WORKER WELFARE REQUIREMENTS

INDUCTION

15 November 2018
 Worker Welfare Requirements

 We are committed to the welfare and fair treatment of all workers on this
project.

 To meet this commitment we use the Worker Welfare Requirements

(“WWR”)

 a labour monitor, inspects our project for WWR compliance.

 In this training you will learn about the WWR and how to report issues
where you feel that the requirements have not been met.

WWR Induction 2018

 1. Your Employment

1. Documents 2. Pay
You have the right to keep You will be paid
your passport. Your electronically and on time
employer may not keep it. every month as per your
employment contract.

3. Hours 4. Costs
Work is voluntary. You Your company will pay
may only work 8 + 2 for your visa and
(overtime) hours a day ongoing employment
and only 2 successive costs.
Fridays.

WWR Induction 2018

 2. Working Conditions

5. Safety 6. PPE
You will work in a safe Your company will
and healthy environment provide you with
on this project free from personal protective
intimidation. equipment (PPE).

7. Compliance 8. Wellbeing
You must comply with You will be provided
the health and safety with washroom
requirements of the facilities, prayer rooms
project at all times. and rest areas on site

WWR Induction 2018

 3. Living Conditions

9. Accommodation 10. Transport

You will be provided with You will be provided with
clean, safe, and secure safe transport from your
accommodation that home to the site.
meets the UAE law. Wear your seatbelt!

11. Medical 12. Leave

Your employer will You are entitled to paid
provide you with annual leave as per
medical insurance. your employment
contract.

WWR Induction 2018

 Reporting a Grievance

If the worker welfare standards have not been met in any way you
can report this freely to the labour monitor

1 2 3
5 mins 24 hrs

WWR Induction 2018

End of Session Quiz
1. How many hours per day and per week can you work in the UAE?
2. Who pays for your visa and medical treatment?
3. Can you keep your passport?
4. What is the WWR freephone line for and what is the number?
5. How and when should you be paid?
6. What should you do if you have a dispute with your employer?

WWR Induction 2018

Thank you

WWR Induction 2018

SUPPORTING MATERIALS

WWR Induction 2018

 Report a Grievance: 8000-444-1705
If you feel that the worker welfare standards have not been met you can
report this freely to the labour monitor on 8000-444-1705

1 2 3
5 mins 24 hrs

 Call alone from a quiet place
and select your language.
 It may take up to 5 mins to
connect you, please be patient
 You will speak to a translator
(your language) and an
operator (English) who will ask
you questions through the
translator.
 Tell them about your work on
the project and your company
 Describe your issue clearly
 You do not have to give your
name, but it will help to resolve
your issue
 Within 24 hours a confidential
report of your issue is sent to
the Labour Monitor
 If you have given your
contact details the monitor
may call you for more
information
 The issue will be passed to
the developer’s project team
to resolve
WWR Induction 2018
 The Worker Welfare Requirements
1. DISCRIMINATION
No worker shall be subject to discrimination on the basis of any
category protected by applicable laws, during recruitment or the
employment period.
2. HARASSMENT
Every worker shall be treated with dignity and respect. No worker shall
be subject to any form of harassment.
3. EQUAL PAY
Workers will receive equal pay for equal work. Women will receive
equal pay, treatment, evaluation and opportunity to male workers.
4. NO COMPULSORY PREGNANCY TESTS / CONTRACEPTION
Pregnancy tests will not be a condition of employment, nor will they be
demanded of workers. Workers will not be forced or pressured to use
contraception.
5. DISCIPLINARY PROCEDURES
Disciplinary procedures should be fully communicated, consistent and
in line with applicable laws and regulations.
6. NO FEES
Third parties are required to follow the ‘employer pays’ principle.
Workers will not bear any of the cost of recruitment and placement.
7. EMPLOYER-FUNDED TRAVEL
Foreign workers shall receive employer-funded air travel at the
commencement of their employment.
8. FORCED LABOUR
There shall not be any use of forced prison labour, indentured labour,
bonded labour, or other forced labour. All work must be voluntary.
9. CONTRACT TRANSPARENCY
Remuneration packages will be clearly communicated and agreed with
workers.
10. WAGES AND BENEFITS
Workers will be paid wages and benefits in accordance with their
employment contract and all applicable laws during the duration of the
contract.
11. WAGE PAYMENT
Workers shall receive their full wages on time and via WPS approved
electronic bank transfer.
12. END OF EMPLOYMENT
Workers shall receive all monies owed to them at the end of their
employment including severance pay, end of service gratuity, annual
leave balance and employer-funded air travel back to their home
country.
13. WORKING HOURS
Workers will not be required or forced to exceed the maximum working
hours of their employment contracts. These are specifically eight
regular working hours and a maximum of two overtime hours per day.
WWR Induction 2018
 The Worker Welfare Requirements

14. VOLUNTARY OVERTIME 22. LIVING CONDITIONS

All overtime hours worked must be voluntary and in accordance with all Housing and food standards must comply, at all times, with all applicable
applicable laws. standards, rules, regulations and/or requirements mandated under
applicable laws
15. OVERTIME REMUNERATION
23. TRANSPORTATION
Workers who complete overtime hours will be compensated as per the
Workers will be provided with safe, air-conditioned transportation that is
applicable laws and regulations.
compliant with applicable laws to and from their work site or an
16. LEAVE equivalent transport allowance.
Workers will receive remuneration consistent with applicable laws when 24. MEDICAL INSURANCE
availing annual leave, sick leave or maternity leave.
Workers will receive full employer-provided medical insurance, which
17. CHILD LABOUR will provide coverage in all places of work and residence.
No workers below the age of eighteen will be employed. 25. GUARANTEE OF LEGAL RIGHTS
18. FREEDOM OF MOVEMENT Workers are free to exercise all of their legal rights, with no retribution
from the employer for doing so.
Workers will be paid annual leave each year consistent with Applicable
Law. 26. INDUCTION ON PRINCIPLES
19. PERSONAL DOCUMENTS Prior to commencing work on the project, all workers will receive
induction on the WW policy and principles.
Worker’s identity documents or other valuable items, including work
permits and passports will not be confiscated or withheld. 27. GRIEVANCE MECHANISM
20. EMPLOYMENT BAN Workers will have access to a clear and concise grievance reporting
mechanism, which will provide multiple avenues of reporting, as well as
Workers are free to change employers at any time and will not be
providing anonymity if needed.
subject to employment bans.

21. HEALTH, SAFETY AND ENVIRONMENT

Workers will be provided with safe, secure and healthy working
environments.
WWR Induction 2018