Professional Documents
Culture Documents
To demonstrate competence in this unit, you must be assessed as satisfactory in each of the
following assessment tasks.
Trainer/Assessor
Signature
This unit describes the performance outcomes, skills and knowledge required to handle food safely
during the storage, preparation, display, service and disposal of food. It requires the ability to follow
predetermined procedures as outlined in a food safety program.
The unit applies to all organisations with permanent or temporary kitchen premises or smaller food
preparation areas. This includes restaurants, cafes, clubs, and hotels; tour operators; attractions;
function, event, exhibition and conference catering; educational institutions; aged care facilities;
correctional centres; hospitals; defence forces; cafeterias, kiosks, canteens and fast food outlets;
residential catering; in-flight and other transport catering.
Safe food handling practices are based on an organisation’s individual food safety program. The
program would normally be based on the hazard analysis and critical control points (HACCP)
method, but this unit can apply to other food safety systems.
It applies to food handlers who directly handle food during the course of their daily work activities.
This includes cooks, chefs, caterers, kitchen hands and food and beverage attendants.
Food handlers must comply with the requirements contained within the Australia New Zealand Food
Standards Code.
In some States and Territories businesses are required to designate a food safety supervisor who is
required to be certified as competent in this unit through a registered training organisation.
Food safety legislative and knowledge requirements may differ across borders. Those developing
training to support this unit must consult the relevant state or territory food safety authority to
determine any accreditation arrangements for courses, trainers and assessors.
What the student can expect to learn by studying this unit of competency
Yourtrainer/assessor will confirm assessment submission details for each assessment task.
Academic integrity, plagiarism and collusion
Academic Integrity
Academic Integrity is about the honest presentation of your academic work. It means acknowledging
the work of others while developing your own insights, knowledge and ideas.
As a student, youare required to:
• Undertake studies and research responsibly and with honesty and integrity
• Ensure that academic work is in no way falsified
• Seek permission to use the work of others, where required
• Acknowledge the work of others appropriately
• Take reasonable steps to ensure other students cannot copy or misuse yourwork.
Plagiarism
Plagiarism means to take and use another person's ideas and or manner of expressing them and to
pass them off as your own by failing to give appropriate acknowledgement. This includes material
sourced from the internet, RTO staff, other students, and from published and unpublished work.
Plagiarism occurs when you fail to acknowledge that the ideas or work of others arebeing used,
which includes:
• Paraphrasing and presenting work or ideas without a reference
• Copying work either in whole or in part
• Presenting designs, codes or images as yourown work
• Using phrases and passages verbatim without quotation marks or referencing the author or
web page
• Reproducing lecture notes without proper acknowledgement.
Collusion
Collusion means unauthorised collaboration on assessable work (written, oral or practical) with
other people. This occurs when a student presents group work as their own or as the work of
someone else.
Collusion may be with another RTO student or with individuals or students external to the RTO. This
applies to work assessed by any educational and training body in Australia or overseas.
Collusion occurs when youwork without the authorisation of the teaching staff to:
• Work with one or more people to prepare and produce work
• Allow others to copy your work or share your answer to an assessment task
• Allow someone else to write or edit yourwork (without rto approval)
• Write or edit work for another student
• Offer to complete work or seek payment for completing academic work for other students.
N/A
Unit outcome
•This unit is not graded and the student must complete and submit all requirements for the
assessment task for this cluster or unit of competencyto be deemed competent.
• Students will receive a 'satisfactorily completed' (S) or 'not yet satisfactorily completed (NS)
result for each individual unit assessment task (UAT).
• Final unit result will be recorded as competency achieved/competent (C) or competency not
yet achieved/not yet competent (NYC).
Prerequisite/s
Nil
Co-requisite/s
Nil
Foundation Skills
The Foundation Skills describe those required skills (learning, oral communication, reading, writing,
numeracy, digital technologyand employment skills) that are essential to performance. Foundation skills
essential to performance are explicit in the performance criteria of this unit of competency.
Relevant Legislation
All assessment tasks will ensure that the principles of assessment and rules of evidence are adhered
to.
