Development of EM Educational courses

• Topic: leaning the Emergency Department

• Target audience : Health care management and physicians , nursing staffs of ED ,
security supervisors and administrative medical directors and bed management officers
• Objectives :
• By the end of this course participants will be able to,
• 1) understand the basic concept of ED crowding
2) understand the lean six sigma strategy
3) apply the basic principles of lean sigma strategy
• 4) how to improve throughput to reduce the ED crowding through 6 sigma strategy

• Teaching strategies: lectures ,small group learning with activity (hybrid module )
Day1 Topic Facilitators and Speakers
Time
9:00- Introduction: ED Crowding
Dr. Munawar Khurshed
10:00

10:00- Lean Six Sigma Module

Dr Hafeez ur Rehma
11:30

11:30- Group Activity Dr Jamil Ahmed

13:30 Dr Afsa
Dr farhia
Iqra Khan

13:30- Lunch/Prayers/Group
14:30 Work
14:30- ED Process Flow Dr Jamil Ahmed
15:30

15:30- Wrap Up All Facilitator

16:00
 Day 2 Topic Facilitators and Speakers
Time
9:00-9:30 Recap of the Previous Day All Facilitators
9:30-11:00 Input /Throughput /Output in ED Crowding Dr. Munawer Khurshed
Dr Jamil Ahmed
Iqra Khan
11:00-13:00 Group activity All Facilitator

13:00-14:00 Lunch/Prayers/Group Work

14:00-16:00 Final Presentation All Groups

16:00-16:30 All Facilitators

Closing remarks
• Resources : internet access, tables for tables discussion ,
multimedia , flip boards
• Audience no : 30 participants / 5 facilitator's
• Assessments : pre test and post test , group projects
• Feedback : through Google forms