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1.1. Internships abroad
1.2. Personal details
1.3. Meeting people and making conversation
1.4. Informal emails
 Unit 1: Gaining experience
Background information
 Benefits students gain from internships:

They get work experience.

They become more active and confident.

They may work for the same company later.

They can decide if this is the right career for them.

They can put on their CV.

An internship is a period of time that a student spends inside a company in order to
get on-the-job work experience. Internships can be done after obtaining a degree or
part-way through a course of study. The experience gained on an internship is helpful
for getting a job or for completing one's studies. Internships sometimes come with a
small salary and can be part-time or full-time. The word 'internship' is used for white
collar (professional) careers. The word 'apprenticeship' is used for blue collar
(manual/technical) careers. An apprenticeship combines practical on-the-job training
with relevant study.
Students benefit from internships in many ways:
• They gain valuable work experience.
• They have an advantage in the job market.
• They may be able to continue working for the same company later.
• They can decide if this is the right career for them.
• They are likely to gain confidence.
• They have real work experience to put on their CV.
This helps them stand out from graduates who have no work experience at all. A
socially concerned company may offer internships as a way of contributing to the
wider education and training process in society. But companies also have an incentive
to offer internships because they can receive money from the state for doing so, and
also because they can cherrypick the best interns for positions inside their company.
Most interns, however, do not end up working for the same company at which they
did their internship.
 NOUNS / NOUN PHRASES
- people from different cultures: những người
thuộc những nền văn hóa khác nhau
- personal relationship: mối quan hệ cá nhân
- academic: viện sĩ, học giả, giảng viên đại
học
- manament consultant: người tư vấn về quản
lý
- model: khuôn mẫu
- theory: học thuyết, lý thuyết
- practical term: thực tế
- attitude: thái độ
- punctuality: sự đúng giờ
- business: kinh doanh, thương mại
- making decisions: việc ra quyết định
- decision-making: khả năng ra quyết định
- formality: sự trang trọng, lễ nghi
- politeness: sự thanh lịch, thanh nhã
- role of women: vai trò của phụ nữ
- treatment of women: đối xử với phụ nữ
- work and life balance: sự cân bằng giữa
cuộc sống và công việc
- initiative: thế chủ động, sáng kiến
- consultation: sự tư vấn
- supervisor: người giám sát, quản đốc
- superior: cấp trên, đàn anh đàn chị
- the above areas: những lãnh vực kể trên
- comparison: sự so sánh
- first-hand experience: trải nghiệm mắt thấy
tai nghe
- training employee: đào tạo nhân viên
- ability: khả năng
- colleague: đồng nghiệp
- key area: lĩnh vực quan trọng, lĩnh vực mấu
chốt
- personal development: sự phát triển
- international manager: người quản lý ở công
ty đa quốc gia
- raising awareness: nuôi nhận thức
- the do’s: điều nên làm
- the don’ts: điều không nên làm
- specific culture: nền văn hóa cụ thể
- case study: nghiên cứu trường hợp có thật
- behaviour: hành vi cư xử
- participant: người tham gia
- reality: thực tế
- intercultural skill: kỹ năng giao tiếp trong
môi trường đa văn hóa
- personal experience: kinh nghiệm cá nhân
- multicultural team: đội nhóm đa văn hóa
- business person: thương nhân, người kinh
doanh
- reason: lý do
- personal level: cấp độ cá nhân
VERBS / VERB PHRASES
- move through their career: phát triển sự
nghiệp
- come into contact with: dần dần liên lạc với
- google: tra google
- relate to: liên quan tới
- develop: phát triển
- find out: phát hiện
- be likely to: có khuynh hướng
- be expressed: được diễn đạt
- be required: được đòi hỏi, được yêu cầu
- discuss: thảo luận
- be open-minded: không thành kiến
- be tolerant of: chịu đựng
- include: bao gồm
- reflect on: suy ngẫm, phản ánh
- adapt: thích nghi
- be task-oriented: hướng tới công việc
- tend to: có khuynh hướng
- get along well: hòa thuận với, hòa hợp với
- share: chia sẻ
- share goal: có cùng mục tiêu
OTHER PHRASES
- versus (prep): trái ngược với
- in relation to: liên quan tới
- unless (conj): trừ khi
- in particular: nói riêng, cụ thể
etc. vân vân
As a person moves through their career, they are likely to come into contact with people from
different cultures. How do cultural differences relate to work and business? Many academics
and management consultants have developed theories about this. Google the Hofstede
model and the Trompenaars model to find out more.
In practical terms, cultural differences are likely to be expressed through attitudes to:
• the importance of personal relationships in business
• punctuality
• making decisions (e.g. quick versus slow decision-making)
• formality (e.g. the use of first names)
• the treatment of women
• taking the initiative (e.g. whether consultation with superiors is required)
• work-life balance, etc.
________
Students may want to discuss the above areas in relation to their own culture, although
comparison with other cultures might be difficult unless students have first-hand experience.
Training employees to develop their ability to be open-minded and tolerant of colleagues
from other cultures is a key area of personal development for international managers.
Training in this area may include raising awareness (e.g. of the do's and don'ts in specific
cultures), using case studies to look at successful and unsuccessful behaviour, and asking
participants to reflect on their own experiences. In reality, intercultural skills come as much
from direct personal experience as they do from reading and training. Most people have a
natural ability to adapt their bel1aviour when working in another country or in a multicultural
team. Business people in particular, who are task-oriented, tend to have good intercultural
skills. The shared goal of doing business together is a good reason to get along well on a
personal level.
 Unit 1: Gaining experience