The principles of assessment are that assessment must be valid, fair, flexible, reliable and consistent.
The rules of evidence state that evidence must be sufficient, valid, current and authentic.
AQF Level
AQF levels and the AQF levels criteria are an indication of the relative complexity and/or depth of
achievement and the autonomy required to demonstrate that achievement.
All assessment tasks must ensure compliance with the requirements of AQF level and the AQF level
criteria. For more information, please visit http://www.aqf.edu.au/
Further Information
Additional Information
• This information will be managed by the provisions of the Privacy Act and the Freedom of
Information Act.)
• Students are required to satisfactorilycomplete and submit all assessment tasks that
contribute to the assessment for a unit.
• Studentswillbe provided with one more attempt to complete this Unit assessment pack
(UAP) if trainer/assessor deems them not satisfactorily completed (NS) in any Unit
assessment task (UAT).
• Unit Pre-Assessment Checklist (UPAC) will be reviewed by the trainer/assessor to ensure
the student is ready for the assessment.
• Feedback regarding this Unit Assessment Pack (UAP) can be emailed to the compliance
and quality assurance department/administration department in your RTO for
continuously improving our assessment and student resources.
Feedback to student
Feedback on students’ assessment performance is a vital element in their learning. Its purpose is to
justify to students how their competency was assessed, as well as to identify and reward specific
qualities in their work, to recommend aspects needing improvement, and to guide students on what
steps to take.
Feedback defines for students what their trainer/assessor thinks is important for a topic or a subject.
At its best, feedback should:
• Be provided for each Unit Assessment Task (UAT)
• Guide students to adapt and adjust their learning strategies
If students have not received proper feedback, they must speak to compliance and quality assurance
department/administration department in the RTO/person responsible for looking after the quality
and compliance services of the RTO.
Assessment type:
• Written Questions
Applicable conditions:
• All knowledge tests are untimed and are conducted as open book tests (this means you are
able to refer to your textbook during the test).
• You must read and respond to all questions.
• You may handwrite/use computers to answer the questions.
• You must complete the task independently.
• No marks or grades are allocated for this assessment task. The outcome of the task will be
Satisfactory or Not Satisfactory.
• As you complete this assessment taskyou are predominately demonstrating your written
skills and knowledge to yourtrainer/assessor.
• The trainer/assessor may ask you relevant questions on this assessment task to ensure that
this is yourown work.
Location:
• This assessment task may be completed in a learning management system (i.e. Moodle) or
independent learning environment.
• Yourtrainer/assessor will provide you further information regarding the location for
completing this assessment task.
Question 1: What is the importance of the food safety program? Write your answer in 100-150
words.
A food safety program is a written plan that implicates the rules a business must comply to ensure
that the food that is being served is safe for the customers to consume without any fear of risks or
potential hazards. it an effective and helpful tool to help restaurants safely process, handle, or make
monetary exchange for the products that could be harmful for the people, it is mandatory to help
protect people’s health.
Question 2: How you can access and use the relevant information from organisational food safety
program? Write your answer in 50-100 words.
Theres a lot of purposes and methods that is applied by the food safety program and should be
practiced in the workplace to avoid any hazards associated with food handling in the workplace. The
acts and regulations can be access via the Food Authority website (the URL defers depending on
which state you are in).
Question 3: Discuss the steps to follow policies and procedures in food safety program? Write your
answer in 100-150 words.
Question 4: How will you control the food hazards at critical control points? Write your answer in
100-150 words.
Maintaining the hazard and controlling your steps to help minimize the exposure of the said
potential risk to the customer is non negligible to avoid hefty fines, so understanding that hazard
identification and learning how to adapt to changes to avoid any future incidents is one of the main
tasks as a food handler according to the food safety law.
