Professional Documents
Culture Documents
External influences
Tax Function
External influences
Tax Function
Notes
Leading
Developing Established
► Tax team has a strategy to improve connections ► Tax team is connected with some key stakeholders across ► Tax team is well connected with key stakeholders across the
Internal with stakeholders across the organization and is
the organization, but not always involved with internal organization, and is effective at consistently assessing internal factors
influences often not involved in internal matters that may
matters that could impact the tax function that may impact the tax function
overview impact the tax function
► C-suite views tax function primarily as a cost ► C-suite, tax and operations periodically consult on ► Operations, tax and C-suite agendas are aligned
center strategic matters ► Tax and CFO meet regularly
► Minimal alignment between operations, tax, and ► Tax and business operations agendas are partially aligned ► Tax function is viewed as a strategic business partner across the
Strategy C-suite ► Tax strategy supports the company’s working capital enterprise
► Tax doesn’t report directly to the C-suite requirements as needed ► Tax strategy supports the company’s overall need for working capital
► Balancing responsibilities on an ad hoc basis to ► Balancing responsibilities to shareholders and the C-suite’s sensitivity
► Minimal focus on shareholders and the C-suite’s shareholders and the C-suite’s sensitivity to financial and to financial and reputational risks
sensitivity to financial and reputational risks reputational risks ► Comprehensive tax control framework in place and using technology
► Minimal processes in place to identify and manage ► Developing a tax control framework to track/manage tax risks
tax risks ► Uses processes to identify and manage risk on an ad hoc ► Maintains a corporate-wide methodology for identifying and
► Tax has limited interaction with the audit basis remediating risk
committee ► Tax has effective and structured interactions with the board of
Governance directors and audit committee
Leading
Developing Established
► Tax team is aware of some of the latest regulatory, ► Tax team is proactively monitoring the latest regulatory, economic
► Tax is mostly reactive in the review of the latest economic and industry trends, but not always informed of and industry trends and consistently analyzes how they may impact
External regulatory, economic and industry trends and how their potential tax impact the tax function
influences they may impact the tax function
overview
► Has a high level view on economic trends and ► Analyzes economic trends and related tax implications ► Analyze and consider tax impact of foreign exchange movements
their tax implications but no structured analysis ► Intermittently considers tax implications in emerging and ► Regularly assesses geographical and tax implications in emerging and
► Has not determined tax implications in emerging developed markets developed markets
Economic
and developed markets ► Monitors foreign exchange movements ► Understands economic trends and related tax implications
► Has limited or no awareness of emerging trends ► Has performed some benchmarking amongst select ► Regularly conducts benchmarking exercises amongst industry peer
within industry peer groups industry peers
groups and is considered “best in class”
► Minimal benchmarking performed amongst ► Has reasonable understanding of emerging trends amongst
Industry ► Regularly vets emerging trends amongst industry peer groups
industry peer groups industry peer groups
Leading
Developing Established
► The various tax function components are not ► Components of the tax function are integrated, may have
Tax function ► All components of the tax function are globally integrated, have
adequately integrated, do not have the necessary sufficient talent, time and budgets allocated but may not be
overview optimum talent, time and budgets allocated, are aligned with the overall
talent, time and budgets allocated, and are not aligned with the overall business strategy or achieve most
business strategy and achieve the organization’s tax goals and objectives
aligned with the overall business strategy goals and objectives
► In-country cash tax planning process/capabilities do ► Proactive review of tax rate compared to peers
► Cash tax planning strategy is performed on an ad hoc basis
not exist or are limited ► Tax is fully represented in business processes and functions (e.g. M&A)
only
► Inappropriate amount of tax budget allocated to tax ► Tax planning addresses short and long-term strategic opportunities
► Consulting procedures in place for M&A committees and tax
Planning planning ► Technology and data analytics are used to enable effective tax planning
► Periodic review of tax rate compared to peers
► Minimal review of tax rate compared to peers activities
Leading
Developing Established
► Accountability for compliance is unclear or each ► Centrally filed tax returns are available and scheduled status ► Available technologies are consistently leveraged for recurring
country finance/business unit exercises own reporting is provided to key stakeholders compliance activities
discretion in the use of internal/external resources ► Compliance activities are tracked and reported, with proactive ► Consistent compliance process and documentation are applied and
► Countries extract their own information from the prevention addressing late filing risks integrated across all geographies
ERP or other local systems ► ERP data is extracted and validated before use ► ERP data is sensitized to finance and tax needs, is consistent across
Compliance ► Independent decision making on compliance multiple processes, and centrally provided for local compliance
methodology and issue resolution per country ► External suppliers are globally identified, contracted and managed