Background information
 Culture differences mean the differences in :

• personal relationships in business

• punctuality

• making decisions (e.g. quick versus slow decision-making)

• politeness (e.g. the use of first names)

• roles of women

• work and life balance

=> Find two cultural differences between Vietnam and Western country in business
Discussion
1 Read the statements. Do you agree or disagree with them?
Tell your partner why.

1. An internship is an essential part of a university education.

2. It’s normal to work without pay when you are an intern.

3. Every student needs to experience life in another country.

4. It isn’t difficult to adapt to a different culture.

1. An internship is an essential part of a university education.
- No, I don’t agree. I think you learn about your subject at university, but you only get real
professional experience in your first job.
- Why is an internship so important? Because it demonstrates that you're able to apply your

academic knowledge to real-world experiences. More often than not, companies seek out
candidates with prior experience in their field.

2. It’s normal to work without pay when you are an intern.

- It depends there are both paid and unpaid internships. In unpaid internships you don't

get paid anything but you have to work.

- The short answer is, yes, as long as the intern, not the employer, is the “primary beneficiary”

of the work arrangement.

- An unpaid opportunity at your dream employer will provide a more valuable experience than
a paid opportunity that is unrelated to your career goals.
- An unpaid opportunity at your dream employer will provide a more valuable experience than

a paid opportunity that is unrelated to your career goals.

3. Every student needs to experience life in another country.
- One of the biggest advantages of studying abroad is the chance to experience another
culture that's entirely different from your own. This enriching experience will help you see
things in a different perspective. You will get to try new food, visit new places, listen to

traditional music and lots more.

4. It isn’t difficult to adapt to a different culture

- Adapting to a new culture is an ongoing process. It may be challenging at times, but
most students who experience culture shock agree that going through this transition helped
them to learn more about themselves and to develop greater confidence in their ability to
navigate new situations.
- Adapting to a new culture is not easy. When you move abroad, especially when the culture is
very different from your own, you will be frustrated.
 CHINESES INTERNSHIPS IMPRESS EMPLOYERS
What is the most important information in your CV? Your school or university? Your
degree subject? Your grades? The answer is: none of these. According to the
Confederation of British Industry, 80% of employers first look at the experience and
skills you acquire on an internship.

Work experience is now an essential part of a university education. But competition for
places in Europe and the US is fierce, so more and more students are doing their
internships in China. As the second biggest economy in the world, China has lots of
opportunities for interns to acquire experience. It also offers the chance to learn a new
language and to demonstrate the ability to live and work in a different culture.

‘It was very difficult to find an internship in the UK,’ says Shaun Duggan, a graduate in
business studies, ‘so I decided to go to Shanghai. It was the best decision of my life!
After a year in China, I’m more independent, more confident and better at working with
people who are different from me. When I came back to London, I had three interviews.
In each one, we talked about my experiences in China for most of the time, and all three
So how difficult is it to live and work in China? Julia Barton works for an agency that
sends students to work in multinational firms in Beijing. ‘There are four essential skills
for working across cultures. First of all, you need intercultural sensitivity, that is to say,
the ability to see things in different ways, and to understand how your own cultural
values are different from other people's.”