As aforementioned it is very important to monitor the workplace to make sure all the changes that
have been made are being followed and communicated to the staff effectively, monitoring at every
step with the rules established via HACCP (Hazard Analysis Critical Control Point) there are seven
basic principles that meet the stated goal:
• conduct a hazard analysis
• identify control points
• establish critical limits
• establish monitoring procedures
• established new methods of approaching
• verify procedure the help the employees get their training
• keep regular incident reports
There will be times when the policies that have been agreed on previously is not being followed by
the staff or is not reaching the state where the situation has been handled efficiently. In those cases,
it is important that the managers are able to identify those non-conforming ahead of time to be able
to tackle it proficiently without causing any losses for the business. For example: the oven mitts that
are used in the café for baking muffins has been wearing out, and the employees have failed to let
the manager know to buy a new one, an employee burned his hand while on duty. New rules have
been established to let the superiors know one month before the gloves start looking risky, but the
employees failed to do so again.
It is the manager’s’ duty to ensure workplace safety but it is important for everyone to be able to
work with each other, better communication has to be practices on site and staff must go through
intensive training before they are allowed back on site.
Question 7: What actions you must consider for incidents where food hazards are not controlled?
Write your answer in 100-150 words.
A few examples of preventative corrective actions: repairing broken equipment, throwing out food
that’s showing sign of rotting, transferring unrefrigerated perishable items into cold storage, etc.
A few actions must be taken if some incidents end up recurring and is out of control:
Stop the line or process and separate affected products.
Adjust process to bring the CCP under control and correct cause of risks
Document and record the steps taken
Consult with food safety authorities or any other organization deemed appropriate.
• keep perishable food items stored at/ below 5 degrees Celsius or above 60 degrees
to avoid the temperature danger
• store raw food below cooked food
• store food suitable, covered airtight containers
• avoid refreezing thawed food
Question 9: Discuss why and how to store food in environmental conditions for quality purposes?
Write your answer in 150-200 words.
Storing food is a traditional skill that has been used for decades after decades in times where there is
abundant supply to prepare for time when there is a scarce source of supply in the market.
The best range for food storage is a constant temperature between 40-60 degrees. avoid freezing
fresh foods, like fruits, veggies, spices.
Keep high-risk food 5<Celsius>60 to avoid food poisoning and avoid being a potential risk in the
workplace. take special care with high-risk foods. such as raw and cooked meat like chicken and
minced meat and food containing them, like pot pies, schnitzel, etc.
Food that are easily prone to going bad or potentially hazardous need to be kept at a constant
temperature to avoid food-poisoning bacteria from multiplying to dangerous levels. the temperature
where the bacteria gets the room to grow is between (5-60) degrees Celsius. controlling the
temperature of the food is extremely important in deeming to food safe to consume, proper steps
must be taken to ensure that the food is always prepared, cooked, chilled, or served properly to
minimize the risk if harmful levels of bacteria in the food that you sell.
Question 11: What is correct method to store food at controlled temperatures? Write your answer
in 100-150 words.
Potentially hazardous food that need to be stored at controlled temperatures include cold meats,
cold cooked chicken, etc. The AFSC states the below processes to apply to store the potentially
hazardous items at these correct temperatures:
1) If the food is sold cold, it must be store in a temperature below 5 degrees, e.g.: sandwiches,
salads
2) Food on display must be kept in a refrigerated condition to maintain quality
3) if the food display is meant to be sold fresh and hot, the temperature needs to be between
60-70 degrees, for example: service station selling fried food like: chicken nuggets, chippies,
etc.
The main step of learning to maintain a proper temperature to avoid the food from becoming a risk
to the customers is extremely important.
When heating up cold food stored below 5 degrees is being prepared make sure it reaches an
internal core temperature of 70 degrees Celsius for two minutes to avoid serving frozen food that
contains many potential risks.
Cool food safely to 21 degrees Celsius in two hours and then to less than 5 degrees Celsius within a
further 4 hours, this is the most effective and safe way to thaw frozen food out before they are
ready to be prepared/served.
Question 13: Discuss the importance of monitoring food temperature during preparation using
appropriate temperature measuring device? Write your answer in 50-100 words.
Question 14: What are the steps taken to protect the food from any contamination to ensure safety
of the food items? Write your answer in 100-150 words.
There must be step taken to ensure cross contamination doesn’t occur to protect customers’
health, I’ve noted some steps below:
Use clean utensils, plates, or containers to prevent cook food from being nixed up with raw
food.
