General communication

General communication is a type of communication in which people share

not only information, ideas, and feelings, but also their opinions on any
general topic. It essentially involves any interaction between arbitrary
people discussing mundane topics, regardless of communication mode.
Business communication methods, processes, types, and principles, for
example, are nearly identical to those of general communication.

General communication is defined as a person’s ability to communicate

through his or her words, deeds, or actions. When discussing technical
communication, it refers to communicating technically through the use of a
phone, the internet, and other devices. Communication is critical for
transmitting feelings from one person to another.
Except for business, general communication consists primarily of general messages. There
is no set pattern of communication in this communication because it is less formal and less
well organized. People generally express or share their emotions, feelings, and opinions with
one another. It can be partial and subjective at times, but it can also contain factual
information. General or personal matters are mostly discussed in general communication.

General communication is commonly referred to as casual conversations, whereas technical

communication is more formal conversations in which both parties are aware of the specific
topic of conversation. There are no such boundaries for conversation in general
communication, but this is not the case in technical communication. In general
communications, feelings, emotions, and behavior are used to understand the other person,
whereas, in technical communication, only technical words are used to communicate rather
than going emotionally.

In your daily life, you can see the best examples of general and business communication.
When you’re with your friends, you talk casually, share your personal feelings and emotions,
and use informal language. On the other hand, when you’re at work with your coworkers and
leaders, you talk formally and have some business-related talk, which falls under the
category of business communication.
You must have read and understood the distinctions between general
and business communication. All of these have different applications
and significance; it just depends on where you apply them. There are
no rules in general communication; only the rules of etiquette and
manners apply.

It is critical that what you are conveying is accurate; if it is not, those

who are aware of your inaccuracy will question the credibility of what
you are saying. You may want to add your opinion to what you’re
saying at times, but it’s critical that everyone understands that you’re
doing so. Business communication, on the other hand, is governed by
a plethora of rules and regulations, and effective communication is a
fundamental skill in the business world.
Technical communication (or Tech Comm) is communication of technical subject
matter such as engineering, science, or technology content. The largest part of it tends to
be technical writing, though importantly it often requires aspects of visual communication
(which in turn sometimes entails technical drawing, requiring more specialized training).
Technical communication also encompasses oral delivery modes such as presentations
involving technical material. When technical communication occurs in workplace
settings, it's considered a major branch of professional communication. In research or
R&D contexts (academic or industrial), it can overlap with scientific writing.

Technical communication is used to convey scientific, engineering, or other technical

information.[1] Individuals in a variety of contexts and with varied professional credentials
engage in technical communication. Some individuals are designated as technical
communicators or technical writers as their primary role; for some others, the role is
inherently part of their technical position (e.g., engineers). In either case, these
individuals utilize appropriate skills to research, document, and present technical
information as needed. Technical communicators may use modalities including paper
documents, digital files, audio and video media, and live delivery.
The Society for Technical Communication defines the field as any form of communication
that focuses on technical or specialized topics, communicates specifically by using
technology, or provides instructions on how to do something.[2][3] More succinctly, the
Institute of Scientific and Technical Communicators defines technical communication as
factual communication, usually about products and services.[4]

The European Association for Technical Communication briefly defines technical

communication as "the process of defining, creating and delivering information products
for the safe, efficient and effective use of products (technical systems, software,
services)".[5]
Whatever the definition of technical communication, the overarching goal of the practice
is to create easily accessible information for a specific audience.
 Distinction between general and technical communication-
General Communication Technical Communication
1. General communication conveys a general message.
2. General communication is informal in style and approach. 1. Technical communication conveys a technical message.
3. General communication does not have a set pattern of 2. Technical communication is mostly formal.
communication.
3. Technical communication follows a set pattern.
4. It is mostly oral.
4. Technical communication can be done in both oral and written form.
5. General communication is not for specific audience.
5. Technical communication is always for a specific audience.
6. General communication doesn’t use technical aids, jargons,
6. Technical communication mostly involves jargon, graphs, tables etc.
tables, diagrams, graphics etc.
7. Technical communication aims at imparting information.
7. General communication aims at sharing and amusement.
8. Technical communication is brief and concise.
8. General communication has diffuseness.
9. Technical communication has clarity.
9. General communication can be vague or ambiguous.
10. Technical communication is of objective nature.
10. General communication is of subjective nature.
11. Technical communication has simplicity.
11. General communication can be pompous, decorative and
bombastic. 12. Technical communication is accurate and precise.
13. General communication related to life in general. 13. Technical communication is related to specific field profession.
14. General communication does not have a fixed format. 14. Technical communication has a fixed format.