A second important skill is managing uncertainty. Barton gives the classic example of
attitudes to time. 'Americans and the British always want quick decisions. But Asians
generally prefer to take more time rather than make the wrong decision. Multicultural
teams need to be patient and live with uncertainty: Thirdly, successful interns adjust
their communication to the local style. 'Chinese organizations are hierarchical: says
Duggan. 'Everyone respects the boss. You need to think carefully before you speak,
and to be diplomatic.”

The fourth skill that impresses employers is the ability to build relationships between
people from different cultures. Sandra Kay describes her experience in Beijing. 'In
China, team spirit is very important. We always had lunch together, and we often went
out together after work. Now I work in an international team in Paris, and I encourage
REVIEW 1
Exercises 1, 2, 4, 8
International firm of consultants
-- international consultation
 Unit 1: Gaining experience
1.2 Personal details
 Unit 1: Gaining experience
1.2 Personal details

dollar : /ˈdɒl.ər/
euro: /ˈjʊə.rəʊ/
 Unit 1: Gaining experience
1.2 Personal details
 Unit 1: Gaining experience
1.2 Personal details
1.2 Personal details
Discussion:
Read the statements and decide if they are TRUE or FALSE.

1. An internship is the same thing as a part-time job.

2. We are usually paid during internship.
3. Normally, the time for internship is 1-3 months.
4. Internships are easy to get.
5. Internships always happen during the summer.
6. Vietnamese students cannot get internships in foreign companies.
7. There are no special intern programs for students with disabilities.
8. Most interns do not have to do any work during internships.
• 1. Companies and families both know approximately how much
money will come in and go out.
• 2. Due to the global economic situation, raw materials and
energy costs are rising.
• 3. The word 'internship' is used for white collar (professional)
careers.
• 4. Internships can be done after obtaining a degree or part-way
through a course of study.
• 5. In some companies, everybody works in the same office, with
every marketing person sitting next to a salesperson.
• 6. An internship is a period of time that a student spends inside a
company in order to get on-the-job experience.
• 7. There are regular meetings to share ideas and experience, not
just between sales and marketing managers, but with staff at
every level.
• 8. The word ' apprenticeship' is used for blue collar (manual /
technical) careers.
 WRITING
• 1. Students benefit from internship ………..
……………………………………………………….
• 2. The Internet has brought ………...
………………………………………………………...........
• 3. At the beginning of your career, the most important thing is
………...…………………………
• 4. After one or two years of working abroad
………………………………………………………
• 5. Working for a large electronics manufacturer, you
……………………………………………..
• 6. Everything went well and, at the end of the internship,
………………………………….
 Unit 1: Gaining experience
1.2 Personal details
 Unit 1: Gaining experience
1.4 Speaking: Meeting people and making conversation

Conversations Where are the Do they know extra information

speackers? each other? (Where do they
work?...)

4
 Unit 1: Gaining experience
1.4 Speaking: Meeting people and making conversation
 Unit 1: Gaining experience
1.4 Speaking: Meeting people and making conversation
 Unit 1: Gaining experience
1.4 Speaking: Meeting people and making conversation
 Roleplay
Tom: Is this your first visit to HCM city?
Kate: Yes. It's quite hot in here.
Tom: Yes, it is. My name's Tom, a production manager.
Mary: Pleased to meet you. I'm Mary. I work in finance sector.
By the way, can you recommend a good restaurant in town?
Tom: Oh, If you like Korean food, Kumo is very good.
Kate: Hi, Mary. Long time no see. How are you doing?
Mary: Good. Tom, this is Kate, my old friend. Kate, this is Tom.
Kate: Where are you from, Tom?
Tom: I live in Da Nang, but I work here, in HCM city.
Mary: Do excurse me, I must go to prepare for my
presentation.
Kate: Oh, OK. Tom, is there anything interesting to do in this
city?
Tom: Well, if you like sightseeing, there are some interesting
places to visit.
 Unit 1: Gaining experience
1.5 Writing: Informal emails
 Unit 1: Gaining experience
1.5 Writing: Informal emails
 Unit 1: Gaining experience
1.5 Writing: Informal emails
 Unit 1: Gaining experience
1.5 Writing: Informal emails