Use gloves where you really need to mix with hands, otherwise use clean equipment pick up
food rather than hands.
Wear clean clothes.
Wash your fruits and veggies that are meant to be eaten raw under running water.
Question 15: How will you store, display, and provide single use items to protect from damage and
contamination? Write your answer in 50-100 words.
The main way to ensure that food is kept safe using single-use items includes: protecting the
single use item with packaging or a container; using dispensers that will allow only the
customers who will use the item to touch it; also make sure to store the said iem from
cleaning supplies to help prevent contaminating the item with hazardous chemical fumes.
There are 4 critical preventative measure that can applied for this situation that the
employer should follow during the display of single use items:
• make sure potentially hazardous food is displayed at a safe temperature.
• use cabinets or wind shields on display
• keep food away from open windows, doors, fans, and insect sprays
• protect food with food-grade clingwrap, bags, paper strips or containers.
Question 17: Write down the cleaning and sanitizing processes of the equipment, surfaces, and
utensils? Write your answer in 50-100 words.
Question 18: What is the use of the appropriate containers to prevent the accumulation of garbage?
Write your answer in 40-50 words.
Taking care of our environment is very important, and as a functioning member of the society its
normal to leave a footprint wherever you go but it matters how you chose to tale action against it, I
am noting a few measures below that help prevent recycle and prevent excess wastage:
Avoid single use items wherever possible, and when you do make sure it is environment friendly,
such as: using paper straws.
Question 19: How can you identify and report cleaning, sanitizing and maintenance requirements
with the appropriate person? Write your answer in 50-100 words.
People who handle food before it is served to the customer must maintain good personal
hygiene when handling and preparing food to minimize contamination, ive noted down
three steps below that help highlight this issue:
Never smoke, chew gum or touch food after using the toilet. if any activities where the
hands have been exposed to known bacterias, you need to clean and sanitise before. you
Question 20: Discuss the procedure to dispose and report the damage offood handling utensils?
Write your answer in 40-50 words.
Question 21: How can you maintain the food handling areas safely from animals and pests to
prevent any damage to the food or the equipment? Write your answer in one (1) or
two (2) sentences.
Store any food in tightly sealed containers to avoid it being contaminated from being exposed to
insects like flies, cockroaches, etc. make sure that the places that you store the food in are cleaned
regularly and is working properly to avoid the food being exposed to the temperature danger zone
Food identified for disposal must be held and kept separate as soon as it is discovered to avoid
contaminating any other food, and/or food handling area; that is because it becomes a hazard
and can cause serious illnesses for our customers.
The procedure to dispose of the food that has been deemed disposable is as stated below:
• clearly labelled as not safe or suspected of not being safe for consumption, has been
recalled by the supplier
• destroyed
• disposed of so that it is not any risk of being consumed by a person
• returned to supplier
• not on wastage list
Question 23: In what ways, you can dispose of food promptly to avoid cross-contaminations? Write
our answer in 50-100 words.
Store food in the optimal temperature in closed containers or covered in food grade cling wrap to
reduce the risk of cross contamination. encourage. the use of clean utensils, plates or containers to
prevent mixing up raw and cooked food, wherever possible use clean utensils instead of hands to
pick up food.
Second attempt:
Second attempt:
Student • I declare that the answers I have provided are my own work. Where I have
Trainer/Asse
ssor Name
Trainer/Asse I hold:
ssor
Declaration þ Vocational competencies at least to the level being delivered
Trainer/Asse
ssor
Signature
Date
Office Use Outcome of Assessment has been entered onto the Student Management System on
Only _________________ (insert date)
by (insert Name) __________________________________
Applicable conditions
• This skill test is untimed and conducted as an open book test (this means you are able to
refer to your textbook or other learner materials during the test).
• You will be assessed independently on this assessment task.
• No marks or grades are allocated for this assessment task. The outcome of the task will be
Satisfactory or Not Satisfactory.
• As you complete this assessment taskyou are predominately demonstrating your practical
skills, techniques and knowledge to your trainer/assessor.
• Trainer/Assessor may ask you relevant questions during this assessment task.
