EMGN581

MANAGEMENT AND ORGANIZATIONAL BEHAVIOR

DYNAMICS

Dr. Shikha Goyal

Associate Professor
Learning
Outcomes

After this Lecture, you will be able to

• learn the linkage of OB models with organization

settings.

• identify the different disciplines contributing to OB.

Let’s start with story

• Jane Arnold wants to be a manager. She enjoyed her

accounting, finance, and marketing courses.

• Each of these provided her with some clear-cut answers.

Words said by Professor

• Now the professor in her Organizational Behavior

Course is telling her that there are really very few clear-
cut answers when it comes to managing people.

• The professor has discussed some of the emerging

challenges and the historical background and ways that
behavioral science concepts play a big role in the course.
Reaction of Jane

• Jane is very perplexed.

• She came to school to get answers on how to be an

effective manager.

• But this course surely doesn’t seem to be heading in that

direction.
Think upon

Why did the professor start off with a brief overview of

emerging challenges?
Because

• Organizational Behaviour has emerged from the different

fields.
• It is very difficult to get the clear cut solutions for the
problems faced by employees in any organization.
Let’s discuss

• Individuals tend to find themselves working with people

– bosses, peers and other employees – who may have
been born and raised in different countries and cultures.

• Their behavior, communication style and motivation may

be slightly different from individual.
Let’s discuss

To work effectively with people from a variety of countries

and cultures, it is important that their culture, geography
and religion has shaped them and how one can adapt to
management style.
Let’s discuss

What do you think are disciplines that contribute to

understanding of working with people from different
cultures?
Different disciplines contributing to OB

1. Individual Psychology (personality and cognition)

2. Social Psychology (people interacting)
3. Sociology (people at social environment)
4. Anthropology (cultural systems)
Individual Psychology

• Psychology seeks to measure, explain, and sometimes

change the behavior of humans and other animals.

• Contribution to OB are learning, perception, personality ,

emotions , motivation and many more.
Social Psychology

• Social psychology, generally considered a branch of

psychology, blends concepts from both psychology and
sociology to focus on peoples’ influence on one another.

• Contribution to OB are changing attitudes,

communication patterns, power, conflict and group
behavior.
Sociology

• Sociology studies people in relation to their social

environment or culture.

• Sociologists have contributed to OB through their study

of group behavior in organizations, particularly formal
and complex organizations.
Anthropology

• Anthropology is the study of societies to learn about

human beings and their activities.

• Anthropologists’ work on cultures and environments of

people in different countries and within different
organizations.
Units of Analysis

INDIVIDUAL
LEVEL
MICRO

GROUP LEVEL

ORGANIZATION
MACRO LEVEL
Toward an OB discipline
OB Model

Supportive Model Custodial Model

Models of
Autocratic Model Organizational Collegial
Behaviour Model
OB Model

TYPE AUTOCRATI CUSTODIAL SUPPORTIVE COLLEGIAL

C

Basis of Model Power Economic Leadership Partnership

Resources

Managerial- Authority Money Support Teamwork

Orientation

Employee Dependence on Dependence on Participation Self discipline

Psychological boss Organization
result

Employee needs Subsistence Security Status and Self-

met recognition actualization

Performance Minimum Passive Awakened Moderate

result cooperation drives Enthusiasm
That’s all for now…