INTENDED LEARNING OUTCOMES

Guess actions,
01 Explain the functions
of communication. 02 gestures and body
language correctly.

Give real life

examples for each
03 functions
communication.
of 04 Communicate
effectively.
CHARADES
Form teams of two and select one member who will guess a
word acted out by the other members of the team. The team that
guesses the most number of words wins.
Functions of
Communication
MISS JERSIE R. VENERACION
01 Control
Communication functions to
control behavior.
02 Social Interaction
Communication allows individuals to
interact with others.
03 Motivation
Communication motivates or
encourages people to live
better.
04 Emotional Expression
Communication facilitates people’s
expression of their feelings and emotion.
 Information
05 Dissemination
Communication functions to convey
information.
 Features of an
Effective
Communication
7 Cs of Effective Communication by Professors
Broom, Cutlip, and Center (2012)
 Completeness
Communication should include
everything.
Conciseness
Communication should be direct or
straight to the point.
Consideration
The speaker should always consider
relevant information about his/her
receiver.
Concreteness
Communication should be
supported with factual and real-life
examples and situations.
Courtesy
The speaker should respect the
culture, values, and beliefs of the
receiver.
Clearness
Uses simple and specific words to
express ideas.
Correctness
Eliminates negative impact,
increases credibility and
effectiveness of the message.
How do you become
an engaged listener?
1. Focus fully on the speaker.
2. Favor the right ear.
3. Avoid interrupting or trying
to redirect the conversation.
4. Show interest in what’s being
said.
5. Try to set aside judgement.
6. Provide feedback.
How to stay calm
under pressure?
1. Use stalling tactics.
2. Pause to collect own’s
thoughts.
3. Make one point and provide
example or supporting
information.
4. Deliver words clearly.
5. Wrap up with a
summary and then stop.