Professional Documents
Culture Documents
Ashfaque Amazon
Ashfaque Amazon
Creation of Job
• 30,000 people employed in 2019 and 10,000 in 2020 alone.
• 240,000 direct and indirect job opportunities supported in 2019
Source: https://blog.aboutamazon.eu
Amazon’s Effect in India’s Economy
● Over 50% of their sellers are from Tier II and below cities
● 90% sellers use Amazon logistics and fulfilment services
● Enabling Entrepreneurs by providing them a platform
that caters
○ 200 Amazon owned delivery stations
○ 15 Hubs for prime now program
○ 700 service partner delivery stations
Source: https://blog.aboutamazon.eu
Amazon strategy for success
● Focuses on long term plan rather
than short term plan
● What will be good for the
customer
● Develop
s strategies on
that don't change
factors
● Selection, low price and
fast delivery
Continued…
● Emphasizes on the importance of customer satisfaction
instead of the competitor
● Accept payment in the local payment method
Eg: Cash on delivery, credit card
● Uses regional languages for marketing
Eg: scan and pay in India at local stores and
Amazon go in US
Marketin
g
Strategies
‘Glocally’
Globally but act locally
COMMERCIALS
● Creative
● Emotional
KNOWING YOUR CUSTOMER SEGMENT
Offline Store
Cost Leadership Strategy
● Generic strategy for
competitive advantage
● Maximum operational
efficiency
● Process Automation
● Continuous
improvement
Location Strategy ( How Amazon
select country for operation)
Source: https://medium.com/@alexlee611/a-case-study-on-international-expansion-when-amazon-went-to-china-3c5445b21fe7
Financials
3. Food Delivery: Deliveroo (UK Food Delivery) - $575 million because they have
previously entered the market and failed closing it in 2019.