INTRODUCTION TO

MANAGEMENT
ARE YOU
BUSY???
 TIME
MANAGEMENT
Make a list of all your current, upcoming and routine
goals
Rank your goals according to importance

Lists the activities/tasks necessary to achieve your

goals.
Divide these activities/tasks into categories using A,B
and C classification
THE ABC’S OF
MANAGING
YOUR TIME
Schedule your activities/tasks according to the priorities set

Plan your to-do list each day so that includes a

mixture of A, B and C activities/tasks
Recognize that technology makes it too easy to stay
connected.
Realize that your priorities may change as the
day or week proceeds.
Remember that your goal is to manage getting your
work done as efficiently and effectively as you can.
 WHO IS A MANAGER?

Manager: someone who coordinates and oversees the

work of other people so that organizational goals can be
accomplished
WHAT DOES IT MEAN TO BE A MANAGER
TODAY…..
 https://hbr.org/2021/04/what-does-it-mean-to-be-a-manager-today

 Normalization of remote work

 Acceleration in use of technology to manage employees
 Employees’ changing expectations.
 Develop empathy skills through vulnerable conversation practice
 Empower a new manager mindset by creating a network of support
 DEFINITION OF MANAGEMENT

According to Harold Koontz, “Management is an art of getting things done through

and with the people in formally organized groups. It is an art of creating an
environment in which people can perform and individuals can co-operate towards
attainment of group goals”
MANAGEMENT IS……

Art Science
MANAGEMENT IS AN ART…
Artist
 Craft (Master Craft)
 Vision (to realize art)
 Communication (artist communicate
their vision)
Businessman
 Craft (Dealing with people and
expressing verbally)
 Vision (Imagination to redesign
organization)
 Communication (great leaders inspire)
 MANAGEMENT AS ART AND SCIENCE
 Practical Knowledge/Intelligence
 Problem Solving
 Individual Approach/Personal Skill
 Creativity
 Perfection through practice
 Result oriented/Goal oriented
 Initiative
 It is a systematic decision making
process
 Output varies, inputs being the same
 Process of management is universally
followed
 Principles of management are
universally accepted
 Experimentation and Observation
 Cause & Effect Relationship
 PROBLEM SOLVING

DEFINE THE GENERATE

 The term problem-solving refers to the PROBLEM NEW IDEAS
mental process that people go through
to discover, analyze, and solve IMPLEMENT
EVALUATE
AND
problems. AND
SELECT
EVALUATE
SOLUTIONS
APPROACHES
 SYNTHESIS

BRAINSTORMING

ROOT CAUSE ANALYSIS

MIND MAPPING

LEARN FROM MISTAKE

 HOW CREATIVE PROBLEM SOLVING IS
HELPING THE INDUSTRY?

Creative problem solving is much in demand especially in managerial

roles. CPS as a tool can help managers to confront and overcome
complex and non-routine challenges. CPS as a means can empower
young managers to build reliance in a fast-paced knowledge world
where they can look to apply creativity and cognitive processing.
 CREATIVITY

Creativity is defined as the tendency to generate or recognize ideas,

alternatives, or possibilities that may be useful in solving problems,
communicating with others, and entertaining ourselves and others.
CREATIVE MANAGERS…

 Should have an ability to invent

 An attitude to accept novelty
 A process to follow
 Have knowledge
 Have motivation
Intelligence can be define as the ability to understand , learn
and think to solve complex problem and to make decision
 KINDS….

Cognitive intelligence

Practical intelligence

Emotional quotient
Levels of Management
 LEVELS OF MANAGEMENT

First-Line Managers: manage the work of non-managerial

employees

Middle Managers: manage the work of first-line managers

Top Managers: responsible for making organization-wide

decisions and establishing plans and goals that affect the entire
organization
WWhy are Managers important
REASONS

 Organizations need their managerial skills and

abilities now more than ever
 Managers are critical to getting things done
 Managers do matter to organizations
WHAT DO MANAGERS DO?
MANAGEMENT FUNCTIONS

 Planning: Defining goals, establishing strategies to achieve

goals, and developing plans to integrate and coordinate activities
 Organizing: Arranging and structuring work to accomplish
organizational goals
 Leading: Working with and through people to accomplish goals
 Controlling: Monitoring, comparing, and correcting work
MANAGEMENT FUNCTIONS
MINTZBERG’S MANAGERIAL ROLES
QUALITIES OF AN EFFECTIVE MANAGER

Leadership Experience
Communication Knowledge
Organisation Time Management
Delegation Confidence
Respect Company Culture
SKILLS NEEDED AT DIFFERENT MANAGERIAL LEVELS
CHALLENGES FACING MANAGERS TODAY AND INTO THE FUTURE

 Focus on technology
 Focus on innovation
 Focus on social media
 Focus on ethics
 Focus on political uncertainty
 Focus on the customer