Location
• This assessment task may be completed in a learning management system (i.e. Moodleetc.)
or independent learning environment.
• Your trainer/assessor will provide you further information regarding the location of
completing this assessment task.
This assessment task is designed to evaluate your following skills and abilities:
• Skill to identify workplace and its stimulated environment.
• Skill to classify key features of local food safety compliance requirements.
• Skill to show use of safe food handling practices.
• Skill to take steps within scope of responsibility to ensure food handling areas.
• Skill to follow instructions for safe food handling.
• Skill to understand policies and procedures in food safety program.
• Skill toconclude food safety monitoring processes.
• Skill to complete documents required for food safety.
• Reading skills to collect, review, interpret/understand and analyze/review text-based
business information from a range/number of sources.
• Written and oral/speech communication skills to organize and deliver information to
effectively communicate about safe food handling.
• Numeracy/numbers- mathematical skills to interpret/understand mathematical data when
reviewing and analysing scenario/setting-situation business information.
• Skill to work independently/freely as well as collaboratively/together to make decisions
about safe food handling.
• Skill to interact/cooperate with others using appropriate conventions/systems when
communicating to, and consulting/discussing with stakeholders/interested parties.
• Ability/skill to sequence/in order and schedule/plan activities and manage communication.
• Skill to analyse relevant/appropriate information to identify scope/range of work, goals and
objectives and to evaluate/review options/other choices.
• Skill to use familiar/known digital technology to access/get to information, document
findings/results and communicate them to stakeholders.
• Computer
• Internet
• MS Word
• Printer or e-printer
• Adobe acrobat/reader
• Learning management system
Case Study
Under Standard 3.2.2 Food Safety Practices and General Requirements, the owners of food
businesses are responsible for making sure that people who handle food or food contact surfaces in
their business, and the people who supervise this work, have the skills and knowledge they need to
handle food safely.
The only exception to this requirement is for charitable or community fundraising events, which sell
food that is not potentially hazardous or that will be properly cooked and then eaten straightaway.
The skills and knowledge requirement was included in the standard to ensure that staff handle food
correctly and that it remains safe to eat.
Questions :
Question 1: What is included under Standard 3.2.2? Write your answer in 40-50 words.
Under standard 3.2.2 food safety practises and general requirements it is mandated any person
related to the workplace and who will come close to food handling areas or prepare food; that they
have been given the proper skills and knowledge training to do so to prevent any potential hazards.
Question 2: By reading the above given case, what do you mean by skill and knowledge?Write your
answer in 40-50 words.
By skill and knowledge according to the passage above they mean to say to understand the
processes that come with proper food handling safety, knowing how to apply them in real life to
avoid crisis situations, and learning how to properly communicate the methods to staff.
Hygiene measure: it is very important for people handling food to understand the trivial issue that
can occur due to cross contamination via touching food after touching for one example of person to
food hazard.
Safely storing food in safe temperature for best and fresh quality and avoid food poisoning.
Question 4: Give an example of your own to show difference between food safety issues and food
hygiene practices.Write your answer in 100-150 words.
Food safety: is related to incidents where the site is holding potentially hazardous food,
e.g: raw meat, cold sliced meat, eggs, etc. an example to show the problem in real life in
shown in the scenario stated below: a café thaws out their ham outside just on the
countertops instead of thawing it out following the 2-hour 4-hour method, this caused the
cold sliced meat to turn grimy and that got served making a customer very sick.
food hygiene practises: as covid 19 happened the whole world had to take a second look
at their own hygiene measure, hands need to be washed very frequently and after being
exposed to any activities such as: smoking, using the toilet, etc. an example to showcase
better hygiene measures: using masks for employees when they come close to food to
avoid any exchange of germs to keep the customers feeling protected.
Question 5: Where is the exception included for Food Safety Practices and General Requirements?
Explain in two (2) or three (3) sentences.
All working sites that serve food must follow the rules adhered on by food safety practises except for
charitable organisations who don’t sell any potentially hazardous foods, and will be eaten and
Question 6: According to you, how one can ensure that staff have the skills and knowledge they
need for their work? Write your answer in 50-100 words.
