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    kuttypuli112004
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    Consumer rights include the right to information about product quality, purity, and price. They also have the right to safety, choice, education, and redressal. Consumer responsibilities involve being critically aware, involved, organized, and responsible to the environment through sustainable consumption. The Consumer Protection Act of 1986 aims to protect consumers from exploitation and outlines how to file cases in consumer courts or avoid online shopping scams.

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    Consumer Rights ppt

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    Consumer rights include the right to information about product quality, purity, and price. They also have the right to safety, choice, education, and redressal. Consumer responsibilities involve being critically aware, involved, organized, and responsible to the environment through sustainable consumption. The Consumer Protection Act of 1986 aims to protect consumers from exploitation and outlines how to file cases in consumer courts or avoid online shopping scams.

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    4 views10 pages

    Consumer Rights

    Uploaded by

    kuttypuli112004
    Consumer rights include the right to information about product quality, purity, and price. They also have the right to safety, choice, education, and redressal. Consumer responsibilities involve being critically aware, involved, organized, and responsible to the environment through sustainable consumption. The Consumer Protection Act of 1986 aims to protect consumers from exploitation and outlines how to file cases in consumer courts or avoid online shopping scams.

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    of 10

    Consumer Rights

    Definition of Consumer Rights :

    The definition of Consumer right is


    'the right to have information about
    the quality, potency, quantity, purity,
    price and standard of goods or
    services', as it may be the case, but
    the consumer is to be protected
    against any unfair practices of trade.
    What are the Consumer Rights ?

    1. Right to safety
    2. Right to choose
    3. Right to be informed
    4. Right to consumer education
    5. Right to be heard
    6. Right to seek redressal
    7. Consumer Protection Act
    What are the Consumer
    Responsibilities ?
    1. Ask yourself
    2. Be critically aware
    3. Be involved
    4. Be organised
    5. Practice Sustainable
    Consumption
    6. Be responsible to the
    environment
    Consumer Rights
    V.
    Consumer Responsibilities
    Consumer
    Protection Act,
    1986
    How to file case
    in Consumer
    court?
    How to avoid online
    shopping scams ?
    Consumer exploitation
    Thank you

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