COMPANY PROFILE

MS Facilities Services

31/101 Mayur Vihar Phase-1 New Delhi- 110091

CONTENTS
 COMPANY OVERVIEW
 OUR VISION
 OUR SERVICES
 TRAINING PROGRAM
 ORGNIZATIONAL STRUCTURE
 LEGAL COMPLIENCE
 OUR VALUED CLIENts
 COMPANY OVERVIEW

MS Facilities Services is a regional leader in delivering integrated facilities management services. MS

Facilities provides quality services to some of the biggest regional and multinational names in the region
backed by accreditations from over 8 years.

Since inception, MS facilities Services has set new benchmarks through quality service delivery and
innovation in maintenance & cleaning capabilities. MS facilities ’ legacy is emboldened with a sustained
track record of 97% in client retention and accolades for high customer satisfaction.

Our facilities management strategy focuses on Operational Excellence, Commercial Prudence, and
Sustainability. Whilst these adhere to fundamental principles of discipline, attitude, and commitment.
Transparency, Trust and Mutual Respect that are integral to our core value system form the basis of our
client relationships.
 VISION

MS Facilities Services aims to become a leading FM Service providers in India with focus on providing cost effective
services. The company has pioneered the concept of FMS Services by providing highest standards of service to its clients,
Committed to regular Training of our employees, Total Customer Satisfaction, Target oriented services and a high degree of
professionalism. MS Facilities services is committed to constantly upgrading the range and quality of Service.
 OUR SERVICES

INTEGRATED SPECIALISE INDUSTRIAL

FACILITY
MANAGEMENT D SERVICES SERVICES
INTEGRATED FACILITY MANAGEMENT

TECHNICAL OPERATION &

MAINTENANCE
 TECHNICAL OPERATION & MAINTENANCE

We offer a range of engineering services to undertake complete management of building assets such as Mechanical,
Electrical, Plumbing, HVAC, Minor Civil Works, Electrical Systems, Fire Control and Fire Detection, Critical
Engineering Management, Access Control, CCTV, Utilities and Infrastructure as well as irrigation works. Our
Technical Operations teams are well qualified and trained to diagnose and provide preventive, planned & corrective
maintenance support on a 24x7 basis.
BMS (Building
Management Services)

HVAC(Heating,
umbing, Carpentry
Ventilation and Air
&Civil Works
Conditioning)

Preventive &
STP(Sewage
Breakdown
Maintenance Treatment Plant)

Fire and Safety DG Operations

Services & Maintenance
 SOFT SERVICES

MS Services India’s services portfolio in soft services include Janitorial Services, Concierge and Reception Services, Mail
room and Porter Services, Façade cleaning ,Landscaping, Catering, Pool Maintenance, Fleet Management, Waste
Management, Vending Services and Pest Control. We provide qualified, trained, reliable and highly motivated human
resources to address a complex and diverse range of soft skills requirements across several business sectors and disciplines.
 SUPPORT SERVICES

We also offer a variety of services oriented towards the unique needs of the real estate sector. These include
Project Management, Fit out Management, Energy and Environment Management, Disaster Recovery &
Business Continuity, Real Estate Management, Property Management and Hospitality Support Services .
 VALUE ADDED SERVICES

We offer a comprehensive suite of FM services for medium and large scale facilities and organizations focused
on management of multiple service segments with an emphasis on performance management. Our FM
oriented services include Call Centre and Helpdesk Management, Contract Management, CAFM System
Integration, Utilities and Infrastructure Management, Lifecycle Management, HSEQ Compliance and
Management as well as Building Services Management.
 SPECIALISED SERVICES

In addition to our renowned Integrated Facilities Management services, we also offer our clients specialized and
customized Technical Services to address uniquely Indian challenges faced by large scale facilities integrators on
diversified projects. Our Specialized Engineering Services (SES) span the complete spectrum of MEP (Mechanical,
Electrical & Plumbing) services and significantly enhance the following processes:
Automation
Upgradation
Renovation / Modification

Our unique SES offerings include:

MEP Installation and Commissioning Consultancy
Mechanical Engineering Services
Fire Detection and Fire Fighting
Electrical Services
Automation
HVAC Services
 TRAINING PROGRAMS

As a leading facility management & infrastructure management services firm, we follow industry leading training and
compliance best practices. These include :

Regular training of all the staff across FS, Technical and supervisory staff

Regular workshops and demo sessions by external experts followed by lectures and motivational talks to boost staff
morale

Regular assessment & appraisal of staff followed by periodic reward & recognition sessions

Meritocracy driven work culture with proper HR & IR policies.

 Organizational Structure

Managing
Director

Director Director
O&M Projects & compliance

GM- Manager
VP-BD Key Account Manager
O&M HR & IR

AM-OPS AM-OPS AM-OPS AM-OPS Manager Payroll

Project Coordinator
Delhi Gurgaon Noida South/FBD BD Officer

Area Exe. Area Exe. Area Exe. Area Exe. Executive Execution Executive
Field Off. Field Off. Field Off. Field Off. BD team HR
Supervisors Supervisors Supervisors Supervisors
 LEGAL COMPLIENCES
In the present scenario where one of the major reason for outsourcing the support services is to avoid the legal
compliances involved in it, a reliable agency is required on which you can easily put your faith and here MS Services is
present to take care of all your legal compliances. We are covered under the required statutory laws and we take utmost
care in fulfilling our legal obligations on time.

MS Facilities is covered under all the statutory laws & take utmost care of legal Compliances. MS Facilities is registered
with the following Government authorities:

Registrations

GST Number: 07CLIPK1217N2ZX

Income Tax: PAN No. CLIPK1217N
Provident Fund Registration: DSSHD1762213000
ESI Registration: 10001203720000999
OUR VALUED CLIENT
OUR VALUED CLIENT
 OUR VALUED CLIENT

YHEY WOO INDIA PVT. LTD