► Reactive approach to disputes and controversies ► Approach is effective in addressing most tax risks but has not ► Globally integrated, proactive approach to tax risk and controversy
► Minimal action taken around regional and global yet completely eliminated unexpected surprise issues management, supported across the enterprise, to Prevent, Manage and
resources, processes and systems for tax risk ► Group policies and procedures provide periodic visibility to Resolve controversy
management tax function for only the most significant uncertainties in ► Manage – mitigate the impact of controversy by gaining a full picture of
► Uncoordinated approach to tax controversy and risk controversy matters risks with a global tracking platform and harness tools to proactively
with little proactive tax controversy planning ► Tax strategy provides a standard approach to tax controversy manage them across multiple jurisdictions
► Use of a patchwork approach of professional and risk at a region or country level, with limited ► Prevent – stop controversy before it occurs with top-down governance,
Controversy services companies in multiple markets effectiveness systems and processes that enhance risk monitoring and compliance
► Resolve – utilize all available pre and post-filing resolution tools and
processes so the company can move forward
► A single tax operating strategy does not exist ► Additional technology tools and data analytics are being ► Regular or real-time tax dashboard reflect KPIs, and data analytics are
► Limited monitoring of tax policies evaluated utilized to enhance the tax function performance
► Tax talent development plan has not been designed ► Most tax policies are monitored and documented ► Tax policies have clearly defined governance, are Board approved and
► Tax strategy is partially linked to the organization's overall globally applied
strategy and updated infrequently ► Tax strategy is updated, continually monitored and aligned to overall
► Tax talent development plan and KPIs set in accordance with business strategy
Tax
Performance
tax strategy ► Tax talent development plan and KPIs set in accordance with tax strategy
Management
and measured
Impact
Identify and prioritize the actions below based on impact and urgency
Urgency
High impact, High impact, High urgency, Low urgency,
Recommended actions high urgency low urgency low impact low impact
► Align your tax strategy with your business and legal strategies following a transaction.
► Consider outsourcing business processes within your tax function
► Review how digital transformation and the digital economy will impact the tax
Strategy function
► Develop a plan to better align tax with the business and C-suite priorities
►
► Assess whether the company’s data is fit for Country by Country reporting (Action 13
of the OECD BEPS initiative)
► Review business processes to achieve potential savings
► Improve the tax function’s engagement with the enterprise around transformation
Enterprise
activities
►
► Enhance the effectiveness of the tax function with regard to managing risk and
providing governance oversight
►
Governance
Impact
Identify and prioritize the actions below based on impact and urgency
Urgency
High impact, High impact, High urgency, Low urgency,
Recommended actions high urgency low urgency low impact low impact
► Determine the tax impact of changes in the regulatory environment resulting from Brexit, US tax reform or other geopolitical changes
Regulatory
► Improve the tax function’s monitoring and responsiveness to regulatory changes
► Take into account both business and tax issues when assessing US tax reform’s impact
►
► Formulate a plan to improve how the tax function addresses and responds to economic changes
►
Economic
► GENERAL: Better prepare the tax function to address and respond to industry trends
► AUTO HOT TOPIC: Align with e-mobility, digitalization and connected cars strategies and developments
► BCM HOT TOPIC: Consider taking advantage of increasing tax reporting regulations to enhance the customer experience
► CPR HOT TOPIC: Review the current operating model to determine if it is fit for purpose
Industry ► GPS HOT TOPIC: Develop a plan to address cross border tax issues in direct, indirect and reporting areas
► HEALTH HOT TOPIC: Develop a plan to address cross border tax issues in direct, indirect and reporting areas in an increasingly
globalized environment
► INSURANCE HOT TOPIC: Better streamline your global tax reporting obligations across all aspects of the tax lifecycle
► LIFE SCIENCES HOT TOPIC: Determine where to locate Intellectual Property in an uncertain legislative environment
► M&E HOT TOPIC: Analyze the value of customer data you obtain through digital transactions from local tax, transfer pricing, and BEPS
perspectives on your supply chain
► MINING & METALS HOT TOPIC: Assess the impact of Robotics and Process Automation on your tax function
► O&G HOT TOPIC: Evaluate the tax impact from digital oil field operations and core services
► P&U HOT TOPIC: Evaluate the use of RPA across the tax function
► PRIVATE EQUITY HOT TOPIC: Manage the growing compliance burden and associated risks efficiently
► REAL ESTATE HOT TOPIC: Assess impact of regulatory developments on the underwriting of real estate investments and your
organizational model
► TECHNOLOGY HOT TOPIC: Evaluate whether your global supply chain is configured for Post BEPS IP alignment and supply chain
landscape
► TELECOM HOT TOPIC: Perform economic analysis of cloud-based business model and IP ownership
► WAM HOT TOPIC: Evaluate use of robotics and process automation to capture data for the tax compliance processes
►
Impact
Identify and prioritize the actions below based on impact and urgency
Urgency
High impact, High impact, High urgency, Low urgency,
Recommended actions high urgency low urgency low impact low impact
Planning
► Improve the methodology of identifying, managing and resolving tax controversy, disputes and litigation
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Controversy
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