresher Academy - Internal Use 13

Lesson Summary

 Tester Competency
 Technical Skills
 Soft Skills
 Tester characteristics, attitude
 Test Team Organization
 Small team
 Big team
 Tester job description

09/26/2023 09e-BM/DT/FSOFT - ©FPT SOFTWARE – Fresher Academy - Internal Use 14

Questions
 Tại sao em nghĩ mình phù hợp với nghề tester?
 Để làm 1 tester thì em cần những kỹ năng kỹ thuật gì?
 Để làm 1 tester thì em cần những kỹ năng mềm gì?
 1 đội kiểm thử được tổ chức như thế nào, gồm những ai?
 Định hướng công việc kiểm thử trong tương lai của em như
thế nào?

09/26/2023 09e-BM/DT/FSOFT - ©FPT SOFTWARE – Fresher Academy - Internal Use 15

Thank you

09/26/2023 09e-BM/DT/FSOFT - ©FPT SOFTWARE – Fresher Academy - Internal Use 16