SMALL BUSINESSES AND THEIR CHALLENGES

FOR THE YEAR 2021-2022: A CASE OF BRGY.

CROSSING CALAMBA CITY, LAGUNA

ALOLOR, PRINCESS ANDREA B.

BANTOGOY, JAMEL B.
CORPORAL, IVHIE R.
LAMOSTE, ALYSSA REARL V.
MOLINA LYKA M.
VILLARUEL, ANGEL S.
 • INTRODUCTION
• SIGNIFICANCE OF THE STUDY
• STATEMENT OF THE PROBLEM
• HYPOTHESIS OF THE STUDY

CHAPTER 1 • CONCEPTUAL FRAMEWORK

• SCOPE AND DELIMITATION
• QUESTIONNAIRE
• DEFINATION OF TERMS
• METHODOLOGY
• POSSIBLE STATISTICAL TREATMENTS
INTRODUCTION
• Small business owners play a crucial role in driving economic growth
and fostering innovation in today's dynamic marketplace.
• As the backbone of the global economy, these enterprising
individuals courageously embark on ventures that reflect their
passion, vision, and determination.
• Despite their significance, small business owners often face
unique challenges, ranging from limited resources and fierce
competition to regulatory complexities and even a financial crisis.
• The analysis will conduct in Brgy. Crossing, Calamba City, Laguna.
• This can be done in the time of their business hours.
 • This research aims to delve into the world of small
business owners, shedding light on their obstacles and the
factors that lead to their growth and sustainability.
SIGNIFICANCE
OF THE STUDY • The significance of this study lies in its potential to empower
small businesses with a holistic understanding of the
interconnectedness between supply chain management,
customer relations, and competitor analysis to the business
performance.
 This study is conducted to benefit
the following:
• Small/aspiring business owners - this study also gives significance to the business or aspiring business
owners men who want to build up and engage in the field. This may serve as a guide to them as they put
up a business and give them a head start on the challenges that they may not encounter.

• Researchers - This study will benefit the researcher a knowledge that would be valuable and will help
them know the struggles and challenges faced by small business owners during a pandemic.

• Future researcher – This study will serve as a reference for researchers on the subject of research in the
same field. This will serve as a guide to further develop the research with the connection to the variables
used.

In conclusion, this paper demonstrates small business and their challenges during the coronavirus pandemic
 STATEMENT OF THE PROBLEM

• The statement of the problem is designed to help the researchers to do

this study. It will serve as a guide in order to do the study. It will
identify and help to solve the research problem. This will clarify why
this study is valuable. The study sought to determine the small
businesses and their challenges for the year 2021-2022: A case of
Brgy Crossing, Calamba City, Laguna.
 1. Small business owners in Brgy. Crossing Calamba City, Laguna, and the
challenges they encountered for the year 2021-2022 in terms of:
i. Customer Relation
ii. Supply chain management
iii. Competitors

2. Are there any significant effects on the business performance of small business
owners of Brgy. Calamba City Laguna in the year 2021-2022 in terms of:
iv. Customer Relation
v. Supply chain management
vi. Competitors
 H1 - There are significant challenges for the year 2021-
2022 in terms of:
HYPOTHESIS • Customer Relations
OF THE STUDY • Supply Chain Management
• Competitors
The study’s objective is to affect small
Businesses during 2021-2022 located
in Brgy. Crossing, Calamba City, HO -There are no significant challenges for the year 2021-
Laguna 2022 in term of:
• Customer Relations
• Supply Chain Management
• Competitors
 •Input •Process •Output

• Customer
• The Research • Business
Relations
used Self- Performance
CONCEPTUAL Constructed
• Supply
FRAMEWORK Chain
• Questionnaire
Management
and Statistical
Treatment
• Competitors
SCOPE AND DELIMITATION
• The coverage of this study is all about the challenges of small
business owners for the year 2021-2022. The study consists of
randomly chosen respondents in small business owners in the
market.
• The study focused to determine the challenges of the small
entrepreneurs because it determines the effect of those
challenges to their business performance.
• The researchers will use survey questionnaires to know the
perception of the respondents.
 CONSUMER RELATIONS SUPPLY CHAIN MANAGEMENT

• I am happy with the overall effectiveness of my current • I have more than 1 supplier for my products
customer relations strategy.

• My business strives to establish long-term relationships with

• I am happy with or about strong relationships with
my suppliers
customers.

• My business extends its supply chain beyond its

• My customers repeat their purchases
customers/suppliers

• I am glad to meet my customer's needs and wants. • My business struggles to manage its supply chain.

• I enjoy interacting with my customers. • I audit the performance of supply chain operations regularly.
QUESTIONNAIRE
COMPETITORS EFFECT

• In relation to competitors, my business responds more • I use strategies or initiatives in my business to improve
quickly and effectively to changes and needs of the client. customer satisfaction and retention.

• In relation to competitors, my business develops and • I am happy with my annual profit.

markets new products more quickly and effectively
• I am happy with my sales growth.
• I am aware that I had 2 or more direct competitors I
considered as my rivals in the market. • My business can stand out from our rivals with the help of
our business marketing efforts.
• I am aware of my competitor’s pricing strategy.
• I am happy with the overall performance of my business
• I monitor my competitor’s activities.
 • Competitors – a business that offers the same or similar goods or services to your

customers.

• Small business owners - are entrepreneurs who run businesses with fewer employees

DEFINITION and generally have lower revenue compared to larger corporations.

OF TERMS • Supply chain – a sequence of processes involved in the production and distribution

of a commodity.

• Business performance – it usually refers to a company’s achievements measured

using a number of metrics known as key performance indicators (KPIs).

 • Customer relation – a method that is used by the company to

engage with its customers and improve the customer experience.

DEFINITION • Research Literature - to determine the parts of an area that have

OF TERMS not yet been thoroughly examined.

• SME- Small and Medium Enterprises

• MSME- Ministry of Micro, Small & Medium Enterprises

 Research Design Quantitative Research

Population Small business owners of Brgy. Crossing, Calamba

City, Laguna

METHODOLOGY Sample 20 Selected small business owners

Sampling Technique Purposive sampling technique

Research Instrument Self-checklist

 Percentage and Frequency Distribution

POSSIBLE This was the statistical treatment used to

STATISTICAL identify the percentage of the business owners
who answered in majority
TREATMENTS
Formula:
x 100
CHAPTER 2
Review of related literature
• This study intends to uncover the issues that small business
owners will encounter in 2021–2022 in terms of customer
relation, supply chain management, competitors.

• Customer Relations
FOREIGN
LITERATURE • Supply Chain
management

LOCAL • Competitors
LITERATURE
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