Making sure the staff has proper training before they are allowed to be on shift is very important
for a manager to avoid any accidents in work; because as a novice employee they might not
have the proper knowledge and skill to do a certain task if it had not been shown to them before
by a supervisor. creating intensive training modules and providing on the job training for a
month is required for an employee to feel comfortable with the way the workplace works.
Helping to encourage asking for help when they don’t feel comfortable doing a task.
Establishing accessible communicative platforms to be able to reach out to ask question to
anyone simultaneously as needed.
Question 7: Why skills and knowledge was included in the standard? Explain in one (1) or two (2)
sentences.
The skills knowledge was included for food handlers to understand how to store, prepare and keep
handling food that is safe for consumption.
Second attempt:
Second attempt:
Trainer/Asse
ssor Name
Trainer/Asse I hold:
ssor
Declaration þ Vocational competencies at least to the level being delivered
Trainer/Asse
ssor
Signature
Date
Office Use Outcome of Assessment has been entered onto the Student Management System on
Only _________________ (insert date)
by (insert Name) __________________________________
Assessment type:
• Presentation
Applicable conditions:
• This skill test is timed.
• Time allowed to deliver the presentation is 15-20 minutes.
• Time allowed to develop required resources for presentation is 3 weeks prior to the
presentation.
• You are expected to make 15-20 slides of PowerPoint presentation.
• Electronic devices are allowed during this assessment task.
• You must complete the task independently.
• No marks or grades are allocated for this assessment task. The outcome of the task will be
Satisfactory or Not Satisfactory.
• As you complete this assessment task you are predominately demonstrating your practical
skills, techniques and knowledge to your trainer/assessor.
• Trainer/Assessor may ask you relevant questions during this assessment task.
Location:
• This assessment task may be completed in an independent learning environment or learning
management system.
• Your trainer/assessor will provide you further information regarding the location of
completing this assessment task.
This assessment task is designed to evaluate your following skills and abilities:
• Skill to identify use relevant information from organizational food safety program.
• Skill todistinguish food control hazards at critical control points.
• Skill tofind and report non-conforming practices.
• Skill to undertake corrective actions within scope of job.
• Skill to identify food storage conditions for specific food type.
• Skill tofigure out temperatures of frozen items during storage.
• Skill tomake sure safety of food prepared, served and sold to customers.
• Skill torecognize clean and sanitise equipment, surfaces and utensils.
• Skill to understand food safety system principles.
• Skill to examine monitoring techniques for food safety.
• Skill to identify fixtures and small equipment required for food processing.
• Reading skills to collect, review, interpret/understand and analyze/review text-based
business information from a range/number of sources.
• Written and oral/speech communication skills to organize and deliver information to
effectively communicate about food safety.
• Numeracy/numbers- mathematical skills to interpret/understand mathematical data when
reviewing and analysing scenario/setting-situation business information.
• Skill to work independently/freely as well as collaboratively/together to make decisions
about food safety.
• Skill to interact/cooperate with others using appropriate conventions/systems when
communicating to, and consulting/discussing with stakeholders/interested parties.
• Ability/skill to sequence/in order and schedule/plan activities and manage communication.
• Skill to analyse relevant/appropriate information to identify scope/range of work, goals and
objectives and to evaluate/review options/other choices.
Skill to use familiar/known digital technology to access/get to information, document
findings/results and communicate them to stakeholders.
• Computer
• Internet
• MS Powerpoint
• Printer or e-printer
• Adobe acrobat/reader
• Learning management system
Suppose you are a supervisor at ABC factory which provides packaging and storing services for food
items. Your company has planned induction training for the new employees, and has given you the
task to provides training to them. You are required to prepare and give a presentation to the new
employees in your factory.
Second attempt:
Second attempt:
Student • I declare that the answers I have provided are my own work. Where I have
Trainer/Asse
ssor Name
Trainer/Asse I hold:
ssor
Declaration þVocational competencies at least to the level being delivered
Trainer/Asse
ssor
Signature
Date
Office Use Outcome of Assessment has been entered onto the Student Management System on
Only _________________ (insert date)
by (insert Name) __________________________________